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AutoFair Honda

Manchester, NH

4.6
3,432 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,432 reviews

September 06, 2011

I had already been to 3 dealers in the past 3 days and was getting a little frustrated with the service...I took a chance and came here and I couldn't have been happier. Not only were they friendly they w More

by lclarknh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Escabi, R Burton Broadstone
Sep 08, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. Our goal is complete customer satisfaction and it seems we hit our mark. Our product specialists work hard to ensure we find the perfect vehicle for every customer. I’m glad we found a vehicle that works for you. Jason LaCroix, General Manager

September 03, 2011

I had an excellent experience at AutoFair due to Alison LaNeve! I had put off buying a new car all summer because car sales associates have always made me feel pressured or inferior. Not in this case. A More

by pwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve and Steve
Sep 03, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the positive review. It’s always nice to hear from another one of Alison’s many satisfied customers. We believe that buying a vehicle should be a positive and fun experience. We take the consultative approach and really dig down to find out which vehicle will best suite our customers wants and needs. Alison does a great job for us and I’ll be sure to pass the kudos to her. Jason LaCroix, General Manager

September 01, 2011

Having purchased 6 cars in my life, I can honestly say that this was the easiest and most enjoyable car buying experience yet. Matt was laid back and just an overall nice guy to work with. We were there More

by AlysiaBrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barker, Matt Barker
Sep 02, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the great review. Being a 9 time President’s Award winner we aim for top notch customer service. It seems once again we hit our mark. Matt, along with our entire staff, truly cares about our making sure our customers are completely satisfied. I’m happy to see you had such a positive experience and look forward to meeting all of your automotive needs for years to come. Jason LaCroix, General Manager

August 29, 2011

My wife and I had a great experience shopping for our used Honda Accord at AutoFair Honda. Pat spent hours working with us to find the right car, and work out the financing details. At every step of the More

by lenski99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Escabi
Aug 29, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the great review! Our goal is complete customer satisfaction and it seems we hit our mark. We find many customers, such as you, travel from quite a distance just to see what makes us different. Being a 9 time Honda President’s Award winner, we aim to exceed customer expectations and deliver a world class experience. Pat does a great job for us and his customers regularly sing his praises. I will be sure to pass the kudos to Pat. Jason LaCroix, General Manager

August 20, 2011

Upon being turned away from many other dealerships for lack of credit, or the need for a BIG down payment, my final stop was with Autofair Honda, and i was SO surprised how it all turned out. First, Aliso More

by mikenolan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison L Laneve
Aug 20, 2011 -

AutoFair Honda responded

Dear customer, Thank you for the great review. Alison does a great job for us and her customers often sing her praises. Our goal is always 100% credit approval and it seems we hit our mark. I’m glad to see we found the perfect vehicle to meet your needs. I will pass the kudos to Alison and the rest of the team. Jason LaCroix, General Manager

August 11, 2011

I normally hate the car buying experience, but working with Jamie and Autofair was easy breezy! Any question I had was answered with friendlieness and expertise. I didn't feel like I was just another sale More

by stal0240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Gitschier
Aug 12, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Jamie does a great job for us, and his customers often sing his praises. Buying a vehicle doesn’t have to be a painful experience and our goal is to change the way people look at car shopping. Every member of our staff believes in complete customer satisfaction, and it seems like we hit our mark. Thank you for the nice review. Jason LaCroix, General Manager

August 01, 2011

Dan was very patient and understanding with the concerns I had about my car's performance. I found him to be a sensitive and knowledgeable troubleshooter. When I wasn't satisfied with the work that was don More

by wdleong
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Wood
Aug 02, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the review. It’s nice to hear customers singing praises for our service department, as it is often over-shadowed by our sales department. Daniel does a great job for us and his customer’s always comment on how much he cares about their needs. Top notch customer service is our number one priority, and it seems we hit our mark. Thank you for the feedback and I’ll be sure to pass the kudos to Dan. Jason LaCroix, General Manager

July 30, 2011

I had some unforeseen issues when I took delivery of my Odyssey Touring and even though there was no warranty, they fixed the issues and in the end AutoFair Honda exceeded my expectations. I will buy from More

by jenm1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lambert
Aug 11, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the feedback. It is unfortunate that things did not go as you had hoped in the beginning. I do appreciate you reaching out to us and making us aware of your concern. When issues like this arise we try to do everything in our power to work towards a resolution. I’m happy to see that we were able to make things right with you and maintain you as a happy customer. Thank you for working with us towards this positive outcome. Jason LaCroix, General Manager

July 18, 2011

Two excellent employees- made a very stressful experience- that of buying a car- almost pain free! Thank you Matt and Chhris for a job well done! More

by lanie1
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Barker Chris Beck, Matt Barker
Jul 18, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the positive review. As you’ve mentioned, buying a new or used vehicle doesn’t have to be stressful. We pride ourselves on making car buying a fun and memorable experience. Matt and Chris do a great job for us and their customer’s regularly sing their praises. We appreciate the feedback and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

June 25, 2011

Outstanding customer service. she didn't tell us but we found out she came in on her day off to help us get the car. She spent a lot of time with us. She had all the answers to the questions we had. she More

by jolafooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Laneve
Jun 27, 2011 -

AutoFair Honda responded

Dear Customer, Thank you for the nice review. Alison does a great job for us and it always nice to hear from another of her many satisfied customers. Alison exemplifies what we aim for here at AutoFair Honda: Exceeding our customer’s expectation levels for life. So if that means coming in on your day off, staying open a little later, or even making a crazy deal happen, that’s what we do. Enjoy your new vehicle. Jason LaCroix, General Manager

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