AutoFair Ford

I contacted this dealer via the Internet to request info on a new car lease/purchase. Lynda, their Internet sales rep connected with me both via email/phone. I made an appt with Lynda to meet with her on a on a new car lease/purchase. Lynda, their Internet sales rep connected with me both via email/phone. I made an appt with Lynda to meet with her on a Monday afternoon. Lynda assured me that I would be meeting her, but that I should ask for Adele, some guy on the sales floor. Upon arrival, I approach the front reception desk and ask the lady to get Adele for me, she looks around blindly for this guy, then after 5 minutes waiting, she finds him and he greets me and asks me and my Fiancee to have a seat at HIS desk, which we did. Then, Adele intros us to Tim Sewall, another salesman. To make a VERY long story short, bottom line is; Tim went out of his way with great efforts to find us a beautiful CPO car that we loved and wanted to buy, but after Tim took my info and the appraiser did his assessment of my pristine used car, the finance guy gave us ABSURD numbers to consider. This dealer works high volume and every person coming into that place is on a mass assembly line at that point. During our visit there, we saw at least 2 other customers getting the SAME treatment by the finance guy as we got. Tim was VERY kind and personable with us, and was going far to get us going home in the car we wanted, but that finance guy put Tim's efforts to vain. We'll NOT go back. Note: They also have another security fenced in lot where they have a bulk of their inventory parked about 1/2 mi from the dealership. Tim, thanks again for all that you tried to accomplish for us. xxxx the finance guy. More

Paul was a wonderful salesman. He was friendly and knowledgeable about the 2013 Ford Flex. He was quick to get the keys and allow us to look through the vehicle. He was able to answer any question t knowledgeable about the 2013 Ford Flex. He was quick to get the keys and allow us to look through the vehicle. He was able to answer any question that we may have had. This is the second time we have leased a vehicle from this dealership and found it to be quick and painless. They also were able to get us into the vehicle at a payment we could afford without having to settle for a model and trim level we did not want. Thank you Paul and Chuck for your hard work. We will definitely send anyone looking to purchase a Ford to you. More

Buying a new Ford Fusion at Auto Fair was and Excellent Experience , Andrew Gosling was very Knowledgeable about the cars and could answer all my Questions I had. He made Buying a new car Excellent Experience , Andrew Gosling was very Knowledgeable about the cars and could answer all my Questions I had. He made Buying a new car exceptionally easy More

I began my search for a truck about a month ago. My first stop was AutoFair Ford, and I met Tim Sewall. I explained to Tim what I was looking for as we began walking the lot. Very quickly Tim was abl first stop was AutoFair Ford, and I met Tim Sewall. I explained to Tim what I was looking for as we began walking the lot. Very quickly Tim was able to understand what type of vehicle was looking for and we were off on a test drive. I left Ford with my eye on a truck but had to do my due diligence and visited a few other dealerships. Two things drew me back, the truck Tim showed me and the service he provided. He was not pushy or overbearing. He allowed me the time and space to determine if this was right for me while providing me with information and details required. It is a fine line but I felt Tim held a steady course. I would recommend this dealership and Tim to anyone looking for a new car or truck! More

I am returning customer. i always had good experience. very courteous staff. yourdeals always seem good. I would definitely recommend to friends and family. thank you very much very courteous staff. yourdeals always seem good. I would definitely recommend to friends and family. thank you very much More

Unlike the other stories here praising Autofair Ford my experience was far different. So much so that I tend to think a lot of these stories are fictitious, or the negatives are deleted. I know my earlier experience was far different. So much so that I tend to think a lot of these stories are fictitious, or the negatives are deleted. I know my earlier review was deleted. So much for unbiased reviews huh? I did not see many happy customers while I was there in fact most people were walking out. My experience was this; I found a car on their website I was interested in. I contacted Autofair Ford and asked them to quote it. They did but they were more than the competition. I told them that and they said fine come in and they would beat the competition. Great! Off I go to AF and then I get stuck with the worst salesman ever. First he can’t find the car, 1 hour later he gives up and then insults me for wasting his time. Next he quotes the car and is not even close to my other offers. What an incompetent sales staff and lying sales team. Hopefully this review makes the cut otherwise I have to start review dealerrater.com . I hope these guys go out of business. More

Thank you so much to Cindy St Jean for the incredible buying experience today. She walked my son through purchasing his first "real" car today. It was honestly the best experience I have ever had with a buying experience today. She walked my son through purchasing his first "real" car today. It was honestly the best experience I have ever had with a car sales person. He is loving his 2012 Ford Fiesta - and it is all because of Cindy. I would recommend anyone who is looking for a new or used car to go to Autofair Ford and visit Cindy. SHE IS THE BEST! More

I just purchased a 2013 Ford Fusion while working with Keith. My experience couldn't have been better. The specific car I wanted wasn't available, in Manchester or anywhere in NE for that matter, and ha Keith. My experience couldn't have been better. The specific car I wanted wasn't available, in Manchester or anywhere in NE for that matter, and had to be ordered. Keith was wonderful and helped me every step of the way. He answered all my questions and kept me updated throughout the process. I just rec'd my car and he had followed up with me to make sure i'm happy with everything, which I am. I also have no doubts that I can call him anytime with questions. He has made this process a painless one and I love my car!! Thanks for everything. I would highly recommend that anyone in need of a car to go and talk to Keith @ AutoFair! More

I went in during the week to buy a vehicle for my partner. The person I was suppose to meet with was busy so they gave me a salesman by the name of Tim Sewall. After sitting with him for five minutes partner. The person I was suppose to meet with was busy so they gave me a salesman by the name of Tim Sewall. After sitting with him for five minutes he knew what we were looking for and took us out for a test drive. After finding out we couldn't afford the payments on the vehicle we were looking at we left and called the next day. Tim went above and beyond any salesman I have ever dealt with and I trade my vehicles in every two years. Tim finally found us a car that was within our price range a new 2013 Ford Fusion we went in looking for a focus or escape and got a fusion. He started with us and within a few days made us the proud owners of a new car within our price range. Not only did he go above and beyond he worked hard to get us a deal that we could work with without breaking the bank. His attitude and desire to make customers happy is a key to a great day of car shopping. Tim is professional and a kind hearted person who tells you up front whats going to work for you. He not only gave us perfect customer service but showed us everything in the vehicle prior to leaving. I would recommend AutoFair and Tim Sewall to anyone looking to purchase or lease a vehicle. More