
AutoFair Honda
Manchester, NH
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Have purchased my last three cars through AutoFair. This past weekend, dropped off our Honda with Lisa Diggins for routine service. Lisa was extremely helpful and knowledgeable. when we mentioned that we wo past weekend, dropped off our Honda with Lisa Diggins for routine service. Lisa was extremely helpful and knowledgeable. when we mentioned that we would be on the lot for awhile looking at cars. She offered to introduce us to Jim Thatcher whom she described as "great salesman". I told her that we were just looking at this point, but she asked if she could introduce us in case we had any questions. She assured us that there would be no pressure. She couldn't have been more right in her description. We met with Jim and he LISTENED, let me type that again, he LISTENED to what we were looking for in a car, asked all the right questions and took us to exactly what were we looking for which happened to be the base model. No pressure, no attempt to get us into something more with more bells and whistles. While Jim was talking with my wife about the base model, I wandered off and found some of the aforementioned bells and whistles that we needed. So, on my own, I upgraded! To his credit, Jim did remind me that this was not what I was looking for. We ended up buying the mid level Honda that day from Jim. The Finance paperwork was handled by Randy Sylvester. Again, no issues. Randy got us a good rate quickly and got us through the paperwork with no hassle. Our thanks to Jim, Lisa and Randy for making it so easy. These are the calibre folks at AutoFair, great people, doing a great job! I would not hesitate to recommend or purchase a car from AutoFair Honda! More
I have been a loyal customer since 1998. Love Honda vehicles! Came in for an oil change, sticker, walked over to Matt and said "can you give lease pricing" ended up trading up from my 2010 Accord to a vehicles! Came in for an oil change, sticker, walked over to Matt and said "can you give lease pricing" ended up trading up from my 2010 Accord to a 2012 CrossTour! Love it, tks for ALL your help MATT, very informative, honest, patient, friendly. Steve in the "money room" made that process just as easy--tks Steve & all the staff! Donna C More
When I arrived for my pre-arranged test drive I was somewhat overwhelmed by at least 10+ sales people. Fortunately, for me, Jim Thatcher came to "greet me." Due to his professional approach (vs. in-yo somewhat overwhelmed by at least 10+ sales people. Fortunately, for me, Jim Thatcher came to "greet me." Due to his professional approach (vs. in-your-face)attitude I relaxed and was not intimidated. Jim Thatcher's sincere attitude came through. Jim's honesty and willingness to acknowledge my concerns helped me to follow through on my purchase. I purchased a vehicle "as is" based on Jim's efforts and I'm not sorry. There was a "minor" issue AFTER my purchase and Jim went above and beyond to do what he could to help. His follow-up and efforts are to be commended. I would not hesitate to recommend Jim to anyone. Jim, in my opinion, is sincere, honest and an exceptional sales person. As I said in the beginning...I'm thankful that Jim was the one who came to greet me. I don't believe I would have purchased the vehicle otherwise. More
My name is Maria and I purchased a 2010 Honda Accord with My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just lik My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just like to say that working with Lisa Diggins was absolutely delightful. I am a Quality Assurance Specialist and she provided the best customer service I have had from Auto Fair. She went above and beyond regular service and got everything I needed done in half the time I was expecting. Every time I came in, the service was prompt. I was shuttled to my job thanks to Lisa when I dropped my car off yesterday morning. My experience with Honda has been excellent and I am even considering buying another car this summer. Thanks Again Auto Fair, Maria More
Clifford Lawrence is a great salesmen. He was reasonable and very friendly. I have had bad experiences in the past with car salesmen and he was very refreshing. He was not pushy and listened to what we wan and very friendly. I have had bad experiences in the past with car salesmen and he was very refreshing. He was not pushy and listened to what we wanted and worked to help us in any way that he could. It was a great experience for me and he deserves great praise! I will buy another car from him and will send anyone I know to him to buy the best car in the world, Honda! More
I had a great experience working with Randy and Alison, both were extremely helpful. I was recommended this dealership from a friend and would definitely recommend it to someone else! both were extremely helpful. I was recommended this dealership from a friend and would definitely recommend it to someone else! More
This is my 3rd Honda Odyssey van from Autofair Honda in Manchester and I wouldn't think of going anywhere else but here for future vehicles! You guys make it the transition from one vehicle to the next - R Manchester and I wouldn't think of going anywhere else but here for future vehicles! You guys make it the transition from one vehicle to the next - Randy helps to keep the paperwork process simple and fast. Cliff answered every question and then some as we aimed to keep my two kids entertained during the process of selecting just the right van. If you're looking for a new car - especially the quality our family has come to love in a Honda - the only place to go is to Autofair. We drive all the way over from the Seacoast because you guys are the best!!! More
Incredible service from sales to delivery. Friendly, knowledgeable, quick and beyond courteous. I would not consider buying a vehicle anywhere else! A very positive experience. knowledgeable, quick and beyond courteous. I would not consider buying a vehicle anywhere else! A very positive experience. More
I was in serious need of a new vehicle. They had exactly what I wanted in stock, at a fair price. My credit is in rough shape due to a foreclosure, but they managed to finance me, which was a major concern what I wanted in stock, at a fair price. My credit is in rough shape due to a foreclosure, but they managed to finance me, which was a major concern of mine. The staff was very friendly and Alison was great. She new the car inside and out, as she has the same one. It was obvious her knowledge of, and enthusiasm toward the vehicle was genuine and not simply rehearsed. The finance manager (sadly I can't remember his name) was great also. Efficient, knowledgeable, yet very friendly and down to Earth. I felt well taken care of the entire time I was there. The care itself is fabulous. I'm looking forward to many years of enjoyment from it. My last car simply got me around. This one is not only functional, but it's a real treat. More
Our purchase of a new CRV is the second new vehicle from Autofair. It was easy to return to a dealer when the the product is what we need and the personnel are as informative and cordial as they are. We h Autofair. It was easy to return to a dealer when the the product is what we need and the personnel are as informative and cordial as they are. We have and will continue to recommend your dealership to our friends and family. Thank you Autofair. More