AutoFair Honda

Hi Austin, Just wanted to drop you a note regarding Hi Austin, Just wanted to drop you a note regarding the recent repair to the bumper of my 2010 Honda civic. I'm very pleased with the work from th Hi Austin, Just wanted to drop you a note regarding the recent repair to the bumper of my 2010 Honda civic. I'm very pleased with the work from the Manchester Collision Center and the time that David Suarez took explaining the details of the work that was performed on the Car. I also wanted to let you know that Randall Werner and Derrik Winward were very responsive when I had any questions or concerns. Again Austin, thanks for taking car of this and thanks for the loaner vehicle while my car was being repaired. More

This was my second visit to Auto Fair Honda and my 4th to Auto Fair as a whole. I've always had a positive experience with them which is why I continue to go back. As someone who is not car savvy it can be i Auto Fair as a whole. I've always had a positive experience with them which is why I continue to go back. As someone who is not car savvy it can be intimidating to go car shopping but I don't feel that way when going to Auto Fair. The sales team is inviting and make you feel like a person and not just another sale. Shantell especially is a pleasure to work with. I was fortunate to be able to work with her again this time around so I felt very comfortable. It also speaks to their ability to retain employees as I originally worked with her over 2 years ago. Not only is the sales team great, but their service center is exceptional. Any time I need to go in there, which is only for oil changes or inspections, they are so welcoming and friendly. I also like having the ability to interact with them online or via e-mail and make appointments through the website which is great for someone like me who would prefer not to call. Since I work as a manager in a call center I know the importance of customer service and recognize when people are doing a great job at it. Auto Fair has definitely exceeded my expectations each time. More

We went in on Mother's Day to look, not buy. As we were looking through the lot, Derek came up and introduced himself and asked what we were in the market for. Right off the bat, we let him know that we w looking through the lot, Derek came up and introduced himself and asked what we were in the market for. Right off the bat, we let him know that we would not be buying that day, just shopping around. We test drove a couple of vehicles and Derek was helpful with the questions we had for him. Long story short, we ended up buying a 2007 Honda Accord and we absolutely love it. To make the day even better, it was Derek's first sale since he had been at the dealership. We were glad we could make that happen for him. I'm sure we'll be a repeat customer when the time comes to purchase again. Thank you to everyone who helped make this happen for us. More

My 2000 Odyssey stopped suddenly in the middle of the road! Had it towed to this dealership where I've been going to the last 8 years or so. Randall was quite helpful and performed a series of diagnost road! Had it towed to this dealership where I've been going to the last 8 years or so. Randall was quite helpful and performed a series of diagnostic tests while the charges kept mounting. Finally, they claimed that the crank position sensor was faulty and the total charge was quoted at $1065.00. They had to seek Honda's technical assistance line for help to diagnose this fault. I agreed for the job to be done (since the van would be totally useless otherwise). When they performed the work, they realized that when they did the timing belt work about 6 months ago, some part was not torqued properly and that caused the sensor to scrape on the screw or something and it shorted, thereby rendering the van totally immobile. Randall promptly called me to say that the entire work would be done for free and he apologized for the inconvenience caused. Autofair has been very fair in accepting their fault and not charging me a dime for the work. I think they also replaced the timing belt for free (as the work statement shows that). Happy to see such an honest dealer. Thanks Randall! More

I had a very positive experience with this dealer and derek was great. He listened to exactly what I wanted, was looking for and kept me in my price range. I am very pleased with the overall service derek was great. He listened to exactly what I wanted, was looking for and kept me in my price range. I am very pleased with the overall service and I am very happy I worked with them. I will definatly be recommending Auto Fair Honda to all my friends and family. More

Me and ny husband where just looking at the cars in the lot when derick came over and started talking to us.I was very impress with his service and kindnest that he show us.After talking with him we end up lot when derick came over and started talking to us.I was very impress with his service and kindnest that he show us.After talking with him we end up getting a honda civic 2007 and I could not even tell you in words how happy Iam with this service person.He is the best of the best and In would recommend this dealer ship to all my friends and family. Thank you Mrs Peggy Landry More

I want to tell you how plesant this dealership is.Me and my husband went there to look at cars not to buy ,we where just looking.After a few minutes derick the sales person came up to us and he was wonderfu my husband went there to look at cars not to buy ,we where just looking.After a few minutes derick the sales person came up to us and he was wonderful.We end up buying a honda civic 2007 from this dealer and I can even tell you in words how happy Iam.I would recommed this dealer to all my friends and family.Derick is a winderful sales person ,and I hope he continue to help other people just as he did for us. More

It was a very positive experience purchasing my 2011 Pilot from Autofair this past May. Alison "Ali" LaNeve was a terrific sales person providing useful information about the features of the vehicle in Pilot from Autofair this past May. Alison "Ali" LaNeve was a terrific sales person providing useful information about the features of the vehicle in a comfortable and friendly manner. I did not feel pressure from her but rather appreciated her insights in to how useful certain features would be for me and my family of five. She was very responsive to my questions in person and via email. I was very impressed when she took extra time on a Saturday with me and my teenage son to make sure we were comfortable with how to use all the navigation and hands free/blue tooth systems. Overall, I would highly recommend Alison to my family and friends to ensure a positive car shopping experience. More

I would like to sincerely thank all of the people who have assisted my husband and I in purchasing a 2010 CRV & 2010 Accord. On May 20, 2010 we purchased a new CRV and because of the way the entire proc have assisted my husband and I in purchasing a 2010 CRV & 2010 Accord. On May 20, 2010 we purchased a new CRV and because of the way the entire process was handled thanks to Jim Thatcher and the staff we returned on 5/29/10. We are on a tight budget and have been driving a 13 year old accord so when we saw a competitors ad for a new accord at a really low price we automatically thought of Jim Thatcher and Autofair. We went to speak with Jim and Jason Lacroix and they helped us to get into the new accord. We are so grateful for all they did to enable us to get into a new vehicle with a warranty and with Honda's reliability we are sure we will have these vehicles for years to come. Austin Banks also assisted us with the final delivery of the vehicle. Both Austin and Jim Thatcher made sure that the vehicle was spotless and that we were completely happy with it before we drove it off the lot. For anyone looking to purchase a vehicle we would strongly recommend going to see Jim Thatcher, Jason Lacroix and the staff at Autofair. They will work with you to assist you with your purchase without high pressure sales tactics to get you into the vehicle of your choice. Thank you Jim, Jason, Austin and staff. We will recommend you to all our family and friends. More

On 26 May 2010, we bought a new 2010 Honda Ridgeline from Honda Autofair of New Hampshire. Just last year (in July 2009) we had bought a new Honda Accord from this dealership and we had had a great experienc Honda Autofair of New Hampshire. Just last year (in July 2009) we had bought a new Honda Accord from this dealership and we had had a great experience then. We expected the same this time and we were not disappointed. At every step of the sales process, we dealt with wonderful people. Our sales agent, Alison LaNeve, was knowledgeable and professional. She handled all of our (many!) questions with patience and good humor. After the deal was struck, in a relaxed yet completely thorough manner, the finance manager took us through the paperwork process in what seemed like no time. We added a roof rack to the Ridgeline and the service department did a fantastic job on that. Even the cashier who gave us a receipt for our deposit was funny and engaging. Would I recommend Honda Autofair? Absolutely! I am already a repeat customer and I would not hesitate to go back again. More