AutoFair Ford

Easy to make appointments, service manager is great, service is great and checkout is is great. All with a smile. service is great and checkout is is great. All with a smile. More

Love the truck. Although I was shocked at end of signing for the truck that they do not include registration/tax title in the sale if out of state. I have purchased Although I was shocked at end of signing for the truck that they do not include registration/tax title in the sale if out of state. I have purchased vehicles from Newport and Lebanon NH with no issues switching registration through dealership. Had them include the price of registration in the loan thinking the dealership would take care of it, i Received all the paperwork in the mail needed to register my truck at the dmv, which is 40 minutes away and requires me to take a day off from work to go to the dmv. I have never had this issue before and is strange that all the paperwork be sent to me and not the dmv. This dealership is 1hr 45 minute drive for me, have had to make a separate trip to finalize the deal. I let the dealership know when I would be there to sign paperwork, ended up waiting for an hour in the lobby. My wife and I ended up booking a hotel room nearby to finish the deal. The truck the day after purchase was making a loud squealing noise so service looked into it right away. So I left the truck at service and was told there was a shuttle that would drop me off at the mall. The shuttle never showed after waiting 40 minutes, a tech was nice enough to drop me off and pick me up. Found a worn drive belt and fixed that right away, as well as refilled the air in my tires, as the sensor was saying low air. I have had the truck for about a week and the sensor is saying my right front tire is low again, seeing as it is a far drive I will have to bring it to my local garage to see if there is a small hole in the tire. My salesman Jordan J. was great as well as the sales manager who helped move figures around ! My experience was honestly the strangest and not something I would want to go through again. More

Shannon, my service advisor, At AutoFair Manchester NH, is the epitome of a Customer Service Specialist. She takes care of all the customers needs and keeps in contact with the customer on the status of th is the epitome of a Customer Service Specialist. She takes care of all the customers needs and keeps in contact with the customer on the status of the service work being done. Recently I had a transmission fail in Ocala Florida that was still under warranty. That dealer wanted to bill me for over $10,000 I promptly contacted Shannon and had my vehicle shipped to AutoFair Ford. Shannon kept in touch with me every step of the way. The service department and most of all Shannon has earned AutoFair all of my future business More

Tried another dealership that would not agree to my terms. AutoFair agreed to all of my terms and it was a pleasant experience. This is my second vehicle that I have purchased from this dealership. terms. AutoFair agreed to all of my terms and it was a pleasant experience. This is my second vehicle that I have purchased from this dealership. More

Jay always takes good care of me. Proud to service my vehicle here and always will be Proud to service my vehicle here and always will be More

This dealers is very good I like to buy cars in the personal is o personal is o More

Great service employees and friendly staff I will always buy from auto fair ford they have the best service buy from auto fair ford they have the best service More

This is a great dealership. Joe does a nice job keeping me informed, and provides great customer service. Joe does a nice job keeping me informed, and provides great customer service. More

fast service with communication throughout the whole process by phone. they even picked me uo to retreive vehicle process by phone. they even picked me uo to retreive vehicle More

AutoFair Ford in Manchester was absolutely wonderful. I never felt pressured, they were extremely helpful and accommodating. Gaius was my sales rep and went out of his way to find me exactly what I was I never felt pressured, they were extremely helpful and accommodating. Gaius was my sales rep and went out of his way to find me exactly what I was looking for. Tim, the floor manager, worked with me to get me what I wanted without making me feel like I was being unreasonable . The business portion of the deal was completed by Drew (I don’t have his card but I believe that was his name). Drew never pressured me into buying more than what I needed or wanted. He was honest and spent as much time as needed with me to complete the transaction effortlessly. I purchased a Ford F 150 Lariat Truck. I couldn’t be happier with the vehicle and I recommend this dealership to anyone. Thank You 😊 More