AutoFair Ford

Problem with clutch I brought in my Ford Focus Titanium for problems with the clutch. I would drive normally and without warning the car would have issues changing gears I brought in my Ford Focus Titanium for problems with the clutch. I would drive normally and without warning the car would have issues changing gears and the CEL would illuminate. When I pull over and restart the car, the problem would resolve and the CEL would remain illuminated for about 80 miles. The car had already had the clutch replaced for this issue under 2 months ago, and it started the problem again within a week. At that time, the cables were checked and it was fine after for about a month, when it happened 2 times this week so that prompted this service visit. I worked with Dennis and I have had a second clutch replacement. Overall my experience was good and they turned around the car in under 7 hours. Hopefully, this will resolve the issue and I can continue to go to Autofair Ford for just routine maintenance. More

Amazing I felt I received amazing service by Fred. My main mission was to go in to lower my payment and he was extremely helpful in showing me all various typ I felt I received amazing service by Fred. My main mission was to go in to lower my payment and he was extremely helpful in showing me all various types of cars based on my goal. In a couple years, I plan on going back to see Fred and Adele to buy an AWD car once I am financially ready to put more money down and I would absolutely go back to see these guys. Amazing people who take "you" into consideration and care about seeing their customers satisfied. Shawn is also a great guy who was extremely helpful through the process. I would highly recommend these guys. Thank you for making my car experience a success. More

Great Experience at Autofair Ford I have been to many car dealerships and most of them are the same, when I walked into Autofair Ford i was welcomed with a positive atmosphere. Fred w I have been to many car dealerships and most of them are the same, when I walked into Autofair Ford i was welcomed with a positive atmosphere. Fred was an outstanding guy, he answered all my questions, showed me all options on the vehicles and was very patient and understanding. What I really liked the most out of Fred was how I was not being pressured into buying my vehicle, he generates a very friendly environment and he knows about every truck unlike other dealers I have dealt with. Overall this was a very positive experience and I will recommend others to go to him first. More

Great selection of vehicles. Autofair Ford had the best selection of new Explorers to choose from. My husband & I knew what we were going to buy, we just had find one. Fred was ve Autofair Ford had the best selection of new Explorers to choose from. My husband & I knew what we were going to buy, we just had find one. Fred was very helpful in helping us get just what we wanted. He was very knowledgeable about the features and how they worked. He was very thorough about what services were available to us if we had questions on how anything worked. All in all we were pretty happy with our experience with Fred & Autofair Ford. More

I love my Ford Escape! Judy Rocks! Buying a new vehicle is usually an extremely stressful experience for me. Judith Routhier made it low key and extremely easy to get exactly what I wan Buying a new vehicle is usually an extremely stressful experience for me. Judith Routhier made it low key and extremely easy to get exactly what I wanted! My new ride is Fabulous! Tony and Drew complemented Judy's talents perfectly and they all got the job done! I will definitely go back to Judy at AutoFair Ford when my daughter is ready to purchase a new car. More

Down to earth Lets just say I wasn't planning on trading in my car yesterday , I thought it was impossible to do so. But Fred showed me some cars, and I ended up fi Lets just say I wasn't planning on trading in my car yesterday , I thought it was impossible to do so. But Fred showed me some cars, and I ended up finding the perfect one that I couldn't leave without. I was approved and still at the monthly price that was affordable for me. He was very down to earth and an all around easy person to get along with. He didn't seem fake in anyway as a lot of salesmen do. I'm very happy with my decision and if you go to Auto Fair Ford see Fred! :) More

Fabulous experience! Excellent customer service! Fred Ranney was my sales rep and he kept me informed every step of the way. Explained all features of the vehicle, all s Excellent customer service! Fred Ranney was my sales rep and he kept me informed every step of the way. Explained all features of the vehicle, all steps in the financing process, set up appointments, prepped car, and followed up with me the next day to see if I had any questions. Very personable guy and made me feel comfortable throughout the process. Even has a stash of chocolate hidden away in case you need it. :) Fred let me know there were Sync training classes available every Tuesday to help go over programming but if I wasn't able to make a class and had questions, to call him and he would walk me through. Tom in Finance made the process very quick and easy. Holly in Customer Service was wonderful about confirming appointments and following up to see if I had any questions. Great team of people! Very impressed with AutoFair Ford overall and highly recommend them to anyone looking for a good deal and great service. Thank you all so much! More

He made my experience very easy and comfortable Going to buy a new car can be a stressful endeavor sometimes. It's a big decision that you are going to have to live with for a decent amount of time Going to buy a new car can be a stressful endeavor sometimes. It's a big decision that you are going to have to live with for a decent amount of time and you never know if you are being misled by a salesman that just wants his commission. Fred Ranney made the experience much less stressful and easy to deal with. He helped with financing, showed me my options and was knowledgeable. I wasn't sure I was getting a car that day, but Fred made the experience so smooth and easy, I left with a great car at a great deal. Thanks Fred! When it came to financing, Steve Glassman continued this streak by getting the finance company to lower my payments and almost made signing 100 pieces of paper enjoyable with his conversation and humor. Thanks guys. I definitely recommend these guys if your looking for a car. More