Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoFair Ford
Manchester, NH
603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 603 reviews
October 19, 2023
Had break problems and this should of been caught before I bought the car....and extended warranty is useless..This cost me 1200 to fix after only 6mths of having car and driving about 3000 miles....This sh I bought the car....and extended warranty is useless..This cost me 1200 to fix after only 6mths of having car and driving about 3000 miles....This should of been caught at the inspection done by you guys More
by suzyque1232002
Employees Worked With
Service dept
October 18, 2023
You must have a license plate reader in the Service Department, because every time I drive in, I am greeted by name. VERY SHARP! All of the repairs needed were explained thoroughly. VERY PROFESSIONA Department, because every time I drive in, I am greeted by name. VERY SHARP! All of the repairs needed were explained thoroughly. VERY PROFESSIONAL! I trust my car (and wallet) with Mike and Jerome et al. GREAT EXPERIENCE! More
by slim-walks.0b
Employees Worked With
What happened to the Service Department?
October 05, 2023
My new truck is awesome. The whole experience was great. This is the second truck I’ve purchased here. See you for another new one in a few years! The whole experience was great. This is the second truck I’ve purchased here. See you for another new one in a few years! More
by Jrfixer
Employees Worked With
Scott Vincent
September 10, 2023
Jerome Bouchard is the best service writer I have encountered in my 64 years of driving. Absolutely the best. He remembers your name from visit to visit. encountered in my 64 years of driving. Absolutely the best. He remembers your name from visit to visit. More
by mdb14311Al
Employees Worked With
JEROME BOUCHARD
September 09, 2023
Auto fair ford has always been able to help get my truck serviced very quickly every time I have had to have work done on it, my service advisor Jason is the best I have been gone for a year traveling since serviced very quickly every time I have had to have work done on it, my service advisor Jason is the best I have been gone for a year traveling since retiring and when he saw me he went out of his way to make sure I was taken care of properly. When ever I’m back in the area I will always have Auto Fair Ford service my truck More
by lonelytrucker101
Employees Worked With
Jason Lesieur
September 08, 2023
Very rude salesman, management did nothing and allowed him to argue with me and I had to call my lawyer and had him speak to the salesman, then his manager who told him to release my vehicle and still did him to argue with me and I had to call my lawyer and had him speak to the salesman, then his manager who told him to release my vehicle and still didn't, then he called his GSM and he spoke to my lawyer and told this salesman to deliver my vehicle and still didn't until my lawyer told him there would be a problem if he didn't and that I paid cash for the truck and they no longer owned the vehicle. He said that I could not attach the Massachusetts plates on the truck on his property and to tow the truck down the street and put the plates on there. My lawyer and I both told him that in Massachusetts you have 7 days to transfer your plates which he did not know and he still didn't allow even after speaking to his bosses. For them to allow this is just wrong. While I was waiting I spoke to someone else who was not happy and had a bad experience with them also. He told me last week that he had a lady from Texas to tow her car down the street to put her plates on. Once I paid for the truck he was told they no longer owned it and I could do whatever I wanted to. I am surprised management let's this happen more than once. I told him that I would tell the truth and tell every platform like carfax, car guru, Facebook etc. I was to receive 2 keys and he only gave me 1 and when I asked for the 2nd one he said they cost 350$. When I arrived to get the vehicle did not address me, shake my hand or say thank you when I left, how rude. I would never buy another vehicle for this dealership again More
by ddsons
Employees Worked With
Scott Vincent
September 01, 2023
Every experience with the service department at autofair Ford has been extremely helpful! More than just helping with my original need, they've assisted in further matters that come to light and allowed for Ford has been extremely helpful! More than just helping with my original need, they've assisted in further matters that come to light and allowed for smooth and successful work on my vehicle in a very reasonable amount of time! Jesse has been my service associate for most of my time at this location, and is always attentive to all my questions and service needs. More
by Daniel L
Employees Worked With
Jesse Haarlander
