AutoFair Ford

My experience at Auto Fair of Manchester was my first successful experience in 'car shopping'. I am a young female, on a tight budget, and I had been to several dealerships over the past year, only to fe successful experience in 'car shopping'. I am a young female, on a tight budget, and I had been to several dealerships over the past year, only to feel intimidated, pushed aside, and not taken seriously. As soon as I started walking around Auto Fair of Manchester, I felt welcomed and in a 'no pressure' environment. Scott Martel was by far the friendliest and most helpful sales associate I've had in all of my car shopping trials. Without him, I probably would have lost hope in finding a car that suits my needs and budget! More

Buying our used SUV was a great experience. But after that was xxxx!! Every time we bring it in to have the oil changed they find something wrong. Even after they fixed the problem less then a month ago. that was xxxx!! Every time we bring it in to have the oil changed they find something wrong. Even after they fixed the problem less then a month ago. Our tires were in the caution range. So we had them ALL replaced with the recommended balancing,four tire alignment and all the bells and whistles that go with that. My wife brings it in today, less then a month later..maybe 1000 miles and they tell her the tie-rod is bad and needs to have an alignment. She also brought in a coupon sent to use thanking use for the purchase of our SUV for $5 off any fluid exchange. They told her that wasn't good for an oil exchange. Last time I checked oil is a fluid. It seems we are being taken advantage of with our vehicle every time we bring it in. More

I haven't bought a new car in eight years, and was nervous about buying a new car, but the staff was very helpful and made me feel very comfortable. I did a lot of research online before I came in and nervous about buying a new car, but the staff was very helpful and made me feel very comfortable. I did a lot of research online before I came in and found the website to be a very useful tool in my search for a new car. I will definitely recommend this dealer and my salesperson to my friends! Thank you. More

Andrew Gosling actually and somehow made shelling out 47K pleasurable (obviously the 2011 F-150 speaks for itself). He has been to date, the best sales person I have dealt with and I have purchased many a ve pleasurable (obviously the 2011 F-150 speaks for itself). He has been to date, the best sales person I have dealt with and I have purchased many a vehicle. Hopefully when making my next vehicle purchase I will have the fortune of repeating the same experience. Andrew was a breath of fresh air in a cuthroat industry, no pressure, no stress, found, picked up and delivered the precise vehicle that I requested. The dealership was also very helpfull in working with me on a two vehicle trade situation, picking up one that was garaged.The large inventory and modern showroom all added to the experience. More

There was some difficulty finding the model with all of the options I wanted. Matt confirmed with another Ford dealer that the vehicle I was looking for was available through that dealership, and unfortun the options I wanted. Matt confirmed with another Ford dealer that the vehicle I was looking for was available through that dealership, and unfortunately, he misled Matt. Both Matt and the sales manager, Lance, went above and beyond to locate another vehicle that matched my wish list and Matt drove several hours away to pick up the car. I am very pleased. More

Andrew was a great salesperson to deal with. He listened to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew to what we wanted in our vehicle, and he understood what whe wanted to pay. As with any new car purchase, the negotiations can be tough - but Andrew never took any of it personally and continued to work with us until we felt comfortable with the numbers. After the sale, Andrew took the time to walk us through all the features of our new vehicle in detail and made sure we were satisfied in every way before we drove off the lot. He's even continued his follow-up, calling us to make sure we were happy with our purchase. More

After working with Scott Kling last year when I bought my wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great wife a new car I returned this year when I needed a new one. He doesn't try to sell you a car he assists you in buying your car. No games just great customer service. I'll refer anyone that asks to see Scott Kling if you're looking for a car More

I cant say enough about AutoFair Ford... I had been to a previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me previous dealer, and my experience there was very unpleasant. I decided to go to AutoFair Ford. The salesperson, was very knowledgeable, and gave me the service I was looking for. He took the time to listen to my questions, and go above and beyond what any salesman has done for me before. I highly recommend this dealer for a great experience. More

Scott Kling was extremely helpful from the very beginning of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed of my vehicle search for a new 2011 Explorer. He was willing to do all of the customer-dealer communication via email right up until paperwork needed signing so that it didn't interrupt my daily work schedule and avoided me having to make multiple trips to the dealership. I had very specific criteria with what I wanted in the vehicle and went out of his way to locate and deliver the exact vehicle over 300 miles away. More