
AutoFair Honda
Manchester, NH
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Service for my trunk and Alarm My car was handled perfectly and the problem was fixed same day! Liam was friendly and helpful and kept me updated on each step of the process. My car was handled perfectly and the problem was fixed same day! Liam was friendly and helpful and kept me updated on each step of the process. More
Oil, filter and tire rotation Pleased that the wait time was less than estimated. Best practice recommendation: This has been my experience for the last several visits. The ser Pleased that the wait time was less than estimated. Best practice recommendation: This has been my experience for the last several visits. The service adviser and tech. provide me with a list of items/services that my vehicle will be due for in the month's ahead. This allows me to plan and budget for the service and get it done at the recommended time. I am a happier customer for it! Regards, James Rand More
Better everytime Talk with your Service Manager Frank Cisewski and I explained my problem with my CR-V. He was very courteous and assured me things would be taken care Talk with your Service Manager Frank Cisewski and I explained my problem with my CR-V. He was very courteous and assured me things would be taken care of, that is exactly what he did. Frank put me in touch with Brett Petrikas one of your Service Advisors and he listened to what I was hoping to get resolved. Brett took all information and let me know that the CR-V's heating problem would be handled with the utmost urgency, and it was. Later I received a phone call from your Certified Technician D. Reid. He was asking permission to take my car home, to see if he could get my vehicle to act up like it does for my wife and I. This I gave my full approval so he could see what is happening. This proved to be very helpful. The next day he called me again to tell me what he found and that the car should is all set. From your Service Manager Frank to Advisor Brett and then Technician D Reid all were very professional and courteous. Great dealing with such a fine and pleasant Service Department which is what most customers dread. My heart felt thanks to all and you are lucky to have such great people behind your name Sincerely Fred and Carolyn Thomas Sin More
Recall service, Tire rotation, oils and filters John was extremely polite and accommodating. I told him that I needed to pick up my car by 10:30 and it was ready when I arrived. John was extremely polite and accommodating. I told him that I needed to pick up my car by 10:30 and it was ready when I arrived. More
Follow Up New Car Service was done in a timely manner and I was offered a loaner car tomake life easier. Sal our new car salesman was amazing and went above and beyon Service was done in a timely manner and I was offered a loaner car tomake life easier. Sal our new car salesman was amazing and went above and beyond our expectations. More
Smooth and seamless! Too easy and I really appreciated the free oil change along with the recall that needed to be fixed. You guys had my car done within the given time fr Too easy and I really appreciated the free oil change along with the recall that needed to be fixed. You guys had my car done within the given time frame, too. More
Repair- replace head gasket During a routine oil change, an oil leak was detected and diagnosed as a headgasket problem. The service department was very accomodating in scheduli During a routine oil change, an oil leak was detected and diagnosed as a headgasket problem. The service department was very accomodating in scheduling the repair and providing a loaner car. I was kept informed during the repair process. More
Great Experience My husband and I have bought numerous vehicles in the past ten years. Auto Fair Honda was by far one of the best experiences yet. Our salesman, Nick L My husband and I have bought numerous vehicles in the past ten years. Auto Fair Honda was by far one of the best experiences yet. Our salesman, Nick Lussier, went above and beyond!! More
My Recall Work Visit My visit to have the recall service went very well and was handled professionally and personably by the service advisor. The free multi-point inspect My visit to have the recall service went very well and was handled professionally and personably by the service advisor. The free multi-point inspection was also explained very well. More
Loss of power steering Service at this dealer is always awesome. Just this time i got the car with no power steering. But drove back an hour later to have they look at it. Service at this dealer is always awesome. Just this time i got the car with no power steering. But drove back an hour later to have they look at it. Always appreciate the loaner car. But they always make it right. More