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AutoFair Ford
Manchester, NH
603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 17, 2015
Great Dealership to work with!! Experience shopping at AutoFair far exceeded any expectations we had going into purchasing a new vehicle. Everyone was so friendly and was able to wor Experience shopping at AutoFair far exceeded any expectations we had going into purchasing a new vehicle. Everyone was so friendly and was able to work with my wife and I in purchasing our new truck. More
by JamesDrews13
Employees Worked With
Adel Mohammed, Tom Adams
March 09, 2015
hard working salesman work so hard to get me into the truck that i wanted. even helped me move my stuff from my car into the truck which was a hard thing to do in the midd work so hard to get me into the truck that i wanted. even helped me move my stuff from my car into the truck which was a hard thing to do in the middle of what seemed like a blizzard. thanks again Fred Ranney for all that you did. More
by douglas.fielden
February 24, 2015
Mr. Heasley Very knowledgeable and customer friendly helped make my decision clear as day. Mr. Heasley helped me decide on my new Ford explorer. He knew any and Very knowledgeable and customer friendly helped make my decision clear as day. Mr. Heasley helped me decide on my new Ford explorer. He knew any and every question I haf. Grade A customer service. More
by folz3o
February 16, 2015
Great customer service! Worked with Mr. Todd Heasley during the purchase of my Ford Escape. He is very knowledgeable and took the time to answer all my questions, and more im Worked with Mr. Todd Heasley during the purchase of my Ford Escape. He is very knowledgeable and took the time to answer all my questions, and more importantly my wife's questions. My wife loves all the features of this car, especially the built in GPS and the seat warmers. She swears she will drive it till it cant be driven anymore. We ended up with a good price i can live with, and with having the high level service package i know we will be safe and sound out on the road. Thank you Mr. Heasley for a great experience! More
by Scott
February 12, 2015
Autofair Managers lie then back out of the deal Long story short went to Autofair Ford to lease 2 cars. Worked Dave Payer he was great and worked hard but at the end of the day they were way too hig Long story short went to Autofair Ford to lease 2 cars. Worked Dave Payer he was great and worked hard but at the end of the day they were way too high in price and we told hime that we might be back. Then the first manager comes over and proceeds to tell us that the cars are worth that price. I said not to me they are not. He left then another manager came over and lowered the price so we thanked him and said that my wife and I would have to talk about it and left. We were not half way across the parking lot and they came chasing after us. They lowered the price to very close to what we wanted to pay. We called on our way home and told them we would take it and made arrangements to sign the papers. Showed up at the dealer and turned in our traded the salesman showed us all the features of our new cars while we waited for finance. We went into the finance office and started signing papers then noticed that the lease miles were lowered to 1-0K and the term was 24 months instead of 36. He went and got the 3rd manager and he told us that is the deal we accepted and we have to take it. I pulled the papers out of the folder and showed him the deal. He said that didn’t matter and he would be losing money if he did that deal; I asked to speak to the manager that made the deal but he was on vacation. The manager told us he would talk to the General Manager in the morning and we would get a phone call. Guess what no phone call. I have called and they are in a meeting. The attitude of manager number 3 was condescending and he was acting like the mafia! They wasted our time, one manager lies and the other covers up for him. AUTOFAIR LIED to us and the management there lie and cover for each other,. He actually said well you are not supposed to have this paper what is in the computer matters. DO NOT DO BUSINESS WITH AUTOFAIR!!!!!! The only recourse I have is to tell everyone I know what they did and how we were treated. I have documented this everywhere I can and will post on internet sites that rate businesses and hope people listen to the warnings. If it wasn’t going to be in the single digits this weekend I would picket in front of their company!!! More
by Customer
Employees Worked With
Dave Payer, Tony Dibenedetto
February 08, 2015
Friendly and Warm Welcome Rapid attention to detail even in the unbelievable frigid temps outside. I will be back because of this salesman and his ability to coach me. Rapid attention to detail even in the unbelievable frigid temps outside. I will be back because of this salesman and his ability to coach me. More
by tigerman
Employees Worked With
Animesh Singh
February 03, 2015
fred is amazing Hes the best. very fast service very nice respectful friendly and he have a lot a patience lol believe me.. he do the best for me... for 4 hours i gav Hes the best. very fast service very nice respectful friendly and he have a lot a patience lol believe me.. he do the best for me... for 4 hours i gave him hard time but at the end i drove out a nice car nice price nice % thank you fred i recommend fred for any customer services really he is the BEST OF THE BESTgood job fred..continue with that spirit you go boy More
by glenda
February 01, 2015
Best younger salesman Purchased a 2012 chevy Malibu from the youngest but most personable salesman at any car dealership I've ever dealt with. It was stress free and he too Purchased a 2012 chevy Malibu from the youngest but most personable salesman at any car dealership I've ever dealt with. It was stress free and he took care of it all. Definitely would buy here again More
by Nancymarsh
January 28, 2015
Great Experience Fred Ranney providing me with outstanding service. Walking into AutoFair Ford, my heart was set on buying a Jeep Grand Cherokee. While test driving, h Fred Ranney providing me with outstanding service. Walking into AutoFair Ford, my heart was set on buying a Jeep Grand Cherokee. While test driving, he explained everything I needed to know about the vehicle. I never once felt pressured into buying my new car. Fred made my car buying experience drama free and stress free. I believe I got the best deal I could have ever gotten. I would have never gotten this deal of a lifetime with any other salesman. I am extremely satisfied with my 2012 Jeep Grand Cherokee Laredo! I highly recommend anyone looking for a new or used vehicle to visit AutoFair Ford and ask for FRED. More
by trina1992
January 19, 2015
awful Every time I come here it takes a ridiculous amount of time for things to be done and they do not update you what's going on. I went to get my car ins Every time I come here it takes a ridiculous amount of time for things to be done and they do not update you what's going on. I went to get my car inspected and it failed they wanted to charge me almost $400 for the work which ended up only costing $140 at another garage. Then I go back to get it inspected and have been sitting here for two hours for a 15 minute job. I would NEVER reccomend this place to anyone. More
by samxxo3
Employees Worked With
Eric
