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AutoFair Ford
Manchester, NH
603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 603 reviews
July 26, 2010
They are a first rate dealership. If you want a first class job go see Miguel in the service department he will tak care of your every need. I am planning on bringing all of my company vehicles there as class job go see Miguel in the service department he will tak care of your every need. I am planning on bringing all of my company vehicles there as I am so happy with the service they performed. More
by aking32131
Employees Worked With
Miguel
July 13, 2010
lied about final price, sales person said he spoke to my insurance company and that they had insurance binder and i was all set to pick up car. Only to find out that he never did and they did not issue one insurance company and that they had insurance binder and i was all set to pick up car. Only to find out that he never did and they did not issue one since he did not give them the vin. Good thing my insurance called two days later and advised me of the problem, Bottom line if I had an accident I would have not been covered. Sales person never returned my calls about how the radio sinc worked had to go to another dealer to get questions answered.Just found out that the car should have came with two remotos not the one as the sales person told me again another he lied. This is a 2010 car a new car not used. In 34 year of buying vehicles worst dealership and staff. I will never buy there again. Ford should take a long hard look at how is representing their image. More
by jorlando
Employees Worked With
3
July 08, 2010
I am very happy with the purchase of 2010 Fushion. I had been looking at them for a long time. A friend of mine bought one on Friday night; she told me how good the deal was and how well the sales person, M been looking at them for a long time. A friend of mine bought one on Friday night; she told me how good the deal was and how well the sales person, Matt Roy, treated her. I stopped in the next day, looked up Matt and made a deal He showed me a car, on the lot, with the features I was looking for, the 6 cylinder SE. I got a very good number on my trade in and worked out a great financing package. All in all the experience was a very good one, Matt went out of his way to help me set up the sync system and show me all of the features of the car. Gil in finance made the paperwork process go smoothly and quickly; the whole process was quick and easy. More
by Sam Mills
Employees Worked With
Matt Roy, Matt Roy
June 15, 2010
Jim Savage and the service department have always been there for me even in an emergency.They have always gotten me in and fixed my truck in a timely manner.They have even stayed late at night on a Friday there for me even in an emergency.They have always gotten me in and fixed my truck in a timely manner.They have even stayed late at night on a Friday night to fix my truck. Don't know what I would do without them! More
by stephanie71
Employees Worked With
Jim Savage
June 15, 2010
My experience at Autofair Ford was fantastic. They were very willing to work with me. The whole staff is wonderful from the time you walk in. My fusion is great and Georgina answered all of my question. Th very willing to work with me. The whole staff is wonderful from the time you walk in. My fusion is great and Georgina answered all of my question. They also have a great selection of vehicles. I wouldn't go anywhere else. More
by robbin.1104
Employees Worked With
Georgina Young,
June 14, 2010
I have been a customer of AutoFair Ford since moving to NH in 2005. I have always experienced exemplary customer service. Jim Savage has worked tirelessly to ensure my vehicle is always running efficient NH in 2005. I have always experienced exemplary customer service. Jim Savage has worked tirelessly to ensure my vehicle is always running efficiently and safely. The dealership has worked hard to make sure I am a satisfied customer. I have always been treated with the utmost respect and consideration. I would highly recommend this dealership! More
by newer2nh
Employees Worked With
Jim Savage
June 14, 2010
I have been bringing my vehicle to AutoFair for a few years now and have nothing but praise for the service I have been given. I deal with Jim Savage and he has always bent over backwards and even gone years now and have nothing but praise for the service I have been given. I deal with Jim Savage and he has always bent over backwards and even gone above and beyond. Being a woman and having vehicle issues..I need to trust and know that I am not being sold a "bill of goods". Jim has always done his best to work with me and accommodate my needs. Money is tight for everyone and he always looks for discounts, coupons etc. Every little bit helps and I thank Jim and AutoFair for working with me. The piece of mind I have knowing my vehicle is service by trained mechanics and the additional accomodations made by Jim make an unpleasant situation less stressful. Thanks again and keep up the good work! More
by kclee123
Employees Worked With
Jim Savage
June 01, 2010
I wrote an earlier review stating that the price quoted was less than the price given when I arrived to pick up the car. Since then I received two calls from the sales manager who stated, "that is not th was less than the price given when I arrived to pick up the car. Since then I received two calls from the sales manager who stated, "that is not the way we do business." He was very apologetic and offered to help in any way he could. If you intend to buy a car here and have a problem with the transaction, see Larry. More
by SNUTTER
Employees Worked With
Larry, General Sales Manager
May 21, 2010
I came into Auto Fair for service. I reported bad wheel barrens in the rear which was warranty work. I also had two seat belts that did not work, front passenger was jammed and the rear belt would not lock barrens in the rear which was warranty work. I also had two seat belts that did not work, front passenger was jammed and the rear belt would not lock in. I was told that the wheel barren noise was from the tires! They said that the tires would take an inspection sticker but until I replaced them they would be unable to determine the faulty wheel barrens. I have never heard of such a thing!! As for the belts they said the front needs a new mechanism, it possibly does however, I'm not sure how they would know without taking it apart. they said the rear belt was fine "if you hit the brakes @5mph it will lock in". This response is not acceptable. I know you can lock any seat belt without the car even started. I have a car seat and I would never dream of starting the car without my child locked in securely. Anyway, they charged $150.00 and did absolutely nothing to my vehicle!! Iam absolutely 100% disatisfied with their service at Auto Fair Ford. On 6/3/10 I recieved a full refund Per James Davis Director of Service 1 day before this was to post on dealerRater. I have made recommendations for them in the past to friends and family in which they have made sales, unfortunately however Iam through with AutoFair after this experience I feel they only tried to reconscile this matter when they wre notified of this report. Too Little Too Late!! More
by darlsmustang
Employees Worked With
Jim Savage
October 25, 2009
I traded in my nissan xterra for a smaller SUV BIG MISTAKE! The agreement with the trade was to remove my audio equipment from my nissan ( ALPINE AMP AND CROSSOVER COMPONENT SPEAKERS ) They agreed and MISTAKE! The agreement with the trade was to remove my audio equipment from my nissan ( ALPINE AMP AND CROSSOVER COMPONENT SPEAKERS ) They agreed and when I went to pick up my equip was told Charles brought my equip to his home...DID HE THINK HE WAS GOING TO KEEP IT FOR HIMSELF??????? It took me a few days to get MY STUFF BACK. DO NOT GO TO THIS DEALER!!! I WOULDNT EVEN GO BACK FOR MY FREE OIL CHANGE!!!!!!!! More
by soxnh
Employees Worked With
Charles
