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AutoFair Honda

Manchester, NH

4.6
3,432 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,432 reviews

April 17, 2010

courteous and friendly staff, beat a deal I already had with another dealer with no hassel! No pressure even in the finance office was a great experience may have made me a honda customer for life! Thank More

by frankclund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joeseph Reynolds
Apr 19, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. We aim to make everyone’s purchase experience a positive one. Buying a new vehicle is a big purchase and can be intimidating at times. Our goal is to make your next purchase stress free and fun! Enjoy your new vehicle. Jason LaCroix, General Manager

April 15, 2010

Wasn't able to make a deal, but had a great overall experience. I appreciated being able to take a lengthy test drive (on the car I requested!) without having to wait for an extended time period. Brian More

by karencbecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian St. Louis
Apr 16, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. Customer satisfaction and having great experiences are our number one priority here at AutoFair. Brian does a great job for us and customers appreciate his approach. We look forward to earning your business when the time is right. Jason LaCroix, General Manager

April 14, 2010

Derrick Winward Rocks!!! Made my daughter's first experience buying a car a fun experience. His sense of humor was greatly appreciated. She got the opportunity to look at all the cars and was not pre More

by debbieglns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Winward
Apr 15, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Derrick does a great job for us and customers appreciate his low pressure approach. We know how exciting it can be to buy a new car, especially your first new car! That’s why we make every effort to ensure our customer’s have a fun and exciting experience when they visit our showroom! Jason LaCroix, General Manager

April 05, 2010

I was greeted promptly at the Autofair Manchester Honda dealership front door by my wonderful salesperson, Nick Ayotte. I will recommend Nick and this dealership to everyone. He was not a high pressure sal More

by ladybugNH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ayotte, Austin Rush, Robert Prine, Nick Ayotte
Apr 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. Nick does a great job for us and customers love his low pressure approach. I’m happy we were able to address all of your concerns and that you are completely satisfied. Jason LaCroix, General Manager

April 05, 2010

Stopped at dealership just to try to get a price on a "what if" basis. What if I traded in both of my cars and bought a new one. My husband no longer drives, so his car had been sitting in our driveway More

by June Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek W & Burton B.
Apr 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the nice feedback. We understand that every customer has different needs and we aim to accommodate those needs whenever we can. Our goal is to make every customer experience an excellent one. I’m glad we were able to assist you in your purchase and I’m happy you are enjoying your new CRV. We look forward to meeting your needs for years to come. Jason LaCroix, General Manager

April 05, 2010

I received top dollar for my trade-in, and great price on the Honda Pilot that I purchased. I will highly recommend Peter Wilcott (Sales Consultant) and Jose Oliver (Sales Manager) from Autofair Honda to my More

by joefred_77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Wilcott, Jose Oliver
Apr 06, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the follow up. Being one of the largest Honda dealerships in the New England area means we can offer our customers top dollar for their trades! We also work with so many banks that we can get our customers with challenging credit a great rate! We appreciate the referrals and we will pass the kudos to Peter and Jose. Jason LaCroix, General Manager

April 01, 2010

Being a "do-it-yourselfer", its been tough to find a service provider who is flexible enough to work with the customer in finding creative solutions. My quest to find such a service provider ended duri More

by GROUNDPILOT2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RANDALL WERNER, DANIEL WOOD, Randall Werner
Apr 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Our service department does an amazing job for us and sometimes doesn’t get the praise they deserve. Our advisors work tirelessly from 7am to 9pm to ensure that every one of our service customer’s needs is attended to. We understand that sometimes just answering questions can make a big difference in how you treat a customer. Our goal is 100% customer satisfaction and it seems we hit our mark! We look forward to exceeding your expectations for years to come. Jason LaCroix, General Manager

April 01, 2010

We had a great experience purchasing a car at Autofair Honda. The staff was very attentive and the entire staff gave 100% in every process of purchasing our car. We traded in/and drove away in our new ca More

by annuttopeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Apr 03, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. Alison does a great job for us and her customer’s agree that she definitely makes buying a car fun! Our goal is not only to have the highest level of customer service but also to bring the fun and excitement back with shopping for a new vehicle. We understand that some customers don’t like the car buying process. I think you’d agree that when buying from AutoFair its fun and stress free. I will pass the kudos to Alison. Jason LaCroix, General Manager

March 29, 2010

I came in to Autofair Honda to see Matt with what you could say was a less then desireable financial situation. I didn't have much hope for success but was told that this dealership, and more so this sal More

by happySUVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kipp
Mar 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. We have a number of customers in similar situations that you were in. Being such a large dealership and having so many relationships with a wide array of lenders means we have the best shot of getting challenging situations approved. Our team works hard to ensure we make the most of every customer’s visit. I will pass the kudos to Matt. Jason LaCroix, General Manager

March 29, 2010

I had a very pleasant experience withing with Jim Thatcher. I am currently serving in the U.S. Navy and was not able to be present at the final pick-up of the new Fit that we purchased this month. Ji More

by jaredwinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thatcher, Jim Thatcher
Mar 30, 2010 -

AutoFair Honda responded

Dear Customer, Thank you for the positive feedback. Jim does a great job for us and customers appreciate his low pressure approach. Here at AutoFair we believe in being consultants rather than salespeople. I’m happy to see your recent purchase went flawless. We’d like to thank you for your business and your service to our country. Jason LaCroix, General Manager

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