AutoFair Honda

I went into autofair because I had seen all of their commercials on television and have heard nothing but great things about autofair. At first I went online to see what kind of cars that are available commercials on television and have heard nothing but great things about autofair. At first I went online to see what kind of cars that are available. So I sent a request to see a couple of cars. I got responses back within the next 15 minutes. The day that some one had called me I actually had an issue with my old car and said that it would be perfect for me to go look that next day. They had even offered to send a sales associate to come pick me up if I didn't have transportation. So I went in on Friday and I was met by very friendly people who directed me to Keith. Keith then introduced me to Steve who was very friendly and helpful right from the very beginning. First he sat me down to discuss what I was looking for and how much I was looking to spend. He then put all my info into the computer and came back to tell me he had the perfect car for me...which turned out wasn't what I was looking for, but then he went back to the drawing board and found THE perfect car for me. A 2007 Chevy Cobalt. We took it for a test drive and I fell in love with it instantly. So needless to say this experience was been wonderful and I actually referred more people to go in and see Steve and my sister actually purchased a car 2 days later! More

We came to Autofair Honda looking for a 2008 Fit. None were on the lot at the time, but Peter offered to call as soon as one was available. He did. However, before we could get to the lot the Fit was so were on the lot at the time, but Peter offered to call as soon as one was available. He did. However, before we could get to the lot the Fit was sold. We could look at it but not drive. Since no more '08s were coming in, Peter kept in touch with us as we waited for the '09s. His attention to following-up the initial contact is what got him the sale. He kept looking for the vehicle we wanted, and we are very happy with our '09 FIt. Autofair Honda was a perfect fit for us. More

We bought a 2008 Fit from Autofair Honda about a year ago. It was a great experience. Fair pricing, sales consultant (Pete Wilcott) was a nice guy to work with, etc. This is the second car we have purcha ago. It was a great experience. Fair pricing, sales consultant (Pete Wilcott) was a nice guy to work with, etc. This is the second car we have purchased from this dealership (first was a 2004 Civic). I would feel very comfortable sending anyone to shop at this dealership to purchase a superior product for the money (and that is what a Honda car is). I also have used the service department a couple of times and was very pleased with them. They checked the vehicle throughly and located the problems in a timely manner. Service was done at a reasonable price and the courtesy shuttle van was a major plus. More

I was referred to AutoFair Honda by my BJ's Buyer's Service. During the past year+ I had researched "best" new cars. Honda was my choice (helped by Consumer Reports); and as a retired 65 year old I v Service. During the past year+ I had researched "best" new cars. Honda was my choice (helped by Consumer Reports); and as a retired 65 year old I viewed the Vehicle Stability Assist a critical safety feature. Since I lived 3.5 hours from Manchester NH, all my dealer interface was done by telephone and Email. I told their Internet Sales Dept which Honda model I wished to purchase; and they provided me with a price (which was less than my 'budget'). Obviously this created a good impression with me since most dealers never seem to get past MSRP in their discussions. My last new car was purchased in 1992 and I had lots of questions to ask the sales team. All answers and follow-ups were prompt and no sales pressure was ever applied to me. Given the salesperson attitude and my "budget surplus" I was able to upgrade my Honda choice. A friend drove me to Manchester, NH to pick up my new car on 31 January. Business was "booming" with an end of the month sale; but even with lots of customer I never felt neglected by any of their employees. My friend best summed up my ratings when he said they treated me like a "king". More

My wife and I needed to replace our Accord lost in a rollover accident (it saved her life) and decided we would go to AutoFAir after Christmas only for a test drive thinking a Civic would be nice. Cost rollover accident (it saved her life) and decided we would go to AutoFAir after Christmas only for a test drive thinking a Civic would be nice. Cost was a consideration. We shopped there once before and ended up elsewhere as pricing was a problem. We were cordially met at the door by Ty and he immediately got to know us, our needs, and arranged for the Civic test drive. Having had an Accord, the Civic didn't measure up and Ty accomodated us when we asked to drive a new Accord. Love... When the color was decided upon, Ty drove us to the car (in stock) to see it. He checked and obtained the internet price for us as we really were not prepared to buy. I needed to confirm pricing via Consumer Reports and despite everyone's best efforts to make it possible for me to confirm pricing online in the showroom, which I couldn't do anyway, we left after Ty made sure the quote was the best that could be done. When I received my report I was very happy to find what appeared to be a quote slightly below dealer invoice. Given the times, it was a fair price for a car of that caliber. We called Ty back and advised him we would buy the car and he started the paperwork for us as we drove back. We were met with straight talk, a helpful professional staff, and great pricing/financing on the car AND the extended warrantee. All with minimal effort on our part. My wife drove the car home that day, inspected, with a full tank of gas, and the first oil change on the house. AutoFair Honda was our only stop in our car shopping experience. We had a MUCH better experience than before. Totally unexpected. I'll be back when it's time to replace my car. More

