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AutoFair Honda
Manchester, NH
3,495 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 25, 2019
Stellar Kieth gave me the best experience at Honda. He explained everything great and made it happen. Honda has been the best experience out of all the dealer Kieth gave me the best experience at Honda. He explained everything great and made it happen. Honda has been the best experience out of all the dealerships I have been to. More
by JASMINEANN4567
Verified CustomerEmployees Worked With
Keith Rodriguez, Derek Hammond, Jason Asbury
January 25, 2019
Informative and Polite Everyone I worked with at Autofair seems sincere and kind. They help me understand a language I don’t understand at all. I unfortunately live in Exete Everyone I worked with at Autofair seems sincere and kind. They help me understand a language I don’t understand at all. I unfortunately live in Exeter but would be at Autofair as often as possible when it comes to service. More
by JMORETTI003
Employees Worked With
Pete Reynolds, Jeff Plue, Nelson Medina, Joe Palmer
January 25, 2019
Non-Communicative Booked an appointment through the online service for a safety recall. The online booking indicated that the repair would likely take 2 hours. I had i Booked an appointment through the online service for a safety recall. The online booking indicated that the repair would likely take 2 hours. I had indicated that I would wait for the service to be completed. When I arrived I was told that the repairs would actually take 5 hours. I had someone come and pick me up, as I could not wait an entire day at the dealership. After 5 hours I never received a call in regards to the status of the vehicle, so I had someone drop me off almost 6 hours after leaving the vehicle for service. When I arrived I was told, after a 15 minute wait, that the vehicle looked like it was done, but no one could find the service tech who was working on the vehicle. The excuse that I was given for the long repair time was that this was a new recall and the service techs were still getting up to speed on how to make the repair. While I can appreciate that safety recalls may create unique repair situations that are not usually handled, I feel that you should have done a better job of communicating the actual time for service before I arrived at the dealership. Additionally, after nearly 6 hours of service my vehicle should be actively being worked on if it has not been completed. A 15 minute search should not have to locate the employee who was working on the vehicle. More
by JKLEBESC
Employees Worked With
Do not recall names, I was so disappointed I did not bother remembering.
January 25, 2019
Great people It was great experience for me to buy a new car...all people were friendly Thank you auto fair Honda of Manchester thank you KATTY It was great experience for me to buy a new car...all people were friendly Thank you auto fair Honda of Manchester thank you KATTY More
by MANGERKISHAN
Employees Worked With
Tae Kang, Keith Rodriguez, Derek Hammond, Jason Asbury
January 24, 2019
great place with great people This was my first experience buying a car via the internet and it went way better then I thought possible. I got the quote by email and it was honored This was my first experience buying a car via the internet and it went way better then I thought possible. I got the quote by email and it was honored with no games when I arrived. The dealership was beautiful and the people we friendly and very helpful. And Sue did a very good job closing the deal and walking me through all of the cars operational and technological features. My wife loves it ! More
by Pat D
Employees Worked With
Lisa Gendron, Susan Kiver, Jason Asbury
January 24, 2019
Courteous and Thorough Scott was professional and thorough with the entire ar purchasing process. All the questions we had were answered honestly and quickly. The one poin Scott was professional and thorough with the entire ar purchasing process. All the questions we had were answered honestly and quickly. The one point my wife and I both found incredibly thoughtful was when we got into our new car all the radio stations that were previously set in our old car were transferred to the new car without being asked. Scott is a great salesman and is not one of those that push it on you if it is not really what you want. Great Job Scott More
by DNJBOURASSA
Employees Worked With
Mo Khan, Scott Duguay
January 23, 2019
Wonderful customer service! Bought a car in November worked with Mike Barry to negotiate, left there very happy and excited. He went above abd beyond to ensure I was happy even a Bought a car in November worked with Mike Barry to negotiate, left there very happy and excited. He went above abd beyond to ensure I was happy even after a week of having my HR-V. As the winter approached a light on my dash board popped up and I wasn’t sure what it was. I reached out to him and he immediately reassured me to just swing by the dealership to have service look at it. I had finally was able to get there recently & the service department was wonderful. They took care of the issue & found that my battery was on the way out the door. With the warranty still on my vehicle I was able to get a new battery placed in a decent amount of time. Thank you team Honda for taking great care of me :) More
by TABITHA.DRECKMANN
Employees Worked With
Michael Barry, Nelson Medina, Shawn Pabst, Jason LaCroix
January 23, 2019
Speedy!! Went in for recall work and it was done quickly with no hassle. Highly recommend AutoFair Honda for service work. Start to finish, a great experience. Went in for recall work and it was done quickly with no hassle. Highly recommend AutoFair Honda for service work. Start to finish, a great experience. More
by ThatGuy
Employees Worked With
Brett Petrikas
January 23, 2019
Jordan was amazing! Jordan was a very professional, outstanding salesman. I felt he was very down to earth and made Greg and very comfortable. He also is a great listene Jordan was a very professional, outstanding salesman. I felt he was very down to earth and made Greg and very comfortable. He also is a great listener, and very In tuned to what we both had to say. Honda’ should have Jordan’s in every dealership!!! More
by JAMESYNOT123
Employees Worked With
Shawn Homan, Jordan Reynolds
January 23, 2019
Buying a car is a pain, but these guys make it easy. Buying a car from a dealership for me in general, is akin to a trip to the dentist. however, the people I dealt with were professionals. The only comp Buying a car from a dealership for me in general, is akin to a trip to the dentist. however, the people I dealt with were professionals. The only complaint I have is that its not clear up front that the term "Certified" means 'Add $1000 to the negotiated price of the vehicle.' More
by DANIELSHIEBLER
Employees Worked With
Alex Chistyakov, Jason LaCroix
