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AutoFair Honda

Manchester, NH

4.6
3,432 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,432 reviews

March 20, 2012

My name is Maria and I purchased a 2010 Honda Accord with My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just lik More

by rialovesxyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Diggins
Mar 21, 2012 -

AutoFair Honda responded

Dear Maria, Thank you for the nice review. It’s always nice to hear from our happy service customers. Lisa does a great job for us and her customers appreciate all she does for them. We believe in delivering a very high level of customer service, and it seems we hit our mark. I will be sure to pass the kudos to Lisa. Jason LaCroix, General Manager

March 20, 2012

Clifford Lawrence is a great salesmen. He was reasonable and very friendly. I have had bad experiences in the past with car salesmen and he was very refreshing. He was not pushy and listened to what we wan More

by cmhenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Lawrence
Mar 21, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the raving review. Cliff has been with us for a long time and his customers love his friendly approach. Many customers, just like you, have had bad experiences in the past while shopping other dealers. This is the reason we strive so hard to change the way people look at buying a car and make it a fun and enjoyable experience. You’re driving an amazing vehicle and we hope you enjoy it! Jason LaCroix, General Manager

March 16, 2012

I had a great experience working with Randy and Alison, both were extremely helpful. I was recommended this dealership from a friend and would definitely recommend it to someone else! More

by agordon584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Sylvester
Mar 19, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive review. Both Randy and Allison have many fans, so it’s always nice to hear from another one. Your recommendations are welcomed. I hope you enjoy your new vehicle. Jason LaCroix, General Manager

March 15, 2012

This is my 3rd Honda Odyssey van from Autofair Honda in Manchester and I wouldn't think of going anywhere else but here for future vehicles! You guys make it the transition from one vehicle to the next - R More

by suziek212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff & Randy
Mar 15, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive review. It’s always nice to hear from another happy, loyal customer. We have many customers, just like you, that travel from all over just to work with us. We believe that providing top notch customer service is the key to our success. We appreciate the continued business and look forward to meeting all your vehicle needs for years to come. Jason LaCroix, General Manager

March 15, 2012

Incredible service from sales to delivery. Friendly, knowledgeable, quick and beyond courteous. I would not consider buying a vehicle anywhere else! A very positive experience. More

by Cmckenna88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burton and Tod, Shantel Frost
Mar 19, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It is always nice to hear from another satisfied customer. We work hard to ensure complete customer satisfaction and it’s nice to hear when we hit our mark. I will be sure to pass the kudos to the rest of the staff. Jason LaCroix, General Manager

March 14, 2012

I was in serious need of a new vehicle. They had exactly what I wanted in stock, at a fair price. My credit is in rough shape due to a foreclosure, but they managed to finance me, which was a major concern More

by chondro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison LaNeve
Mar 14, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the positive feedback. We have many customers who have similar concerns that you did. Being such a large dealership we are able to overcome most of those concerns and get people into vehicles they love. Ali does a great job for us and her customers appreciate all that she does for them. You can tell she truly believes in the Honda product as it’s evident to her customers. I will be sure to pass the kudos on to the staff and I hope you enjoy your new vehicle. Jason LaCroix, General Manager

March 13, 2012

Our purchase of a new CRV is the second new vehicle from Autofair. It was easy to return to a dealer when the the product is what we need and the personnel are as informative and cordial as they are. We h More

by alomac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dube
Mar 14, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. It’s always nice to hear from a repeat customer. Like you mentioned, the Honda brand is a great product and almost sells itself. We have a great staff that puts customer satisfaction on the top of their priority list. We appreciate your business and look forward to working with you again. Jason LaCroix, General Manager

March 12, 2012

This was our second new vehicle bought at Autofair. The quality of the product and the help from the sales staff made it very easy to buy. Also, the humorous character and friendliness of Matt Dube made th More

by alomac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dube
Mar 13, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. Matt is quite the character and his customers love his outgoing nature. We feel that buying a vehicle does not have to be a stressful experience. Like you mentioned, you can have a lot of fun buying a vehicle! I will be sure to pass the kudos to Matt and he will appreciate your referrals and recommendation. Jason LaCroix, General Manager

March 12, 2012

I brought my 2011 CRV into Autofair and there was a miscommunication between my service advisor, Roger and myself where he understood I gave the approval for service work and I had not. Roger was very More

by gevillia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin (do not recall his last name), Roger, Jim Thatcher, Jim Thatcher
Mar 13, 2012 -

AutoFair Honda responded

Dear customer, Thank you for your review. We appreciate the feedback, both positive and negative. There are times when “misunderstandings” may happen; we believe a true measure of a business is how you deal with those misunderstandings. We have a great team here and it seems that everyone came together to ensure you walked away happy. Your feedback is appreciated and we look forward to working with you again in the future. Jason LaCroix, General Manager

March 10, 2012

I was recommended to Autofair Honda by a friend who had recently purchased his car there and had had a fantastic experience. Like him, I always dread going to car dealerships so I was looking for a place t More

by MattB20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod Pennington, Eddie Domaingue
Mar 10, 2012 -

AutoFair Honda responded

Dear customer, Thank you for the nice review. We strive for complete customer satisfaction and it seems we hit our mark. Eddie and Tod do a great job for us and they work hard to make purchasing a vehicle an easy experience. The new Civic is a great vehicle and I’m sure you’ll be happy with it for years to come. Your recommendation and referrals are welcome and I’ll be sure to pass the kudos to Eddie and Tod. Jason LaCroix, General Manager

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