AutoFair Honda

Everyone at this dealership is so friendly from the person always there to greet us and open the door for us to the employees in the showroom who always acknowledged us. Our salesperson, Matt Dube, was person always there to greet us and open the door for us to the employees in the showroom who always acknowledged us. Our salesperson, Matt Dube, was very attentive to our needs from the time we walked in to the time we drove away in our new vehicle. He explained everything about the vehicle we bought so we would know exactly where everything was. Steve LaFrance, the business manager was very pleasant to work with and took the time to answer any questions that we had. Our whole experience at Autofair Honda was awesome and we would definitely recommend this dealership to family and friends. More

I had an excellent experience at AutoFair Honda. I purchase my first new car from Shantel Frost after visiting several other dealerships in the area. I was pleasantly surprised when my price quote fr purchase my first new car from Shantel Frost after visiting several other dealerships in the area. I was pleasantly surprised when my price quote from another dealership was matched. Shantel was easy going and did not pressure me to buy. She was easily reached by phone and accommodated my schedule. She treated me with genuine kindness and respect. Don't waste your time at other dealerships. I highly recommend Shantel at AutoFair Honda. More

I love AutoFair Honda! I have purchased my last two vehicles from them and the process was so easy. They have a customer for life.. When I bring my Honda Pilot in for service everyone is courteous and vehicles from them and the process was so easy. They have a customer for life.. When I bring my Honda Pilot in for service everyone is courteous and helpful and I actually don't mind sitting in there customer lounge. I would recommend not only buying a Honda for its value and dependability but I would recommend you purchase your new Honda from AutoFair Honda, you will be glad you did! More

Shantel was amazing!!! This was the best and quickest new car purchase I've ever had (and I've had plenty). By the time I finished signing my documents, she transferred every setting from my old car to my ne car purchase I've ever had (and I've had plenty). By the time I finished signing my documents, she transferred every setting from my old car to my new one (radio stations, light and lock settings, etc.). Thank you very much Shantel!!! I'll be back to you for my next car. More

This review is based on the purchase of a new Honda, and trade-in of an older model towards the purchase. Overall, an awesome experience - Matt's salesmanship was enthusiastic but low-pressure, friendly trade-in of an older model towards the purchase. Overall, an awesome experience - Matt's salesmanship was enthusiastic but low-pressure, friendly, and scrupulously honest. While I did indulge in a little haggling - and got a good deal (pats self on back) - it was great to see that even the starting offer was well within the realm of fair pricing. I'll definitely be going back when the other car is ready to be swapped for something newer - and will be shifting my service and maintenance visit to their business as well. :) More

EXCELLENT EXPERIENCE SERVICING MY CAR (JUST GETTING SOME THINGS CHECKED-OK AND GETTING MY INSPECTION STICKER AFTER BUYING THE CAR). IT'S LIKE LIVING IN THE PERFECT WORLD OF CAR SERVICE. PLEASE, PLEASE KEEP THINGS CHECKED-OK AND GETTING MY INSPECTION STICKER AFTER BUYING THE CAR). IT'S LIKE LIVING IN THE PERFECT WORLD OF CAR SERVICE. PLEASE, PLEASE KEEP THIS LEVEL OF SERVICE. YOU CAN ONLY GO UP IF YOU WOULD LIKE, NOT NEEDED THOUGH...) OVERALL, T H E B E S T E X P E R I E N C E IN A SERVICE SHOP. A+++++++++++++++++++++++++++++........ RATING..... More

EXCELLENT EXPERIENCE WHILE BUYING A CAR. A FEW HOURS LATER, GOT THE DEAL I WANTED. THANK YOU IS NOT ENOUGH. KEEP UP THE GOOD WORK! LATER, GOT THE DEAL I WANTED. THANK YOU IS NOT ENOUGH. KEEP UP THE GOOD WORK! More

Well, my husband & I were only going to look at Autofair Honda, because our intentions were to then go to Grappone, where co-workers had mentioned the service they received. But it didn't take lon Autofair Honda, because our intentions were to then go to Grappone, where co-workers had mentioned the service they received. But it didn't take long for us to know that we REALLY wanted JR to have our sale. We knew we were buying but just assumed it would be elsewhere. JR told us more about our Pilot than we even remotely knew by doing the research. He answered all of our questions and was so friendly, that we just knew we wanted to work with him and for him to have the sale. He worked hard for us to get the best possible deal and we couldn't be happier. We bought this car just yesterday and have already told so many people about him and Autofair. All of those at Autofair that worked with us were so very friendly and it was nice not to feel hounded or frustrated because someone is not willing to at least try. JR went above and beyond to make us feel great about our purchase. We will tell everyone about him and Autofair. More

I traded in a 2005 Volvo s40 for a 2010 civic this summer basically to save on gas and get the Honda reliability. I got $3000 less in trade then the book because they said it would have to go to auction, it basically to save on gas and get the Honda reliability. I got $3000 less in trade then the book because they said it would have to go to auction, it was a beautiful car serviced at merrimack st Volvo. Auto fair tried to push many extras like an extended warranty and service plan. I ended up reluctantly getting the service plan because it supposedly covered some free oil changes and inspections. The next week I looked on their website and my Volvo was for sale their for $8000 more than they allowed for me in trade. This upset me because I took a big hit so it could go to auction. Then when I went for my free oil change they said it would be an extra $70 if I wanted synthetic oil (which I only use), and there is a wait. $55 for synthetic where i normally go, and no wait. I called around other honda dealers for another estimate on autofairs $120 transmission flush and $120, $92 for transmission and $59 for brake fluid. So I paid $600 for a service plan for a free inspection an some $5 and $10 coupons off service that is way over priced. When I tried to get my $600 back they said they would at first, then said no because I already paid for it, and the guy was rude. Won't go here anymore. More

My experience at autofair honda was excellent!! Tiffany went above and beyond to reach my expectations. I was there to lower my monthly payment and she did that and much more. She even went out and bought went above and beyond to reach my expectations. I was there to lower my monthly payment and she did that and much more. She even went out and bought me lunch while I waited for a financial consultant!! I am very pleased with my overall experience with autofair honda, and I will deffinately recommend them!! Thank you so much!! More