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AutoFair Honda
Manchester, NH
3,433 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,433 reviews
September 07, 2018
Came in with 3 issues-none fixed I brought my 2016 Honda Pilot in for three separate issues-one was apparently a known issue and no fix was recommend, the other two were said to be fi I brought my 2016 Honda Pilot in for three separate issues-one was apparently a known issue and no fix was recommend, the other two were said to be fixed and were not. The first issue was a clunking sound that I would especially hear in reverse. John, the tech, explained to me that it is brake clicking and it’s normal and there was no safety concern. The next issue was a creaking noise from the front floor. John explained there were some welds in the frame gusset that were off and he made an adjustment to fix the sound. The third issue was a clicking sound from the dash. John again explained that there was a service bulletin available and he factory rebooted the infotainment system assuring me this would be the fix. All three issues are still happening. I called Frank Cisewski, the Service Manager to tell him this and ask about an item I left there. He was “surprised” to hear this. I told him I have 0 confidence in this service center especially after an equally dissatisfying experience of having a tow hitch installed after just purchasing the vehicle a few years ago. I should have listened to my instincts and never taken my car back there. I left with the same three issues I went in for and was down the diagnosis fee. I will never go back there. More
by JENASLOSBERG
Verified CustomerEmployees Worked With
J. Asang-Certified tech, Frank Cisewski
September 07, 2018
Customer Service is Autofair's highest priority I bought my car from Autofair Honda in 2016 and I wouldn't think of bringing it elsewhere for service. When I need service they make the experience as I bought my car from Autofair Honda in 2016 and I wouldn't think of bringing it elsewhere for service. When I need service they make the experience as easy as possible. Your drive your car into a bay, fill out some paperwork, and they take care of the rest. Autofair service has always prompt, professional, and delivered at an affordable cost. More
by TBWHITMAN68
Employees Worked With
Chris Lavallee, Matt DiClemente
September 06, 2018
First oil change since purchase of 2018 CRV I found the the technician B. Bellegarde to be extremely helpful, this was a first oil change since purchasing our CRV. I did have a few technical q I found the the technician B. Bellegarde to be extremely helpful, this was a first oil change since purchasing our CRV. I did have a few technical questions that he was able to answer. I was very satisfied. More
by RICAYOTTE
Employees Worked With
B. Bellegarde
September 06, 2018
Great with Communication John has helped us with our Honda van twice. He got our vehicle in quickly, communicated the details in a timely manner and was forthcoming with cost John has helped us with our Honda van twice. He got our vehicle in quickly, communicated the details in a timely manner and was forthcoming with cost and upcoming necessary maintenance. He is professional and is great with customer service. I will continue to bring my vehicle to John Swallow. More
by RocksFam
Employees Worked With
John Swallow
September 06, 2018
Excellent I brought my car in for an oil change last week, and chose to wait at the dealership. My technician was attentive and polite. I was very pleased that I brought my car in for an oil change last week, and chose to wait at the dealership. My technician was attentive and polite. I was very pleased that the job was done quickly. My technician came and explained everything that was done on my car. He made sure that he answered any questions I had before I left. My experience was A- Plus. Susan Marshall More
by SMARSH1229
Employees Worked With
I don't remember his name.
September 06, 2018
Wonderfull Today I bought my first brand new car. let me tell you the experience was easy, quick, and customer satisfactory. If you need a car you should check o Today I bought my first brand new car. let me tell you the experience was easy, quick, and customer satisfactory. If you need a car you should check out autofair honda More
by Jparker1990@yahoo
Employees Worked With
Lisa Gendron, Kerry Moynihan, Adel Mohammed
September 06, 2018
My first Autofair purchase For my first experience with Autofair Honda I have to say it was definitely a good one. Joshua was very attentive to my needs and price. It was also For my first experience with Autofair Honda I have to say it was definitely a good one. Joshua was very attentive to my needs and price. It was also a great experience for my son as this purchase was for him. More
by Obie
Employees Worked With
Shawn Homan, Joshua Goldstein
September 06, 2018
HONDA CIVIC TYPE R Excellent Experience. Speedy reply to initial request. Laz Skangos (Sales) was exceptional - extremely fair and honest all the way though. He treate Excellent Experience. Speedy reply to initial request. Laz Skangos (Sales) was exceptional - extremely fair and honest all the way though. He treated me just like a friend! Made the Car buying experience a real good one. I am delighted. More
by TIM.BRADSHAW
Employees Worked With
Shawn Homan, Lazaros (Laz) Skangos
September 05, 2018
Great dealership The flow and execution of everything from start to finish was flawless. Great place to go for a new or used vehicle. I recommend this dealership to an The flow and execution of everything from start to finish was flawless. Great place to go for a new or used vehicle. I recommend this dealership to anyone looking for a vehicle. More
by CFree
Employees Worked With
Kerry Moynihan, Shawn Pabst
September 05, 2018
Perfecto Im excited i didn’t leave here cry today... I was so relaxed this time around.. Thank you for everything . I’m so happy with my new car Im excited i didn’t leave here cry today... I was so relaxed this time around.. Thank you for everything . I’m so happy with my new car More
by Ivydeco
Employees Worked With
Lisa Gendron
