AutoFair Honda
Manchester, NH
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Waiting to check out for my inspection as we speak. It’s been 15 minutes so far waiting for some lady to go through the entire manual. Let other service people help instead of keeping it to 1 employee. It’s been 15 minutes so far waiting for some lady to go through the entire manual. Let other service people help instead of keeping it to 1 employee. Jake did not check in or let me know how long it will be with me just standing there. I even used AutoFair points so it was a simple 2 button transaction. I asked Nicholas if he could cash me out after waiting for 20 minutes, he said sure and helped right away. I will have to give both 1 star since someone could have simply acknowledged someone standing there. I’m not trying to spend my whole day waiting on a stranger with a million questions. More
Salesperson Ed Ryan was very helpful. Online staffers stayed in frequent contact. It did take some time to complete the transaction, almost 4 hours in the evening. Much of that was spen Online staffers stayed in frequent contact. It did take some time to complete the transaction, almost 4 hours in the evening. Much of that was spent waiting for the finance person to become available. It was a weeknight so perhaps they were not staffed up for that. My advice to buyers would be know what you want and stick to it. Learn about the available warranty options which they will try hard to sell you. If possible determine in advance whether you want to buy them. More
Simple process. Went in just intending to test drive a Pilot. Was trading in a Pathfinder which I liked but getting to end of lease. Contacted Autofair about a Went in just intending to test drive a Pilot. Was trading in a Pathfinder which I liked but getting to end of lease. Contacted Autofair about a couple vehicles. Rebekah and Amy were great answering my questions and setting up a time to test drive. Ernesto greeted me upon my arrival and had me in the test drive in just a few minutes. Following we started looking at options, financing, etc. Very smooth process, Shantel also then jumped in to help close out the deal and get me where I wanted to be. They were both great, Ernesto was very knowledgeable about the vehicle as well. Team moved quickly and Victor handled the final paperwork. With in three hours was out the door with the vehicle that was top of my list. Team was fantastic. Never felt pressured. More