AutoFair Honda

From the first step inside the door, the level of respect and listening to my needs was far better then the Ford, or Toyota dealers I had been to prior. The open honest sales style was low-key and upfront, and listening to my needs was far better then the Ford, or Toyota dealers I had been to prior. The open honest sales style was low-key and upfront, none of the usual new car sales junk other dealers subjected me too. It just got better, from that point. We worked out the deal in a matter of 30 minutes, agreed on everything and still got respect when I was not ready to sign a great deal on the spot. It told me a lot that they were not going to pressure me into a bad choice, but wanted me as a happy buyer even if it would not mean hitting a dealer monthly sales bonus. I was in shock when I left that a car dealer could make me feel special and not another number on a board. Over next few days and a couple of emails for clarifications and the deal was done! I will admit I shopped the deal around and other dealers were telling me to take the deal from AutoFair it was that good. I did find a cheaper car, but it was clear that the included extras from Autofair were all hidden add-ons from the Toyota and Kia dealers. Honda is a better car too for what I was looking for, but that is a personal choice. Money still talks as does amazing customer service,if I ever have an issue with Honda I know AutoFair will help me, they just seemed that kind of team. I can not say enough great things on the process when we showed up to select a color (they had them all) and closed the deal. The real shock came when they did not try to add on a single "extra" in what is often called the pressure office. In fact I felt like they were under pressure to not make me wait to drive off in my new clean car. Talk about a simple, classy operation getting the 200 legal forms signed in under 30 minutes. I think they set a record for any car I have ever purchased. They had the car cleaned, state sticker, fueled and ready before we even had my credit report and paper work done!! If the service is that good at the 5,000 visit they have a customer for life. I have no doubt it will be, they already called to see if I was happy with the service department for just doing the state inspection!! I will say the sales guy (Ron Wilson) has set the bar for what I now expect in buying a new car. The sales management team was also great, just didn't catch names to give them the credit above in name selection, it was just that simple a process. Great dealer experience! More

Jim Thatcher was a pleasure to deal with. He was very knowledgeable of the vehicle a Honda CRV. He went out of his way to answer our questions and was excellent to work with while we negotiated for some knowledgeable of the vehicle a Honda CRV. He went out of his way to answer our questions and was excellent to work with while we negotiated for sometime on the vehicle. After we made a deal he went over all the options for taking the vehicle home with us that day and he made sure that the vehicle was prepaired for delivery. The whole team went out of their way to ensure that we were well taken care of. I have purchased many new cars and this was one of the best experiences I have had. My Wife and I are very pleased. More

Let me just say that this is the second car I have bought from autofair honda both times I have been treated like I have a 750 credit score with only a 650 credit score. I love this dealership they treat me from autofair honda both times I have been treated like I have a 750 credit score with only a 650 credit score. I love this dealership they treat me very well exceeded my wife very well and he treated everyone I have sent they're very well. If you need a car please go see dan at autofair. More

Tae Kang was the most helpful salesman I have ever had! He was so friendly and I could tell he actually cared about me. I will come back to this dealer for any of my needs and request Tae Kang absolutely! He was so friendly and I could tell he actually cared about me. I will come back to this dealer for any of my needs and request Tae Kang absolutely! More

I never expected a dealership could be that excellent...from the moment I walked in it was a great experiance..LENA was very knowledgeable ..freindly..and extremely helpful...and I got a better excellent...from the moment I walked in it was a great experiance..LENA was very knowledgeable ..freindly..and extremely helpful...and I got a better deal then all the other dealers I visited..I highly recommend AutoFair Honda More

I have purchased 5 Honda Civics over the years and each one has been through Auto Fair Honda a 2001, two 2004's and a 2007 now with Tae's help I own a 2012 beautiful car and I know that Tae did every thing one has been through Auto Fair Honda a 2001, two 2004's and a 2007 now with Tae's help I own a 2012 beautiful car and I know that Tae did every thing to make buying the newest civic the best purchase yet, please tell Tae I said "ThankYou" for all his help and I will continue to tell every one that I know who is looking to buy a car to call Auto Fair Honda, best cars, best price and the best sales people, Tell Tae we'll see him again in about 3-5 years, Thanks for asking, Christopher Caron More

This is my second purchase at Auto Fair Honda, and the 5th Honda vehicle I have owned. What keeps me coming back to Auto Fair is the feeling of being part of the family. Everyone I have had the good fortu 5th Honda vehicle I have owned. What keeps me coming back to Auto Fair is the feeling of being part of the family. Everyone I have had the good fortune to work with have always been freindly, professional and attentive. In order to thrive, and survive in this economy, you have to provide the very best customer experience. Auto Fair Honda delivers on that each and every time. My thanks to all! Sincerely, Amanda Jillson More

This is the second time we have purchased a vehicle from Alison and we will definitely recommend her to friends and family. She is energetic and does her best to meet the needs of the customer. She actual Alison and we will definitely recommend her to friends and family. She is energetic and does her best to meet the needs of the customer. She actually comes across as a real person as opposed to someone who is just trying to sell you a car/make some money! More

I have been bringing my car to Autofair for service because of the great customer service they have. Even when I initially ask for something to be done to the car they will tell me if I really need it because of the great customer service they have. Even when I initially ask for something to be done to the car they will tell me if I really need it or not where other places would just do it regardless. In cases where they say I need something done, they are not forceful about it and if I say no they leave it at that. Lisa on my most recent visit was very helpful and understanding to what I needed done and detailed everything up front for me so there was no surprises. I live in Nashua and drive the 20-25 minutes to Manchester to have my car taken care of by them and will continue to do so. More

Ali made buying my Honda Civic a "fun" experience. She was nothing but professional. She could answer any questions I had on the Honda Civic and she came in on her day off to meet with m experience. She was nothing but professional. She could answer any questions I had on the Honda Civic and she came in on her day off to meet with me which I think says a lot. I've bought a lot of cars over the years and I'm going to say working with Ali and Autofair was the best experience I've had. I will definitely go back when the time comes to buy another Honda! More