AutoFair Honda

Purchase new vehicle Nick was patient and not pushy. Answered all questions. He went above and beyond to help us get the vehicle at a cost we could agree upon. I would rec Nick was patient and not pushy. Answered all questions. He went above and beyond to help us get the vehicle at a cost we could agree upon. I would recommend letting a potential buyer know that only $2,500 can be put onto credit cards and the remainder must be cash or check. Everyone was very accommodating but it did require a second trip to complete my down payment, when I easily could have brought the checkbook had I known. Shaun in finance was also helpful, I would recommend a little less social discussion, but very much appreciated the time to discuss options with my husband. More

Great sales team! Debbie and Derek were great to work with while purchasing a car. Debbie went above and beyond to make sure we found the right car and then understo Debbie and Derek were great to work with while purchasing a car. Debbie went above and beyond to make sure we found the right car and then understood all the equipment that was in that car. Bravo, Debbie! More

Great experience Was a great experience from the start, I came in and Sean helpd me throughout the whole way and got me into my a 2109 Civic! Very satisfied! Was a great experience from the start, I came in and Sean helpd me throughout the whole way and got me into my a 2109 Civic! Very satisfied! More

Wonderful Great customer services, friendly, give to us what we want it,nice, walk us thru the whole process, kind, they went to the point us we requested Great customer services, friendly, give to us what we want it,nice, walk us thru the whole process, kind, they went to the point us we requested More

Service in CRV I brought my CRV in and drop off as I had a Friday AM appointment. I was standing waiting to be checked in with a lot of people standing around talkin I brought my CRV in and drop off as I had a Friday AM appointment. I was standing waiting to be checked in with a lot of people standing around talking to each other. Yes some others were with customers. Liam checked me in and apologize and said he was on his way out, but took the time to check me in. I had been in October and was told need new spark plugs & belt. , which was why I was bring the car in. We settled on replacing spark plugs since belt was good. Bret was going to be my go to person on Friday as Liam was off. Brett called me to tell me I didn’t need spark Plugs or belt as it had been done before, apparently the last technician who serviced didn’t look at my records only the number of miles on car. I ended up having inspection & oil change done sling with alignment. I was not happy that I almost paid for the same service twice when it wasn’t necessary. These items are expensive and the estimated cost was $400. Bret was very good felt he spent time looking at my service records sine I’ve had all work done at Autofair or Grappone when working in Concord. More

Class act Chris the service manager went above and beyond for me. So impressed. Jeff was unbelievable. I will recommend them to everyone buying a car. Derek Ham Chris the service manager went above and beyond for me. So impressed. Jeff was unbelievable. I will recommend them to everyone buying a car. Derek Hammond not so much 👎🏻 More

Good service and knowledgable The team is knowledgeable and friendly. Very courteous, even started the loaner for me as it was a cold day. They were able to understand my terminolo The team is knowledgeable and friendly. Very courteous, even started the loaner for me as it was a cold day. They were able to understand my terminology and explain to me in words I could understand. They offered me additional services to make my vehicle run top notch and made sure to point out the coupons on their website to help offset my costs. More

Leasing a new car The people working here were extremely helpful and knowledgable about the process and product. They answered all of my questions and were pleasant to The people working here were extremely helpful and knowledgable about the process and product. They answered all of my questions and were pleasant to work with. More

Very good communications The Autofair staff answered all my e-mails within a day unlike other dealerships that I dealt with. I was even e-mailed a video within an hour of inqu The Autofair staff answered all my e-mails within a day unlike other dealerships that I dealt with. I was even e-mailed a video within an hour of inquiring about a car that we were interested in and ended up buying. More

easy, fast, pleasant I was in and out of there in about 45 minutes for an oil change and a tire rotation. The shuttle service to he mall was great! Pete Reynolds was very I was in and out of there in about 45 minutes for an oil change and a tire rotation. The shuttle service to he mall was great! Pete Reynolds was very professional and nice. More