AutoFair Honda

They charged me for a tire rotation that wasn’t done. After complaining they did refund the $29.95. My family has bought nine new cars from this dealership since 2008. How can I ever trust them again? I After complaining they did refund the $29.95. My family has bought nine new cars from this dealership since 2008. How can I ever trust them again? I am so disappointed in them. More

Great customer service . Pleasant people .I highly recommend auto fair. Fast service. Every one is very helpful Pleasant people .I highly recommend auto fair. Fast service. Every one is very helpful More

Jake took care of my car and made the process easy and comforting. I have all the best words for Honda comforting. I have all the best words for Honda More

Bought my 2014 Pilot there in 2017 as a certified Honda. I had a good experience and I was treated fairly. Ended up buying a few more cars from them. I wish I could say the same thing about the Pilot now th I had a good experience and I was treated fairly. Ended up buying a few more cars from them. I wish I could say the same thing about the Pilot now that its 2023. The paint on the roof has started to pit and chip from a poor job of clear coating from Honda. Of course Honda takes no responsibility even though many thousands of owners have paint peeling off their cars, some as new as 2 years old. I think I may be done with Honda if they refuse to take care of their customers. This is coming from a person who has owned about 20 Honda's since 1982.There is a FB page dedicated to all the people suffering from paint issues. If you are buying used make sure you take a hard look at the paint job before purchasing. More

When a customer says no to an upsell that should be the end of it. You’ve explained your case don’t push it further and don’t get defensive/upset about it. Went in for a lease buy-out. Sales was perfectly end of it. You’ve explained your case don’t push it further and don’t get defensive/upset about it. Went in for a lease buy-out. Sales was perfectly fine. Waited over 2 hours for the “finance manger” to fill out paperwork. First thing he does is give his long drawn out pitch about a coverage that is not necessary. Explain to him that we don’t want it and he gets incredibly defensive, rude and disrespectful to us. And tries to explain it again as if we didn’t understand it! Us saying should be the end. Also waiting for finance for over 2 hrs on not a busy day is unacceptable. More

The employees are very friendly and helpful. Quick service too! Thank you so much! I will continue to come here! Quick service too! Thank you so much! I will continue to come here! More

Great experience with the salesperson at Auto Fair. No pressure sale!!! Found just what we were looking for! No pressure sale!!! Found just what we were looking for! More

They were awesome for doing an oil change and explained what to expect on my next service. Erica was knowledgable and very informative with the whole process!! Totally awesome, thank you! what to expect on my next service. Erica was knowledgable and very informative with the whole process!! Totally awesome, thank you! More

Katie B. Was my service rep, she was very pleasant and informative. Service was expedient and Katie explained the work that was performed and patiently answer Was my service rep, she was very pleasant and informative. Service was expedient and Katie explained the work that was performed and patiently answered my questions. More

This was my 1st experience and I definitely go back. Emilio and Wendy were amazing Emilio and Wendy were amazing More