AutoFair Honda
Manchester, NH
Filter Reviews by Keyword
By Type
Showing 3,448 reviews
I am very disappointed and upset about my purchase of a Honda CRV at Autofair in Manchester, NH. Online, the vehicle did not have a roof rack. It was installed for this car to hold a sign for the Boston ma Honda CRV at Autofair in Manchester, NH. Online, the vehicle did not have a roof rack. It was installed for this car to hold a sign for the Boston marathon. I was forced to pay for it and then told that they would take it off on my trade. The car had 153 miles because it was driven to the Boston marathon. A sign was let over in the console, coins in the cup holder, along with several employee names attached to the Bluetooth. I paid FULL price for a brand new car of which I should have received instead of an employee work car!!! I also had a $500 coupon from the local paper that they refused to honor. It stated to present this coupon after you have made your best deal. Of course the “manager” declined it. The only person who was exceptional was the sales associate Nick was very understanding, knowledgeable and helpful. More
Great service department I’ve been taking my autos there for years and have never had a bad experience or been pressured to take a service that I didn’t want or need for years and have never had a bad experience or been pressured to take a service that I didn’t want or need More
I'm not going to go into what happened in their service dept today since it's a long story. I will say the service manager there has a cavelier attitude about customer service. I have purchased three Honda dept today since it's a long story. I will say the service manager there has a cavelier attitude about customer service. I have purchased three Honda CRV's from this dealership and have always brought them to this dealership for service. I let them know I will never purchase another vehicle from Autofair and will never have service done on the CRV we have now there. More
The service team is great. The sales team is very aggressive. They try and force deals, especially the financing team. The sales team is very aggressive. They try and force deals, especially the financing team. More