AutoFair Honda

Starter Fixed My starter died on ‘14 Honda. Frank, explained the entire process from start to finish before signing anything or starting work on my car. He explaine My starter died on ‘14 Honda. Frank, explained the entire process from start to finish before signing anything or starting work on my car. He explained the possibilities and if the cost was going to be above a certain limit, he would talk to me first! Frank had a great sensor of humor and was a pleasure to work with. He even called Honda and got the entire bill paid for on my behalf. My only negative was I would have liked an update. I waited for 2 hours without a check-in More

Excellent! Service manager very attentive and professional. Great experience! Never thought I would go to a dealer for service but it has been great! Will be ba Service manager very attentive and professional. Great experience! Never thought I would go to a dealer for service but it has been great! Will be back! More

State Inspection and Transmission Peter was very courteous and professional when setting up my car for the State inspection and transmission fluid change I needed done. I came at a goo Peter was very courteous and professional when setting up my car for the State inspection and transmission fluid change I needed done. I came at a good time, because they got me in and out of there within 45 minutes or so. They made me a very happy customer that day. More

New Honda CR V EXL W/ Navigation We love our new car. We love outside ,inside ,all the features so far. Still playing with all the settings . Kerry was so supportive and helpful wit We love our new car. We love outside ,inside ,all the features so far. Still playing with all the settings . Kerry was so supportive and helpful with every aspect of the sale. It went fast ,smooth , we couldn’t of asked for better. She is by far an excellent sales person. We would recommend her and the dealership to anyone More

First time buying new and they were amazing! I went in today to check out the differences in Honda Civics. Linda was fantastic! She answered directly, was honest, and very friendly. We felt we c I went in today to check out the differences in Honda Civics. Linda was fantastic! She answered directly, was honest, and very friendly. We felt we could trust her right away. A few hours later, I was driving my new car home- price was great and the car was exactly what I wanted. I will definitely be sending friends to Autofair ! More

Nick is the BEST Nick made an intimidating experience so comfortable with his kindness, compassion and knowledge. I appreciate how he cared for my Mom during the trans Nick made an intimidating experience so comfortable with his kindness, compassion and knowledge. I appreciate how he cared for my Mom during the transaction. He’s honest and was thorough in training us on the car features. More

Bought a new car I found the salesperson to be excellent. She was clear, concise, friendly, easy to relate to. Buying a car is not always a pleasant experience, but I found the salesperson to be excellent. She was clear, concise, friendly, easy to relate to. Buying a car is not always a pleasant experience, but she made it so. More

Very easy to work with! Everyone was so efficient, helpful and easy to do business with! Definitely my best car buying experience yet and this is my 5th new car purchase. Everyone was so efficient, helpful and easy to do business with! Definitely my best car buying experience yet and this is my 5th new car purchase. More

Turned down everywhere else, but Honda helped!! Wow. I had bad experiences at other dealers because of negative equity and less than perfect credit but my salesperson Debbi, and the folks in finance Wow. I had bad experiences at other dealers because of negative equity and less than perfect credit but my salesperson Debbi, and the folks in finance Jim and Aaron really pulled through for me. Huge thank you to Kevin Zych who went above and beyond to get me into a brand new HR-V within my budget. Superstars. Couldn’t be happier!! More

Miscommunication I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixe I called in the morning and spoke to a woman on the phone and explained my issue to her (my heat panel was dragging on the ground and I needed it fixed and asked how long it would take). I then asked if it was still covered by my warrenty since I bought it from you guys 2 years ago and I have a 3 year warrenty and she said it was. When I brought it in, the man that helped me said it was not because there was damage. I explained that the damage was caused by when I went over a speed bump or a small bump in a road - all reasons I brought it in for service - and he then blamed me for it being off of the car. I had brought it in a month ago for inspection and it was never mentioned to me that it was off or loose nor was there a note about it. More