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AutoFair Honda

Manchester, NH

4.7
3,495 Reviews

200 Keller Street

Manchester, NH

03103

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Showing 3,495 reviews

August 14, 2018

Great Service! John did a great job handling my service for my Honda Odyssey. He was courteous and helpful! I recommend AutoFair Honda service, and will continue More

by JODLAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Otis, John Swallow
Aug 17, 2018 -

AutoFair Honda responded

JODLAR, thank you so much! Did you hear that the Honda Odyssey just received the highest Safety Rating for all Minivans from the Insurance Institute of Highway Safety? Cool stuff. Thank you for choosing AutoFair and we look forward to working with you again!

August 13, 2018

Professional Staff Everyone was very professional and nice. They will answer any questions that you have. I have been coming here for 3 years and will continue to come h More

by KOCO.JANI10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Reynolds
Aug 13, 2018 -

AutoFair Honda responded

Thank you so very much KOCO.JANI10! We feel honored that you have been a loyal customer of ours for the past 3 years and we are looking forward to another 3! Thank you again KOCO it really means a lot to us!

August 13, 2018

Excellent experience shopping for a vehicle I had a great experience shopping for my vehicle. Rhiannon was attentive and thorough in learning what my needs and wants were for a vehicle and why. More

by Shanon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhi Pierce
Aug 13, 2018 -

AutoFair Honda responded

Shanon, we couldn't appreciate the complement more. Rhi is new to the team but she's doing a great job. Rhi really believes that whenever you can help, you need to help. Thank you for choosing AutoFair and we look forward to working with you again!

August 13, 2018

State Inspection I went in for a last minute state inspection and was pleased they took me on short notice. They were very quick and reasonable to work with. More

by DAVIS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Reynolds
Aug 13, 2018 -

AutoFair Honda responded

Davis28, thank you so much for servicing with us and for the great review! Unlike a lot of dealerships we take walk-in customers and accommodate them instead of asking them to accommodate us. We take a lot of pride in being there for our customers and we are elated to hear that you enjoyed it. Thank you again!

August 13, 2018

Honda Purchase Was helped very quickly when arriving, and was able to test drive a number of vehicles we were interested in. Friendly staff, and the purchase process More

by Person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Werner, Shawn Warren, Scott Cushing
Aug 17, 2018 -

AutoFair Honda responded

Person, Thank you for your kind words. Our entire team strives to provide our customers with a world class experience and we’re happy to hear that we've been able to deliver on that. We appreciate your positive feedback and patronage.

August 13, 2018

Very helpful team member - Jonathan Swallow Was in yesterday (thanks for being open Sunday mornings BTW)... your Service Advisor Jonathan Swallow was very helpful, polite, professional, a great More

by JON26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Swallow
Aug 17, 2018 -

AutoFair Honda responded

Jon, thank you so much for servicing with us and for the great review! Unlike a lot of dealerships we take walk-in customers and accommodate them instead of asking them to accommodate us. We are open til 9pm most weeknights and of course, Sundays! We take a lot of pride in being there for our customers and we are elated to hear that you enjoyed it. Thank you again Jon!

August 13, 2018

overall impressed very clean & professional surounding, quickly acknowledged, friendly greeting, and prompt with promised timing. The offer for the shuttle to take me More

by TORRES.EVELYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Reynolds
Aug 17, 2018 -

AutoFair Honda responded

Thank you for taking the time to review your experience with Pete! From all of us here at AutoFair, thank you for giving us the opportunity to help you and we look forward to working with you again!

August 13, 2018

They helped me get the car that I wanted! We had a pleasant experience at Autofair Honda from the start to finish of our purchase! Lisa was great and really helped us get the car that we wante More

by Brittnid11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Homan, Lisa Gendron
Aug 17, 2018 -

AutoFair Honda responded

Thank you very much for the compliments Brittnid11! Lisa has been an Autofair staple for about as long as we can remember and she is a firm believer in treating her customers as if they were her family. Thank you for shopping with AutoFair Honda!

August 13, 2018

Fast and Easy State Inspection Done! Service is always fast and easy here, i will always come back! Everyone is super nice and friendly and the waiting room is comfortable as well. More

by JMLAMB760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Aug 13, 2018 -

AutoFair Honda responded

JMLAMB760, thank you so much for the great compliments! We work hard to make every experience fast, fun and easy. We thrilled to hear that our efforts are making an impact for our customers.

August 13, 2018

Great customer service, unexpected service item I scheduled an oil change online. My experience with other dealerships (Autofair Ford, Grappone Ford, Grappone Honda) is that an oil change included t More

by FREDH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liam Farley
Aug 13, 2018 -

AutoFair Honda responded

Fred, we apologize if your experience was anything less than perfect. We aim for perfect customer service with every visit. We did ask Grappone how much their oil change and tire rotation are and they charge $48.00 for an oil change and $22.50 for a tire rotation. Know that if you are ever concerned about pricing, just let us know and we will provide all the information that might help you. Thank you for shopping with us and we look forward to seeing you again.

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