AutoFair Ford

I went into the dealership looking for a used vehicle and unfortunately felt my first experience wasn't a great one when it came to dealing with the sales manager. I previously wrote an in depth negative rev unfortunately felt my first experience wasn't a great one when it came to dealing with the sales manager. I previously wrote an in depth negative review but am re-writing my review because I was contacted by a representative of the dealership and he apologized and tried to make up for my unpleasant experience. I appreciate the extra effort to contact me and try to make up for my previous unpleasant experience. I definitely feel a little better having been able to work through this issue with the dealership and knowing they know what happened so they can address it. More

Autofair Ford is an awesome place to do business...Extremley friendly, answered all my questions and will go out of there way to make you feel not pressured the whole time your there...Woul business...Extremley friendly, answered all my questions and will go out of there way to make you feel not pressured the whole time your there...Would absolutely go back and purchase again... More

I approached AutoFair Ford on recommendation from a co-worker after dealing with a few other dealerships that seemed only interested in what's easiest and best for them. I had a situation that required co-worker after dealing with a few other dealerships that seemed only interested in what's easiest and best for them. I had a situation that required some finesse and someone to look into my situation and understand it rather than just run a credit report and look at the number. Not only did they accommodate me, they built and designed a better deal than I ever thought I could get. I approached the dealership online and Julie helped get the ball rolling.. She had everything waiting for me then Todd Heasley my sales consultant spent time with me (it was late evening and 21 degrees out).. He didn't rush me a bit, gave me the facts and let me decide. After which Tom Adams in Finance worked his magic. This was an outstanding experience!! I've lived all over the world and bought cars in almost every place and this was by far the best experience I had, and I'm back in a FORD!! More

Dennis Matteau let me sit for 31/2 hours until I finally went out to check. He was busy with a technician telling him he would not do a repair for the hours allowed. He initially told me that my car was out went out to check. He was busy with a technician telling him he would not do a repair for the hours allowed. He initially told me that my car was out on a test drive and then he changed his story and said it was in the garage. He then got on the phone and ignored me. Finally the manager Jeff Scarinza approched me ( after 20 minutes more) and asked if I had been helped. I advised no. He checked on the car as I told him I couldn't wait any longer indefinitly. He brought the car out and said they cleared the codes. The car set the same codes before I left their driveway. Its clear to me that the car wasn't looked at until they cleared the codes and they just let me sit there for hours. When Dennis called after I left to appologize I advised that they had the car twice already over the last 5 days and the problem wasn't fixed. And bringing it again for a third shot seemed stupid to me as I am finished being abused as a customer. I also sugested his poor handling of the service from start to finish was horrible and perhaps he's in the wrong line of work. He could not recomend any other Ford garages in the area that may do a better job. Rest assured I will find one. More

first went there back in Aug, bought a Used 2007 Hyundai accent, was great, they really helped me get what was needed, so Now I went back to buy my New 2014 Ford Fiesta SE, worked greatly with me, helped me accent, was great, they really helped me get what was needed, so Now I went back to buy my New 2014 Ford Fiesta SE, worked greatly with me, helped me in every detail, worked with me, I can't express how happy I am all and all, great car as well, More

This is my second purchase from AutoFair Ford. In both cases they were very pleasant to work with and were willing to do whatever it took to make the deal and have a customer leave the dealership satisfie cases they were very pleasant to work with and were willing to do whatever it took to make the deal and have a customer leave the dealership satisfied with their purchase and with their salesperson. I was also impressed with their service department when I returned to have a remote starter installed. They told me it would take two hours but they put some extra people on the project and it only took 1 hour to do the work. They work very hard to insure they have happy customers. More

Mike England was very pleasant to work with at Auto Fair. We described our likes and dislikes and led us to the perfect car. Our new red Ford Escape was the only car we needed to try out to know he had lea We described our likes and dislikes and led us to the perfect car. Our new red Ford Escape was the only car we needed to try out to know he had lead us to the perfect car. He was able to answer all our questions and described all the extras we were getting with our new car. More

Auto Fair has an excellent selection of used cars. Animesh was awesome and made the task of buying a used car a lot more enjoyable with his great attitude and sense of humor. I got a fair trade in for Animesh was awesome and made the task of buying a used car a lot more enjoyable with his great attitude and sense of humor. I got a fair trade in for my car and a good price on the vehicle I purchased. My overall experience at Auto Fair was great. Thank You!! More

Phil was the best salesman I have ever worked with. He was very easy to work with and he listened to what I wanted. He also worked with me to get a payment that fit my budget. was very easy to work with and he listened to what I wanted. He also worked with me to get a payment that fit my budget. More