AutoFair Honda

We were very pleased with the way Pat handled our business. We went in on Saturday just looking for ideas for a car. We originally were looking at a Honda Accod, and although the Civic was cheaper, business. We went in on Saturday just looking for ideas for a car. We originally were looking at a Honda Accod, and although the Civic was cheaper, Pat explained to us why it was a better choice. We ended up going back on Tuesday to get the Honda Civic EX. We are very happy with our car and want to commend Pat and Steven for their help. They both did and excellent job. More

I purchased a 2008 Honda Odyssey in June 2011. When I walked into the dealership I was 6 months pregnant and it was nasty hot outside! I had my 3 other children with me and as I got out of my car I said walked into the dealership I was 6 months pregnant and it was nasty hot outside! I had my 3 other children with me and as I got out of my car I said " ok who wants to sell me a van" Matt Dube was the first person to come forward that day, and with a smile! MAtt was great!! Sadly 4 months later my van was totaled with myself and 3 children in the van along with my newborn that was only 3 days old....hit head on at 40 miles an hr and made it out perfectly fine with me just having a minor burn on my hand from the airbag!!!!! Later that day I thought " i need a new van" so I called MAtt Dube! He got me into an even better Honda Odyssey ( newer, dvd player, more bells and whistles) within 2 days!!! I can't speak any more highly of Matt. Matt is great with my kids and every time we go to Auto Fair my kids ask for Matt. MAtt was NEVER pushy and NEVER got the sense we were being pressured! MAtt makes it a point to come out and say hello to myself and my 4 boys every time the van is in for service (oil changes) he's the first salesman I have ever seen that goes WAY about and beyond for a customer! I hope I don't have to purchase a new van for the next few years but if I do or if I know of anyone needing a car I WILL tell them to go see Matt Dube at AUto Fair Honda!! Thank you to the rest of the staff for being great as well!! Oh and my kids LOVE the FREE popcorn!!! More

I purchased my Honda Pilot from this dealership, and have continued to utilize Autofair Honda for my service work. Once, I met customer service rep, Lisa Diggins, I was hooked. I absolutely adore her. She continued to utilize Autofair Honda for my service work. Once, I met customer service rep, Lisa Diggins, I was hooked. I absolutely adore her. She makes sure I am scheduled for a convenient time for me, that all my questions are answered. She alerts me to what's coming up for my next service. She lets me know if I have coupons or credits. Her positive attitude is infectious! Thank you. More

Recently just purchased a CPO CRV from AutoFair. I worked with Jason LaCroix, Jeff Cate and Finance Manager Steven Wirtz. All were beyond helpful and got me the best possible deal and I absolutely love my ne with Jason LaCroix, Jeff Cate and Finance Manager Steven Wirtz. All were beyond helpful and got me the best possible deal and I absolutely love my new car! The atmosphere is wonderful and they make you feel so welcome with no added pressure of buying a car. I will certainly be recommending my friends and family to AutoFair Honda and be purchasing my future cars with them. More

Autofair Honda has to be the most professional dealership that I have ever been to! Upon entering the dealership I was greeted by a sales person who then guided me to a referral that was recommend by a frien that I have ever been to! Upon entering the dealership I was greeted by a sales person who then guided me to a referral that was recommend by a friend. Ron Wilson, who was my primary sales consultant, was the most professional salesman that I have ever worked with. Ron's attitude and professionalism is second to none. I never once felt rushed throughout my time at Autofair, everything was explained thoroughly, and the buying experience was the best I had ever experienced. I purchased a 2012 Honda Civic Coupe and the price that I received was extremely fair and I got the best deal for my trade, which was a total bonus! I cannot recommend this dealership enough! Ron Wilson's professionalism along with all the other fine folks who guided me throughout the buying process were nothing but the best! More

I have been a customer of Ron Wilson at three dealerships, Dover Honda, the Honda Barn, and now at AutoFair Honda. This last purchase was by far the best. Even though AutoFair is a busy place, th dealerships, Dover Honda, the Honda Barn, and now at AutoFair Honda. This last purchase was by far the best. Even though AutoFair is a busy place, the sales and support staff were as friendly as I have seen. Both my son and I bought cars here today. As long as Rons there we will be back. More

Have purchased my last three cars through AutoFair. This past weekend, dropped off our Honda with Lisa Diggins for routine service. Lisa was extremely helpful and knowledgeable. when we mentioned that we wo past weekend, dropped off our Honda with Lisa Diggins for routine service. Lisa was extremely helpful and knowledgeable. when we mentioned that we would be on the lot for awhile looking at cars. She offered to introduce us to Jim Thatcher whom she described as "great salesman". I told her that we were just looking at this point, but she asked if she could introduce us in case we had any questions. She assured us that there would be no pressure. She couldn't have been more right in her description. We met with Jim and he LISTENED, let me type that again, he LISTENED to what we were looking for in a car, asked all the right questions and took us to exactly what were we looking for which happened to be the base model. No pressure, no attempt to get us into something more with more bells and whistles. While Jim was talking with my wife about the base model, I wandered off and found some of the aforementioned bells and whistles that we needed. So, on my own, I upgraded! To his credit, Jim did remind me that this was not what I was looking for. We ended up buying the mid level Honda that day from Jim. The Finance paperwork was handled by Randy Sylvester. Again, no issues. Randy got us a good rate quickly and got us through the paperwork with no hassle. Our thanks to Jim, Lisa and Randy for making it so easy. These are the calibre folks at AutoFair, great people, doing a great job! I would not hesitate to recommend or purchase a car from AutoFair Honda! More

I have been a loyal customer since 1998. Love Honda vehicles! Came in for an oil change, sticker, walked over to Matt and said "can you give lease pricing" ended up trading up from my 2010 Accord to a vehicles! Came in for an oil change, sticker, walked over to Matt and said "can you give lease pricing" ended up trading up from my 2010 Accord to a 2012 CrossTour! Love it, tks for ALL your help MATT, very informative, honest, patient, friendly. Steve in the "money room" made that process just as easy--tks Steve & all the staff! Donna C More

When I arrived for my pre-arranged test drive I was somewhat overwhelmed by at least 10+ sales people. Fortunately, for me, Jim Thatcher came to "greet me." Due to his professional approach (vs. in-yo somewhat overwhelmed by at least 10+ sales people. Fortunately, for me, Jim Thatcher came to "greet me." Due to his professional approach (vs. in-your-face)attitude I relaxed and was not intimidated. Jim Thatcher's sincere attitude came through. Jim's honesty and willingness to acknowledge my concerns helped me to follow through on my purchase. I purchased a vehicle "as is" based on Jim's efforts and I'm not sorry. There was a "minor" issue AFTER my purchase and Jim went above and beyond to do what he could to help. His follow-up and efforts are to be commended. I would not hesitate to recommend Jim to anyone. Jim, in my opinion, is sincere, honest and an exceptional sales person. As I said in the beginning...I'm thankful that Jim was the one who came to greet me. I don't believe I would have purchased the vehicle otherwise. More

My name is Maria and I purchased a 2010 Honda Accord with My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just lik My name is Maria and I purchased a 2010 Honda Accord with Auto Fair last July. I came in recently to get a service done to my car and would just like to say that working with Lisa Diggins was absolutely delightful. I am a Quality Assurance Specialist and she provided the best customer service I have had from Auto Fair. She went above and beyond regular service and got everything I needed done in half the time I was expecting. Every time I came in, the service was prompt. I was shuttled to my job thanks to Lisa when I dropped my car off yesterday morning. My experience with Honda has been excellent and I am even considering buying another car this summer. Thanks Again Auto Fair, Maria More