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AutoFair Honda

Manchester, NH

4.6
3,448 Reviews

200 Keller Street

Manchester, NH

03103

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April 25, 2023

I am very disappointed and upset about my purchase of a Honda CRV at Autofair in Manchester, NH. Online, the vehicle did not have a roof rack. It was installed for this car to hold a sign for the Boston ma More

by ML
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Michalewicz
Apr 25, 2023 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all our customers with a world class experience and apologize that we have let you down. Our General Sales Manager Matt Plainte will be reaching out to you today.

April 24, 2023

Everyone was friendly n helpful. It was a very busy day but people helped each other More

by Freerunning63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Redlinger, Rodrigo Ojeda
Apr 24, 2023 -

AutoFair Honda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as our utmost priority. We are committed to our customers and customers like you make our job wonderful. We look forward to serving you again.

Apr 24, 2023 -

Freerunning63 responded

Jeff was great!!

Apr 26, 2023 -

AutoFair Honda responded

We will make sure to let Jeff you appreciated his hard work! Thank you and we hope to see you again!

April 22, 2023

Great service department I’ve been taking my autos there for years and have never had a bad experience or been pressured to take a service that I didn’t want or need More

by zanychemist3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Bouldoc
Apr 24, 2023 -

AutoFair Honda responded

Thank you! We really appreciate your continued support and look forward to serving you for many more years to come at AutoFair Honda.

April 22, 2023

Curtis was very helpful getting me in for something defective with Honda's AC condensers and replacement covered by Honda. Thanks. More

by backroads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Bouldoc
Apr 24, 2023 -

AutoFair Honda responded

It was a pleasure serving you. We really appreciate you taking the time to share your incredible feedback with Curtis! Thank you!

April 13, 2023

They got me in right away, warranty covered it, replaced the battery and got me back on the road. great service More

by Accordian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sturtevant
Apr 14, 2023 -

AutoFair Honda responded

Thank you so much! We're thrilled that you enjoyed your experience here at AutoFair! We do our best to make every experience fast, fun and easy. If we can ever help you again in the future, please don't hesitate to let us know!

April 13, 2023

I'm not going to go into what happened in their service dept today since it's a long story. I will say the service manager there has a cavelier attitude about customer service. I have purchased three Honda More

by brian.eagen
Service Time
Recommend Dealer
No
Employees Worked With
Service Manager, Tim Roberts
Apr 14, 2023 -

AutoFair Honda responded

Thank you for bringing this to our attention and we’re sorry to hear about your experience. We strive to provide all our customers with a world class experience and apologize that we have let you down. Our Parts and Service Director, John St. Hilaire, will be reaching out to you today.

Apr 14, 2023 -

brian.eagen responded

Don't bother.

April 12, 2023

One of the better dealerships around in terms of caring about the best interests of their customers. More

by isoldmytreasures
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Bouldoc
Apr 13, 2023 -

AutoFair Honda responded

Thank you for giving us the opportunity to help, we know there are a lot of places you could have your vehicle serviced and we thank you for choosing us. We pride ourselves on our honesty, diligence and integrity and we are happy to hear that it’s making a difference in our customers' lives.

April 12, 2023

The service team is great. The sales team is very aggressive. They try and force deals, especially the financing team. More

by Waterman32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Khatib, Wendy Aristil, Rodrigo Ojeda, Daniel Dozois
Apr 12, 2023 -

AutoFair Honda responded

We really appreciate you taking the time to share your feedback and for being our customer. We’ll keep working hard to earn your respect with every visit. Thank you.

April 08, 2023

Needed minor maintenance on our car and only had to wait ~ an hour before I was driving away. Fast and friendly service. Thank you! More

by ShawnM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Baird
Apr 11, 2023 -

AutoFair Honda responded

Shawn, thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

April 07, 2023

They made it very quick and easy, would recommend them for the sale process and service More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Redlinger, Curtis Bouldoc
Apr 11, 2023 -

AutoFair Honda responded

It was our privilege to serve you, thank you so much!

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