AutoFair Ford
Manchester, NH
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My wife and I were in to test drive a couple of cars on Saturday April 5, we were approached by a salesman. Exchanged names and so forth after discussing what we were looking for and that we were in beginn Saturday April 5, we were approached by a salesman. Exchanged names and so forth after discussing what we were looking for and that we were in beginning stages of looking for a car the salesman could not have been more displeased. He showed no interest in trying to sell us a car more like he just wanted us to leave so he could be with next customer. Any of the information on the vehicle I got was after I asked questions, I think he should have been trying to influence me to buy a vehicle from Ford. When we went on test drive and I had to turn around to ask a question he was playing on his I phone, quite rude I must say. I am pretty sure that if I do decide Ina Ford vehicle I will purchase it else where. Just because I was not buying a car that day does not mean I won't come back. More
We had a great buying experience! We arrived with unclear intentions and walked away with peace of mind, plus a great salesman. This is our second vehicle purchase from Autofair Ford, our first was a used SU intentions and walked away with peace of mind, plus a great salesman. This is our second vehicle purchase from Autofair Ford, our first was a used SUV, this time we bought a brand new Ford F-150. We are very happy with our whole adventure of buying this new truck and we love having the dependability of a new vehicle. The whole sales team was fantastic and extremely friendly, when we returned the next day we were remembered by people that didn't even handle our transaction! Great people. More
I went there to buy my first car and it was easy and fast got in and out in about 2 and a half hours and I got the exact car I wanted! Awesome service and real friendly! got in and out in about 2 and a half hours and I got the exact car I wanted! Awesome service and real friendly! More
Fred was very welcoming and knew how to make us feel comfortable. He took the time to listen to us and find out what we were looking for. He didn't try to sell us any more than what we wanted and was ve comfortable. He took the time to listen to us and find out what we were looking for. He didn't try to sell us any more than what we wanted and was very patient with our decision making. He did a great job of explaining the details of each vehicle we looked at. He answered all our questions. He was very professional and accomodating. Adel and Shawn were also very helpful and professional. Everyone helped make our car buying experience a pleasant one. Don & Claudette Martel More
I had a great first time car buying experience all thanks I had a great first time car buying experience all thanks to Wade. I wound up getting the 2014 Ford Focus ST and I love it. Wade was very informative I had a great first time car buying experience all thanks to Wade. I wound up getting the 2014 Ford Focus ST and I love it. Wade was very informative explaining all the features and got me in and out in just a few hours with my new car, he even called several times afterwards making sure everything was fine with the car. I highly recommend Autofair Ford. More
I was looking online for a very specific vehicle and located it at Autofare. Having never been to the dealership, I looked at customer reviews of the salesmen and picked Fred based on what I read. I gav located it at Autofare. Having never been to the dealership, I looked at customer reviews of the salesmen and picked Fred based on what I read. I gave him a call and let him know my wife and I would be down by 6pm. Fred was waiting at the front door and greeted us by name. We looked at the vehicle and found it was missing the third-row seat which I believed it would have. Fred and his manager asked we give them a day to locate exactly what we wanted. The next morning, I got a call from Fred stating they have what we wanted. We returned to the dealership with the vehicle being ready to test drive- dealer plate on it and set to go. We ended up buying the vehicle and planed to use financing I was per-approved for without gong through Autofare. We had a good rate but Steve Glassman found us a better financing deal and we re-wrote the deal under the terms Steve obtained. He didn't have to do that since we were already approved but he did- for our benefit. Other than the sea of salesmen waiting at the front door, the overall experience at Autofare was exceptional. Friendly, helpful, no pressure, good communication, and a fair price on the vehicle we wanted. I highly recommend Fred; and thank Steve for the extra effort in getting us a better financing deal than what we walked in with. More
Last month my husband and I went to Autofair to purchase a new car for myself. Keith Thibedeau was our sales agent. Having been born and raised in the business I know what I want and what I am talking abo a new car for myself. Keith Thibedeau was our sales agent. Having been born and raised in the business I know what I want and what I am talking about. Sometimes this can be good or bad. I have to say what a wonderful experience we had at Autofair and with Keith. He is extremly knowledgeable and helpful even after the fact. We left that night with a 2011 Ford Edge that both my husband and I love. This is our second experience with Autofair and we will definatly be returning with the time arrives and buy from Keith. Infact we have family moving here this summer and they will need vehicles. We will be sending them to Autofair and Keith. Sincerly Jenni Hartwell More
Keith Thibedeau at Auto Fair Ford helped me find exactly the truck I needed-for my daughter her friends and all of their field hockey equipment! Thank you so much for a great truck buying experience! Mary the truck I needed-for my daughter her friends and all of their field hockey equipment! Thank you so much for a great truck buying experience! Mary M. More
Walked into autofair one night after checking out another ford dealership. I let Fred know what I was looking for in a deal and he and Austin worked with me to get the numbers to work perfectly for what I w ford dealership. I let Fred know what I was looking for in a deal and he and Austin worked with me to get the numbers to work perfectly for what I was looking for. The whole experience was seamless. I plan on recommending this dealership to all friends, family and co-workers! Great job and thank you again! More
Never coming back here again. Horrible service. Even the repair department lacks good service they tried to have me replace a part on my car that needed no replacing at all repair department lacks good service they tried to have me replace a part on my car that needed no replacing at all More