AutoFair Honda

My husband and I had a very positive experience at AutoFair Honda. We were greeted by a very friendly, outgoing, personable sales person that took the time to listen to our needs and NOT focus on his AutoFair Honda. We were greeted by a very friendly, outgoing, personable sales person that took the time to listen to our needs and NOT focus on his needs. There was no overbearing pitch, Ty was straight forward and respectful of the fact that I had just worked a long overnight shift, wanting to buy a car with as little "pain" as possible. For that I thank him! I would recommend Ty to all of our family, friends and coworkers. Bob and I had the oppurtunity to also meet the sales manager, Curtis Vanepps. Mr. Vanepps was informative and he took the time to go over and answer a few questions we had. Both of these gentlemen were most helpful. I love my new CRV! and I thank both of these men for making this transaction as smooth and pleasant possible. I will definately return to AutoFair Honda in the future for all my Honda needs! Thank You, Ty! Thank You, Curtis! Thank You, AutoFair Honda! Bob and Darlene Johnson More

Alison was absolutely wonderful and her team was, as well. She made a stressful buying situation, so much easier! Thank you to her and Honda!! well. She made a stressful buying situation, so much easier! Thank you to her and Honda!! More

The most DISHONEST establishment I have ever entered in my life. Run fast, Run far, Run away and don t look back! These people over charged us for service that we did not need. $640 for a starter. When I t my life. Run fast, Run far, Run away and don t look back! These people over charged us for service that we did not need. $640 for a starter. When I told them that I wanted the used part, they told me that it would cost an additional $150 and placed the part on the counter. I inspected the part and determined that it was mine as I had marked it previously. I had to spin it in the box that they had it strapped into, and the starter was at room temp. I asked them if I could put 12 volts to it to see if it was working or not, and was told that it would spin with 12 volts but due to milliamp differences, it means nothing if it spins . At this, I knew i was being mislead and told them that I would pay $150 for the part. They then took the part to the back room and returned 15 minutes later, placed the part on the counter and asked how I would be paying? . I opened the box and my starter was red hot. Too hot to hold! I asked why my part was now hot? and was told I was being combative and asked to leave. Add to this that they also told us that our battery was dead ( the cause of the starter failure). Replacement was recommended at around $200 and declined. More

Great service everytime. I always love leaving after service, feel like I am driving out in a new car...now if only they would clean it and fill the gas tank! service, feel like I am driving out in a new car...now if only they would clean it and fill the gas tank! More

Brought my 2003 Honda Accord in for an oil change and was pleasantly surprised by the prompt and friendly service. I was notified of a few items that need to be replaced but not pressured in any way. I wil pleasantly surprised by the prompt and friendly service. I was notified of a few items that need to be replaced but not pressured in any way. I will definately bring my car back in future to have them fixed. More

Sam was a pleasure to work with. He listened to us Sam was a pleasure to work with. He listened to us before he advised us. That's a very important point. We had specific requirements and a very d Sam was a pleasure to work with. He listened to us before he advised us. That's a very important point. We had specific requirements and a very definite budget and Sam showed us a few possiblities and then together we narrowed everything down to exactly the the right car and the right price. He showed us the entire facility so I would know where I would be bringing the car for inspection and servicing. He then introduced us to Shantel Frost who handled the financing for us. Shantel did a great deal of work and yet made everything seem so easy. When we were done, Sam had waited to make sure everything was exactly as we had discussed and exactly as we wanted it. As I said, Sam Osias is a pleasure to work with and a gentleman. I have already recommended him and the dealership to several people. More

I was very impressed with Ray! He kept me informed while I was there and even offered a shuttle to and from the mall so my son and I could get some lunch. The shuttle driver was even friendly! Everyone I s I was there and even offered a shuttle to and from the mall so my son and I could get some lunch. The shuttle driver was even friendly! Everyone I spoke to was friendly, helpful and professional. I had to have my Pilot towed into Autofair and the tow truck driver and I were greeted immediately upon arrival and Ray took care of me from there. More

I've leased four cars from AutoFair Honda now and I have never felt pressured into a decision and I always feel that they are trying to get the best deal for me. They have treated all my requests with a "n never felt pressured into a decision and I always feel that they are trying to get the best deal for me. They have treated all my requests with a "no problem" attitude and I have been very happy with all four vehicles. More

Lena and Randy were very helpful and easy to work with. Lisa in service was very responsive and followed up as promised. A positive experience for sure. The entire team is committed to fulfilling the need Lisa in service was very responsive and followed up as promised. A positive experience for sure. The entire team is committed to fulfilling the needs of their customers. More

Ali identified reasons why a new lease was more effective for me. She worked tirelessly to find the color I wanted. She made leasing a new car an easy process. She ran interference for me and aimed to satisf for me. She worked tirelessly to find the color I wanted. She made leasing a new car an easy process. She ran interference for me and aimed to satisfy my needs. I am a completely satisfied customer. More