My experience at AutoFair Honda was the best I've had in car buying. Peter was more than willing to take all the time I needed in my decision to buy my Honda Accord. His knowledge of the Honda car line was car buying. Peter was more than willing to take all the time I needed in my decision to buy my Honda Accord. His knowledge of the Honda car line was extensive and helped in my decision. I am very happy that I bought a Honda. It is easily the best car I have ever owned or leased. I will definately go back to AutoFair when my lease is up in 2010. More

Shawn was very laid back and provided informative no pressure assistence to my wife and I. Kieth was exceptional in helping us pick the right vehicle for us and I feel we got a fair price for a great v pressure assistence to my wife and I. Kieth was exceptional in helping us pick the right vehicle for us and I feel we got a fair price for a great vehicle. I would not hesistate to deal with them again and I would highly recommend them to a friend. Also my first comp service visit was great. Kelly was upbeat, knowledgable and very pleasent. a lot was done, all correctly, with ten minutes to spear. Wait area has private wifi room and a seperate kids area, and drinks with free popcorn. This is a great dealership. More

The customer service from Peter at Autofair Honda was great. He really went above and beyond to help me get the car I wanted. The customer service from all of the employees (from the credit department great. He really went above and beyond to help me get the car I wanted. The customer service from all of the employees (from the credit department to the salesperson) was incredible. They made me feel like a part of the team, and we were very comfortable. I love my car, and will definitely go back again! I refer all of my friends there. I live in VT, and it was totally worth the drive. More

I checked out several Honda dealers in my region and solicted bids from them to purchase a 2009 Honda AWD CRV. AutoFair Honda responded and I called to get an "internet price" which was a few hundred do solicted bids from them to purchase a 2009 Honda AWD CRV. AutoFair Honda responded and I called to get an "internet price" which was a few hundred dollars higher than other dealers. I told them that on the phone, they told me to still come in and I figured if they can do better since they are close to my home I would give them a shot. I told my salesperson that I had an internet quote and that I was prepared to buy, but I wanted the best price that they could give me as I could buy it cheaper elsewhere further from home. The salesperson was friendly and helpful. The staff was courteous but I told them be direct with me and if they cant get me the price that I want tell me and I would move on. The salesperson went to the guys in the corner tower desks for my quote and came back and showed me the offer. I nearly fell out of my chair in disbelief. The quoted price was over $2,000 higher than was given to me earlier on the phone with the internet price. They also included a 5% commission for the sales person in the price. I told them they had to be kidding, that I felt insulted that I came in place thinking I was going to beat the price quoted to me on the phone but instead they want another $2,000+ more. They used the usual approach/comments with me that they tell you to watch out for in the car buying guides. I told them they had to be crazy and I was leaving. They quickly lowered their price to what I had been quoted on the phone an hour or two earlier. I felt so upset by the experience that I couldnt do business with them anymore no matter their new revised price and left the property. I told them that it was this approach with customers that will drive many many customers away. They will not want to walk-in to a showroom again and deal with "slick" car salesman to buy a car. Instead we will all buy cars via the internet or at least get the best price on the phone before walking into the dealership. I ended up purchasing my new vehicle elsewhere the next day. I cannot recommend Auto Fair Honda to others. If you must buy a car from them be certain to do your research first, request their lowest internet price on the make and model you want FIRST. Give them 15 minutes to give you their formal quote if it isnt what you where promised get up and leave immediately. More

When we went to Autofair to purchase a new Honda CRV, we dealt with Steve Turner. A VERY pleasant salesman that made us very comfortable with everything from our test drive and finaly our purchase! He took dealt with Steve Turner. A VERY pleasant salesman that made us very comfortable with everything from our test drive and finaly our purchase! He took the time to explain EVERY feature the CRV has! Everything went smoothly! An EXCELLENT buying experience! Highly recommend Steve to anyone purchasing a vehicle at Autofair Honda! They won't be sorry! More