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AutoFair Ford

Manchester, NH

4.2
603 Reviews

1475 South Willow Street

Manchester, NH

03103

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September 27, 2011

My Fiance and I went to autofair in order to find a small SUV we could use for the NH winter coming up. We were looking for a Ford Escape, and knew we could not afford a new one, even with our trade in. So, More

by brendanJP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Mayr, Gus Mayr
Oct 10, 2011 -

AutoFair Ford responded

This is absolutely great to hear. It’s important to be patient and explore every option with every customer. Gus is one of our best at taking care of the customer and we’re very appreciative of your positive feedback. It’s so important to find a vehicle that not only fits your needs and wants, but also fits into your budget. Our job is to spend the extra time to help you find that perfect vehicle, and it seems like Gus did a really great job. Again, thank you so much for the review! Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 27, 2011

I recently purchased a new Ford Fusion from AutoFair Ford. I worked with Matt and he was great! He made car shopping a fun experience. His attentivness and knowledge about purchasing a new vehicle were More

by whitbeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Roy, Matt Roy
Oct 10, 2011 -

AutoFair Ford responded

Thanks for the kind words! We focus on a consultative approach to selling new Fords and our goal is to always be straightforward, knowledgeable, and honest with you. We look forward to servicing you and all your friends and family in the future! Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 26, 2011

Matt Roy was great to deal with. He worked to put together a deal that had a reasonable price for our new purchase as well as the value of our trade. The dealership had a good selection of nice clean More

by belislemac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Roy, Matt Roy
Oct 10, 2011 -

AutoFair Ford responded

We appreciate you taking the time to thank Matt for his hard work. We take pride in our new and used inventory, from the selection to the quality, and we always strive to offer only the most affordable prices. We also always try to help out with trade-in values and offer as much money as possible for them. We’re glad that you had such a good experience. Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 26, 2011

I was very happy to work with Scott Kling on the purchase of my second car. He was great to work with and helped me find exactly what I was looking for. More

by Julia J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kling, Scott Kling
Oct 10, 2011 -

AutoFair Ford responded

Thanks very much for the review! Scott Kling is one of our best salespeople. This is evident by the countless positive reviews he has here on Dealer Rater and he has customers like you to thank for that. Your business is very appreciated and we look forward to working with you in the future! Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 25, 2011

I just need to know if I am suppose to know when to bring my car in or do you tell me? I want to keep the maintenance agreement up. Should I be bringing it in , in November for winter readiness? Denise GEl More

by denise333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sccott, Scott Kling
Oct 10, 2011 -

AutoFair Ford responded

Thanks for the good review! To answer your questions, the vehicle’s information center in the dash will tell you when you need servicing, oil changes, or anything else. It never hurts to prepare your vehicle for winter, whether its snow tires or filling up on windshield washer fluid. You can call our service center at (603)634-0907 if you ever have any more questions or would like more information. Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 25, 2011

As soon as I walked into Autofair, I was met by Matt, who was friendly and knowledgable about exactly what I was asking for. It did not take long for him to find a car that fit my needs, at a price I was com More

by page519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Roy, Ken Rudolph, Matt Roy
Oct 10, 2011 -

AutoFair Ford responded

This review sums up our approach to helping customers purchase vehicles, and we thank you for taking the time to write it. The most important thing is to find you a vehicle that you fall in love with, but that also meets your budget. As far as financing, this is another area where we really specialize, and I’m glad we could do it in a timely and efficient manner. We look forward to seeing you in the future for your next vehicle! Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 24, 2011

First, the price of the Ranger, after the rebates, was great, I got just what I wanted, color, model, options, when I ordered the truck. Second, Gus made the experience easy and I was always informed on More

by Respondent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Mayr, Gus Mayr
Oct 10, 2011 -

AutoFair Ford responded

Our staff focuses on customer satisfaction and we always go the extra mile to ensure that everybody is happy. We’re glad you liked the price of the Ranger. We want to get you the best deal possible and it’s even better that you got your favorite color, model, and options. It’s important that we stay in contact throughout the process, and we’re glad you were so happy with the service provided by Gus and our dealership. Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 23, 2011

very easy! non pressure experience, very pleased with the sales process as Matt Roy guided me through it and made sure there were not any question/concerns unanswered! well done! i will continue to buy from More

by brettr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Roy, Matt Roy
Oct 10, 2011 -

AutoFair Ford responded

Thanks for the raving review! Our goal is to change the way you feel about purchasing a vehicle. Our top priority is always 100% customer satisfaction, and we’re glad you enjoyed our no-pressure approach. It’s important that all your questions are answered, and we’ll pass along the good word to Matt and the rest of the crew here at Autofair Ford. Thanks again! Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 23, 2011

Gus was great to work with, very helpful and professional. He truly went "the extra mile" to be sure my experience was a good one. Sincerely, Ellen M. Roposa More

by EMarieR1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Malzoni
Oct 10, 2011 -

AutoFair Ford responded

Straight and to the point! Thank you so much for the review. This embodies our philosophy here at Autofair Ford. Be helpful, professional, and go the extra mile. We’re glad you felt we accomplished all these things because they are so important to us. We can’t wait to see you in the future. Sincerely, Sean Woodruff Business Development Director Autofair Ford

September 23, 2011

We were impressed with Scott. At the beginning of our search for a better car, we told him our budget that we could not go over. He NEVER tried to take us beyond that budget. This was very important to More

by Helen Andries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Fling, Scott Kling
Oct 10, 2011 -

AutoFair Ford responded

When you’re in our dealership you without a doubt become the most important people here. Our focus is to listen, consult, and give you the options that work best for you. You deserve our undivided attention and it’s great to hear that you got it. Whether you’re buying new or used, you deserve the same excellent treatment and level of service. Thank you so much for your business and for the stellar review, it means so much to us. Sincerely, Sean Woodruff Business Development Director Autofair Ford

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