AutoFair Ford

Talked down to us like we didn't know anything. Tried to tell us to keep paying for a car that didn't run and take out a new loan. When I asked him what to do about my vehicle he told me to donate it to cha tell us to keep paying for a car that didn't run and take out a new loan. When I asked him what to do about my vehicle he told me to donate it to charity as he said it's only worth a dollar to them! And my car was a Ford. I ended up going elsewhere and purchasing a Hyundai & getting $2500 for my old car. More

I can honestly say that Chuck at Autofair Ford was the best salesman I have ever worked with at a dealership. He is genuinely nice and easy to work with. I hope that when I am ready to buy my next vehicle best salesman I have ever worked with at a dealership. He is genuinely nice and easy to work with. I hope that when I am ready to buy my next vehicle I can work with him again. More

Thanks to AutoFair Ford for helping me get the F150 I wanted. The sales team, especially Scott Kling, was a tremendous help and guided me through the whole process. They beat the competition on price, in wanted. The sales team, especially Scott Kling, was a tremendous help and guided me through the whole process. They beat the competition on price, inventory, and delivery. I couldn't have asked for more. I was almost ready to purchase from a competitor until I learned no one could compete with AutoFair. This is my third new vehicle purchase from AutoFair Ford. More

We are very pleased with the new escape. The Salesman was very polite and explained every thing very well. The dealership went out of their way to get the color I wanted. very polite and explained every thing very well. The dealership went out of their way to get the color I wanted. More

I was a customer of State Motors for 20+ years. I knew them and they knew me. We had a great relationship. I had my cars serviced only there and appreciated the service I received. I was very disappointe them and they knew me. We had a great relationship. I had my cars serviced only there and appreciated the service I received. I was very disappointed to learn that the Mercury line had been discontinued and that the only cars being sold at State Motors were to be Lincolns. So, when it came time to buy a new car, I approached AutoFair with mixed feelings as it was like turning my back on State Motors. But when I walked up to the front door of AutoFair and Keith Thibodeau warmly greeted my husband, Burt, and me, I knew this was exactly where I belonged. His gentle, soft spoken demeanor put me right at ease and erased any apprehensions I had about even being there. Yes, Keith is certainly a "keeper"! Keith had a great way of flushing out what I really was looking for as he determined the cars I should be sampling. I was very pleased with the entire process even though it took a relatively short time. I must have been more motivated to buy a Ford than I realized. Do you suppose it was all those great TV ads at work here? Hmm... Gus Mayr was pleasant to work with and not at all "pushy" about closing the deal. He beautifully explained every thing so that our questions were answered and we felt satisfied with the purchase. All of the other people I met, Matt Roy,the Business Manager, and the other sales personnel were very friendly, polite, and respectful. Collectively, they all are viable assets for AutoFair. I believe I am about to start building another satisfying relationship with Ford Motor! More

My wife and I bought a 2012 Ford Edge last week through Mark Garrett. He was a wonderful salesman and was extremely friendly. We felt comfortable and well treated the entire time we were at Ford. We wil Mark Garrett. He was a wonderful salesman and was extremely friendly. We felt comfortable and well treated the entire time we were at Ford. We will definitely recommend this dealer to our friends and family. Everyone we spoke to was professional and friendly. Thanks for a great experience of buying a new car! More

Because everyone was extremely friendly and accomodating, going so far as to match a price from a different dealership to get me to buy the Ford. going so far as to match a price from a different dealership to get me to buy the Ford. More

We had a 2008 Ford F-150 and it was time to get a new one. We had been dealing with four different dealerships including Autofair. We were very honest about our searching many places. Chuck at Autofair w one. We had been dealing with four different dealerships including Autofair. We were very honest about our searching many places. Chuck at Autofair was amazing:) He knew what he was talking about and was very patient with us:) He managed to find the exact, perfect new 2012 Ford F-150 that we were looking for, at the price that we had agreed on! We were very pleased and pleasantly surprised by how great Chuck was! We will definitely spread the word to all of our friends and family about our wonderful experience! Chuck was our salesman, but all of the guys that we dealt with were great! Many thanks to Gus, the manager, Tom the finance guy and Chuck who did so much ground work for us to get what we were looking for! More

I have given the rating I have because I don't think I could have been treated as well anywhere else. We made two trips up to Autofair. First trip was to compare the Ford Explorer to the Edge. Steve Glas could have been treated as well anywhere else. We made two trips up to Autofair. First trip was to compare the Ford Explorer to the Edge. Steve Glassman went through both cars very thourgly and let us drive both. At no time did we feel pressured for a sale. He really explained and answered all our questions. We left from the first visit very pleased. We went back with all intentions to purchase due to Steve and his patients with us. Our neighbor Keith Osowski also works there and we did ask for him. Steve assured us he would be involved in the sale, it just happened to be Keith's day off when we went to test drive. When we did go back Keith was with another customer and once again Steve helped us.We went up with no idea of which car we would drive home in. No way were we influenced and we did appreciate when Steve stepped aside to give us time to discuss it. When Keith was available it was clear it was a team effort by both comsultants.Every aspect was taken care of right down to getting in touch with our insurance company. I was very impressed. Would definitely go back and look forward to bringing my car to Autofair Ford for routine check ups. THANKS GUYS FOR BEING SO PROFESSIONAL. More

I had a great experience at AutoFair Ford. The salesperson, Andrew, was very helpfull, friendy, and answered all of my questions. He reviewed all of the in's and out's of my new Ford Edge capabil salesperson, Andrew, was very helpfull, friendy, and answered all of my questions. He reviewed all of the in's and out's of my new Ford Edge capabilities with expert knowledge. I was very statisfied knowing I knew everything I needed to know when I drove off the lot. Everyone was very nice from the service deparmtent to the managers and would recommend going to AutoFair Ford! More