AutoFair Honda

I have been to several dealerships in the past. Autofair Honda has given me the best experience. I may have only worked with 2 employees, but the rest of the staff was friendly and courteous. Matt Kipp was Honda has given me the best experience. I may have only worked with 2 employees, but the rest of the staff was friendly and courteous. Matt Kipp was my salesman and I could not have asked for better. Usually I'm nervous about buying a car. Never before have I been so relaxed. No pressure. Matt did not try to sell me something I did not need but he found the perfect match for me. Matt got me the car I truly wanted for a price that I will be comfortable with. He answered all my questions honestly and was extremely helpful. Jeffrey Burnham, our finance guy was also great. He was very helpful in getting me the best rate and the best payment. I would not hesitate to send friends, family, or coworkers to Autofair as I know when it comes time to purchase a new car in the future, that's where I'll be going. Service is great!!! Recommend highly. Refreshing to deal with "real" people, not just someone out to make a buck. More

AutoFair - I never really thought about it until I was in there leasing my 2nd Pilot... FAIR! and that's what I got. The salesman, who to me isn't your typical salesman, was the best I have ever had. I fe there leasing my 2nd Pilot... FAIR! and that's what I got. The salesman, who to me isn't your typical salesman, was the best I have ever had. I felt so comfortable and relaxed with him. We laughed and talked and laughed some more. He put me at ease, and for me, most salesman are thinking of only one thing and that is, "how much money am I going to make?" Obviously, Matt has to provide for his family so he does think about it: but he also thinks about the customer and what they are comfortable paying. I believe it goes both ways, it has to be FAIR for both buyer and seller and that is what Matt Kipp accomplished. Trust is a difficult trait to find these days and I have to say I TRUSTED Matt Kipp. You have to meet him... so if your looking for a Honda or a used car, go see him: you won't be disappointed! He is honest, funny, sincere, helpful, compassionate and trustworthy. I've been in a couple of times to get my inspection sticker put on and another time to have some extras put on that I had ordered. Every time I am there we talk and laugh. He does not treat me as though the sale is done... he always makes me feel at home. Every time I see him he treats me as kindly and respectfully as he did when he took care of my purchase. AutoFair is a great place! You all work as a team and you can see it and feel it when you are there. There is a comrade-re that I have not seen before. You are all good to each other and it comes across in the way you treat your customers. Thank you for a wonderful experience!! More

For second time in 5 years I left auto fair frustrated because I wanted to get an idea of the price and wanted to come back following day after checking with my insurance agent before making the deal. I because I wanted to get an idea of the price and wanted to come back following day after checking with my insurance agent before making the deal. I was given the " typical" hard sell by the salesmgr "Burton" honestly how can you buy something when you don't know the cost. I made it clear I would not sign today. Sad part I had a Blank Capitol One check already approved for auto fair. This was Sunday today is wednesday the new 2011 accord is in my driveway tonight. I am in sales and I get beat up all day about price this does not carry in to my personal life. I don't need to know that I got the absolute rockbottom price. I just need to know I am not getting screwed. I am willing to pay a bit more for customer service and a good buying experience. A good salesperson is a good listener Burton was not a good listener. JR my salesman was great we loved him he was well versed regarding the vehicle we were interested in. If he is on commission auto fair should cut him a check. To close in past 6 years I have purchased 2 vehicles from auto fair. I guess customer loyalty gets overridden by price and negotiation. More

The customer service provided by AutoFair Honda was excellent. Alison LaNeve was really great to work with. She listened, went out of her way to help, kept things moving quickly, and was an all round g excellent. Alison LaNeve was really great to work with. She listened, went out of her way to help, kept things moving quickly, and was an all round good person to work with. My overall experience was very positive. More

As Mark and I got out of our car, Ali greeted us immediately with a welcoming, friendly hello and introduction. She asked us if she could help us and from that point on answered all of our question immediately with a welcoming, friendly hello and introduction. She asked us if she could help us and from that point on answered all of our questions, showed us around to all the Honda CRV's, described all of our options, took us on a test drive and sat us down to go over all of the details. No question was a bad question and Ali's easy-going demeanor made us feel right at home. Within a short time, we were driving home in our brand new Honda CRV, with everything we wanted. Thanks so much Ali for being so welcoming and helpful. We look forward to continued business through Autofair Honda. More

Excellant salesman. Very easy to do business with. I test drove, did paperwork and drove away with my new car in just over an hour! Very happy with experiance. The car was well explained and very clean.Every drove, did paperwork and drove away with my new car in just over an hour! Very happy with experiance. The car was well explained and very clean.Every question I had was answered most professional.I will be recomending them to others. More

My husband and I went to Autofair Honda to look at a specific vehicle with a specific price range to work with. The sales guy (Pete Wilcott) was great. Showed us exactly what we wanted to see and did specific vehicle with a specific price range to work with. The sales guy (Pete Wilcott) was great. Showed us exactly what we wanted to see and did not try to push us to look at other vehicles or to spend more than we could afford at the time. He was able to explain the vehicle thoroughly inside and out (as if he personally drove the vehicle everyday). We also were working with a trade and received an extremely fair trade-in value. Everyone was was nice to work with from the sales department to financing. We were able to purchase the vehicle we wanted and drive it off the lot within just a short couple of hours. I have personally had previous experience with this dealership in the past for the purchase of a new vehicle and for service. The people and prices have always been great (not over priced like most dealerships). I would definitely go back to Autofair Honda again and have already referred them to family!! More

We did not intent to purchase a new car until January 2011, but Peter was so nice and made such an offer to us that we did now want to walk away from it. It was very nice to work with Peter and I wish th 2011, but Peter was so nice and made such an offer to us that we did now want to walk away from it. It was very nice to work with Peter and I wish that we would have more car sales people like him. So far love my car and hope to do more business with Peter at this dealer in the future. More

First, I would like to thank everyone who helped me at AutoFair Honda. I couldn't be happier with my new car!! I had a few bad experiences with dealerships as a first time buyer. It was extremely diffi AutoFair Honda. I couldn't be happier with my new car!! I had a few bad experiences with dealerships as a first time buyer. It was extremely difficult, nearly impossible, to get approved with limited credit and no co-signer. I was about to give up because I thought that it was hopeless. I went into AutoFair with hardly any expectations, I had no idea that I would be driving away in a brand new car a couple days later! Everyone who worked with me at AutoFair Honda was extremely helpful, friendly, and accomodating to my needs. I didn't feel any pressure and felt comfortable asking questions. They worked tirelessly to get me approved and pushed my deal through to Honda. What most impressed me was that the staff actually remembered my name, which made me feel important and not just as if I was another number. It was refreshing - I didn't feel disposable like I did at other dealerships. Leasing my new Civic was the best decision I could have made, and the full maintenence package isn't too bad either. The gas mileage on this car is also awesome as a commuter. Thankyou again to everyone at Autofair Honda! I will most definitely be a lifelong customer, and already have recommended this dealership to others. More

When I started out to look for a replacement vehicle it wasn't anything that I was looking forward to due to my last dealership experience, which to say the least was not enjoyable. I have to say that my e wasn't anything that I was looking forward to due to my last dealership experience, which to say the least was not enjoyable. I have to say that my experience with AutoFair was enjoyable and made the new car experience something to look forward to again thanks to Alison and Ed. Alison was great to deal with as she listened to my concerns and answered any questions I had and worked with me through the whole process to ensure I was able to get the car I was looking for. I would not hesitate in recomending friends or family from going in to AutoFair and partnering with Alison in becoming successful and happy Honda owners. Thank you very much Alison. More