Back

AutoFair Honda

Manchester, NH

4.7
3,494 Reviews

200 Keller Street

Manchester, NH

03103

Directions

By Type

Showing 3,494 reviews

July 18, 2018

New CR-V After 12 years! Harrison was super helpful, friendly and knowledgeable! He made the transition from my 2006 CR-V to my 2018 CR-V extremely smooth and painless ?? More

by CINDIHILLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Giza
Jul 21, 2018 -

AutoFair Honda responded

CINDIHILLOCK, Thank you for the wonderful review of your experience with Harrison Giza and our sales department!

July 18, 2018

Best Service Advisor John Swallow is by far the best Service Advisor that I have worked with at this dealership in the past 3 years. His professionalism and his genuine ca More

by CINDIHILLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Swallow
Jul 21, 2018 -

AutoFair Honda responded

Thank you for taking the time to review your experience with John Swallow. From all of us here at AutoFair, thank you for giving us the opportunity to help you and we look forward to working with you again!

July 18, 2018

Surprise Oil Change charge. Good service and on time as promised. Just a little miffed at the $4 disposal fee added to my bill that was not mentioned. Otherwise decent service. More

by TOMWIBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who
Jul 21, 2018 -

AutoFair Honda responded

TOMWIBLE, thank you very much for the compliments! We apologize for not mentioning the disposal fee and we promise to look into this and figure out why we did not. Thank you for bringing this to our attention and thank you for choosing AutoFair Honda.

July 18, 2018

July 17, 2018 Mike Kelley even went and got my car in the torrential downpour so I wouldn't get soaked. I saw that another service guy didn't do that for a custome More

by KHAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jul 21, 2018 -

AutoFair Honda responded

Thank you so much KHAMS! Mike is a class act all the way and it's one of the many reasons we love having him around! We really appreciate the review and thank you for choosing AutoFair Honda.

July 18, 2018

Fast and friendly Autofair in Manchester is always great. I have been going there since 2001. For sales and service. The service department is always friendly and helpf More

by 4R4KDZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in service
Jul 21, 2018 -

AutoFair Honda responded

4R4KDZ, thank you so much for the compliments and the nod to Joe! Let us know if we can help you again in the future!

July 18, 2018

Convenient appointment,fast service, helpful analysis of the Frank was very helpful in analyzing the problems that my CRV was experiencing and helpful in explaining to me and my wife the origin of the problem. More

by PHILVALLEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Cisewiki
Jul 21, 2018 -

AutoFair Honda responded

PHILVALLEY, thank you so much! We have always appreciated Frank's vast knowledge of the Honda product and it's great to hear that you did too! If we can ever help again in the future, please do not hesitate to let us know!

July 18, 2018

Highly recommend AutoFair Honda Service Center The Service Center Reps give prompt, courteous attention, every time. Not only when I schedule an appointment, but when I drive in with an immediate More

by PatG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner
Jul 21, 2018 -

AutoFair Honda responded

Thank you Pat for giving us the opportunity to help, we know there are a lot of places you could have your vehicle serviced and we thank you for choosing us. We pride ourselves on our honesty, diligence and integrity and we are happy to hear that it’s making a difference in our customer’s lives.

July 18, 2018

excellent and very professional Car dealer We appreciated the car dealer that was helping, his name is NICK. Very professional and very good. Did a great job in explaining the options and was v More

by mababon0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NICK
Jul 21, 2018 -

AutoFair Honda responded

mababon0, thank you for your incredible feedback. A customer recommendation is one of the highest compliments a salesperson can receive and we’re happy to hear your experience with Nick was deserving of that. We appreciate your positive review and look forward to assisting you with all of your future vehicle needs.

July 18, 2018

Everyone is helpful and friendly Always well received. Staff are quick and respectful. Recommend this place to anyone. So many businesses should learn from them. Thank you Autof More

by RBSTJEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Jul 21, 2018 -

AutoFair Honda responded

RBSTJEAN, thank you for taking the time to review your experience with our service department! We look forward to working with you again in the future!

July 18, 2018

No thanks The customer service rep we worked with was professional and pleasant. That is the only good thing I have to say. We have brought the car in for servi More

by HEATHERSPRINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall
Aug 27, 2018 -

AutoFair Honda responded

Heather, hopefully the explanation we provided helped. Again, we are sorry we were not able to fix the issue under the warranty extension. If the window for your extension period was longer than a month, as your vehicle timed out due to age, we would have been able to help. Unfortunately the part failed post the warranty extension. It's a terrible situation to be in and for that we are sorry. We are sorry for our poor communication as well and will work to get better.

...
287
...