AutoFair Ford

Service experience was great and Joseph and very knowledgeable and was able to get everything I asked him to had done done in a timely manner but the technician had to remove my license plate cover knowledgeable and was able to get everything I asked him to had done done in a timely manner but the technician had to remove my license plate cover for state inspection and found on my passenger seat when I was leaving and was mad to find them broken and not reusable More

No stars. ... Bad Dealership. Bad finance team. They will bend you over and take every penny they can and they do it with a smile. Just bought a car there and ... Bad Dealership. Bad finance team. They will bend you over and take every penny they can and they do it with a smile. Just bought a car there and the trade was a negotiating point that they affirmed was only worth so much. I disagreed and we debated over the KBB value and finally settled on a number. They are now (2 days after deal)selling the traded in vehicle for nearly 7k over the value they gave on our deal. Just greedy bad business. I know how it works and understand they need to make money but 7K is just flat out greed. More

Title: Disappointed with Unfair Practices and Deceptive Tactics at Autofair Ford I had an incredibly disappointing experience at Autofair Ford, and I feel it is important to share my grievances regardin Tactics at Autofair Ford I had an incredibly disappointing experience at Autofair Ford, and I feel it is important to share my grievances regarding their unethical business practices. It is disheartening to see a dealership that should prioritize customer satisfaction resort to manipulative tactics and deceptive behavior. On June 28th, I received a car appraisal from the dealership next door, which coincidentally shares the same name as Autofair. The trade appraisal value provided was a respectable $25,330. However, when I visited Autofair Ford on July 2nd, I quickly realized they had a different agenda. To my surprise, they presented me with a monthly payment schedule, conveniently burying an $18,000 trade allowance within the document. This sly maneuver resulted in an astonishing difference of over $7,000 from the initial appraisal. To their dismay, I came prepared and presented them with the paperwork from the neighboring dealership. Suddenly, the value of my trade-in magically increased to $23,000, reducing the difference to $7,400 between my trade and the car was looking at. This sudden change in appraisal value clearly indicated that Autofair Ford was attempting to exploit customers by artificially manipulating trade-in prices. To add insult to injury, less than a week later, I noticed that the very same car I had considered purchasing from their lot had its price reduced by $1,000. Logically, the new price reduction should have lowered the difference to $6,400. I made a fair offer of $6,300 based on thorough research and market analysis, only to have it promptly rejected by Autofair Ford. This rejection, despite the reasonable nature of my offer, further demonstrates their lack of integrity. I would like to express my appreciation to the salesperson, Kem, who provided valuable assistance during my visit, as well as to Caredge for their guidance and market analysis information. Their support played a significant role in uncovering the deceitful practices employed by Autofair Ford. Ultimately, my disappointment goes beyond the monetary aspect; it revolves around the principles of honesty and fairness. As a customer, I expected to be treated with transparency and respect. Regrettably, Autofair Ford failed to meet these basic expectations. I strongly caution prospective car buyers against engaging with Autofair Ford. Their manipulative tactics and willingness to test customers' knowledge indicate a dealership more concerned with taking advantage of unsuspecting individuals than ensuring genuine customer satisfaction. I urge you to explore other alternatives where fairness and transparency are prioritized. Sincerely, Chris More