AutoFair Honda

Engine failed on New Year's Eve! Can't say enough about Brett Petrikas and the Service Team at AutoFair Honda. My 2010 Accord started misfiring at 6PM on New Year's Eve, and I thought Can't say enough about Brett Petrikas and the Service Team at AutoFair Honda. My 2010 Accord started misfiring at 6PM on New Year's Eve, and I thought I was completely over a barrel... no way was I gonna find an open dealership, let alone one with a service department still in-house and loaners available. Made it the 30 miles to Manchester and couldn't have been more surprised to find a full-staff, all supportive and encouraging, and Brett finding us a loaner immediately, saving our night completely. The staff was informative and open about the diagnostics and the needed work, and Honda National worked with their team to cover some of the costs of repair as well. All the while they kept us in the loop, and were as transparent as possible about the final costs. Honestly couldn't recommend this team enough broadly, but even moreso Brett particularly. What a stand-up guy. Thanks so much!! More

Recall service Randall was very friendly and helpful. He was very clear on what was being done to my car and when I could expect the service to be completed. Randall was very friendly and helpful. He was very clear on what was being done to my car and when I could expect the service to be completed. More

Best place ever I have never had excellent service like this they went above and beyond to make sure that I was happy and have everything that I wanted and needed and I have never had excellent service like this they went above and beyond to make sure that I was happy and have everything that I wanted and needed and did not get upset when I had 1 million questions or wanted to change my mind I spent less than an hour at the dealership and got exactly what I wanted! More

Very easy and calm process Friendly and courteous waiting room was great. However if I did wait for 2 hours unfortunately in the past no matter what time I go it is a 2 hour wa Friendly and courteous waiting room was great. However if I did wait for 2 hours unfortunately in the past no matter what time I go it is a 2 hour wait everything else is ok but what a waste of the day More

Worth the trip up They were very good, very patient , the vehicle was just what I was looking for and the price was right . . they gave me just what I needed on my trad They were very good, very patient , the vehicle was just what I was looking for and the price was right . . they gave me just what I needed on my trade in to make the deal sweet. Worth the trip from Boston More

Great car! Great team! Great price! Honda team was very responsive and detailed in answering all my questions, walking me through the vehicle and getting me through the process as quickl Honda team was very responsive and detailed in answering all my questions, walking me through the vehicle and getting me through the process as quickly as possible. I would definitely recommend this dealership to others! More

Outstanding Experience Great service. I had visited other dealerships prior to coming here and I just felt like a sale over at the other place. Sales Rep Bob Black went ab Great service. I had visited other dealerships prior to coming here and I just felt like a sale over at the other place. Sales Rep Bob Black went above and beyond by sending me a video of the car I was interested before I made the trip to the dealership so I could make sure it had all the features I was interested in. And he has follow-up with me after the sale to make sure I've received all the items I was promised. Great experience here so far!!! More

Bought a new CRV Harrison is friendly and nice guy. Help me to get what I needed.. He Showed and explained all the functions of the vehicle.after I bought. 👍🏼 Harrison is friendly and nice guy. Help me to get what I needed.. He Showed and explained all the functions of the vehicle.after I bought. 👍🏼 More

Great salesmen We have always been a fan of autofair and have dealt with Mike Miller. This time we fear with both Mike and Harrison. Both were great and listened We have always been a fan of autofair and have dealt with Mike Miller. This time we fear with both Mike and Harrison. Both were great and listened to what we wanted. We had problems with the new vehicle mechanically wise and both did what they could to make it right. In the end they came out with a new vehicle and paperwork so that I wasn’t inconvenienced by having to drive back to the dealership. More

Experience at Honda I enjoyed working with Debie Roy. She was very Patient and helpful in this purchase. I thank her for her help. But one of the financial closers Brett I enjoyed working with Debie Roy. She was very Patient and helpful in this purchase. I thank her for her help. But one of the financial closers Brett or Shawn was not so helpful. He decided for me what service plan Honda offers. He never disclosed what other plans they offered. He put me on the most expendive plan. I I was very disappointed in the how he handle the sale. I even told one of the managers there at Honda. More