AutoFair Ford
Manchester, NH
Filter Reviews by Keyword
By Type
Showing 603 reviews
This is my 5th vehicle from Autofair and always completely satisfied with the purchasing experience. Josh was completely professional and knew the product. He made my buying experience unstressed a completely satisfied with the purchasing experience. Josh was completely professional and knew the product. He made my buying experience unstressed and relaxing. Toni Dibenedett & David Pasternak were the finacing people that worked to make the deal acceptable and again with no pressure. I look forward to continuing my relationship with Autofair as I have for the last 10+ years and ia why I would recommend AutoFair Ford to anyone I know Mark Poisson mpoisson@verizon.net More
I visited the Autofair Dealership a week ago and due to some miscommunication did not have a good initial impression. Immediately after my visit, Lance worked extremely hard at changing that impression. Hi some miscommunication did not have a good initial impression. Immediately after my visit, Lance worked extremely hard at changing that impression. His level of commitment to providing a great customer experience is very rare and very much appreciated. He was able to identify a suitable vehicle to match my needs and arrange for an appointment as soon as the vehicle arrived in the lot. He kept me up to date with the status of their inventory to ensure I was getting what I needed in order to make a decision. I would definitely do business with Lance and Autofair in the future. More
My husband and I needed a relatively inexpensive car, very reliable and within our budget. Doug listened, which we feel is key in such a business, and he zero'd in on a ford focus for us and we loved it very reliable and within our budget. Doug listened, which we feel is key in such a business, and he zero'd in on a ford focus for us and we loved it right away. It's not luxurious, it's just right for us for now. We have been trying to reestablish our credit and so it worked out great that we could Both be on the loan AND the bank that the office got for us after the first one didn't work out, was even $25 less than the original bank loan! Made the experience even sweeter. Lastly I really appreciated the gentle, kind and non-aggressive style of Doug throughout our time in working out the deal. I have had horrible past experiences with dealers, and this was bar none The Best I've had the pleasure of working with! I felt no pressure, and honestly had Doug not been such a person the deal probably wouldn't have gone as it did. Thanks for all you did Doug! We were happy to add to your bonus too! Enjoy as you deserve it! More
Paul was a pleasure to deal with and would recommend him to anyone. He was very knowledgeable and had his boss been more helpful, he probably would have kept our business. Adel not so much... and lost 2 d to anyone. He was very knowledgeable and had his boss been more helpful, he probably would have kept our business. Adel not so much... and lost 2 deals to the Volkswagen across the street as a result. More
We've purchased 9 cars from Autofair - We have always felt respected there. Our salesman Mark Garrett has great followthrough and called us after the sale to check in to be sure we were satisfied. He li felt respected there. Our salesman Mark Garrett has great followthrough and called us after the sale to check in to be sure we were satisfied. He listens to what we want and need. We will be back More
Autofair has a great selection of vehicles and the staff are very friendly and helpful. Scott Waniak knew about the features on the mustang I bought and was able to answer all my questions. I definitely wil are very friendly and helpful. Scott Waniak knew about the features on the mustang I bought and was able to answer all my questions. I definitely will check them out when it is time to trade again. More
I have purchased several vehicles form Autofair Ford. My expereince with Scott Kling was superb. He was very attentive to my individual needs and would highly recommend him as a salesperson to anyone. He expereince with Scott Kling was superb. He was very attentive to my individual needs and would highly recommend him as a salesperson to anyone. He was actually recommended to me by Josh Medugno a co worker. So in fact this is a double bonus review. Thanks More
I thought it was a tremendously great experience. They stuck to the very low advertised price and I got a great deal on a rare used vehicle. Scott Kling was a great advocate for the buyer and worked the stuck to the very low advertised price and I got a great deal on a rare used vehicle. Scott Kling was a great advocate for the buyer and worked the numbers very hard to make the deal fit with my budget and needs. I will definitely be going back to see Scott Kling again. More
Gustavo was an was very helpful. My experience was very good.I have already recommend him.The truck.we bought is awesome. We are very happy that Ford is back.I have owned all foreign cars most my adult li good.I have already recommend him.The truck.we bought is awesome. We are very happy that Ford is back.I have owned all foreign cars most my adult life. It is great to buy American again. Thank Gusy More
Over the past 10 plus years I have purchased many vehicles and serviced at Autofair Ford. Never a complaint. This time I had an unusual concern with my brakes. Autofair did everything they were told vehicles and serviced at Autofair Ford. Never a complaint. This time I had an unusual concern with my brakes. Autofair did everything they were told to do by FMC. When this did not resolve my concern, Tim Jordan went the extra mile, even two, to follow up with other options to resolve my concern. Although a lot of leg work on behalf of the dealership, my problem was resolved. My Service Advisor Jason called the folling week to follow up as well. Nice touch! Many people only take the time to complain. And I too am guilty of this at times. This time I wanted to actually take the time to commend for a job well done. More