AutoFair Ford
Manchester, NH
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Unethical I thought that I had a decent experience here until I left. I asked to look at used vehicles and instead was swayed to look at new with the idea of 0 I thought that I had a decent experience here until I left. I asked to look at used vehicles and instead was swayed to look at new with the idea of 0 percent financing. I was given a quote for my car 6000 dollars less than I was given at a different dealership and told I was getting a great deal withOUT 0 percent interest like I was told without even running my credit. The "incentives" were "great" but like I said not what I had asked to see. They hid the real amount being financed and gave only the monthly payment. They also tried to high pressure sell me on a vehicle. Would not recommend at all. More
Shady service department Where to start, well they don't always put the right oil in your car, oil filters aren't always changed. The used car department sells cars with bad t Where to start, well they don't always put the right oil in your car, oil filters aren't always changed. The used car department sells cars with bad tires, rotors, body damage and more. The times you get for labor will vary from time to time. They'll tell you it's costs 40$ to patch a tire just because you have a free oil change coupon, normally that tire patch is 19.99. Everyone constantly talks about what you look like, what your car looks like and if you come in with a coupon your a automatic xxxxxxx. I could write this for days, avoid this dealership. More
Seriously i'm seeing way too many positive reviews and starting to wonder how rigged they are, first, forget dealer incentives, they will find ways of burying t i'm seeing way too many positive reviews and starting to wonder how rigged they are, first, forget dealer incentives, they will find ways of burying them, forget about sale prices or internet pricing, they will bury it too, forget so called Best Trade in deals, what you will get is offered less the trade in price, so that said, GOOD NEWS, if your desperate, don't care paying over list and really have your back to the wall, they will help you, ( screw you in the process but hey ) forget about any chance of working a deal, their usual price is over list, deal with it, so that said, it was finally time to say goodbye to autofair ford, More
Disapointing service I brought my car in for an oil change. There were several recalls that needed to be addressed (latches on all 4 doors and automatic steering which re I brought my car in for an oil change. There were several recalls that needed to be addressed (latches on all 4 doors and automatic steering which required tearing up the dashboard). I got it back and the AC on the drivers side didn't work and the drivers side door wasn't closing. They took the car back to look at it. I just got a call where they accused me of having other work done on the door which is why the latch install wasn't 100% and the AC was an "existing issue" that would cost $250. Neither of these were problems before I brought it in. They are fixing the door, but not without shaming me. It is unfortunate that I have to defend myself and pay extra for things that came up after they "repaired" the recalls. Drivers shouldn't have to choose between safety of bringing in the car for recalls or dealing with new problems their service people are creating. I have never taken my car anywhere else but Autofair, but perhaps it is time I look elsewhere. More
Excellent dealership This dealership was excellent Ronald Jeudy was our salesman and he did everything from finding the right car for us to answering all our questions ! This dealership was excellent Ronald Jeudy was our salesman and he did everything from finding the right car for us to answering all our questions !! I would recommend him to anyone !! The finance department was excellent to deal with and so was the warrantee person I dealt with ,you have a great dealership and should be proud !!! More
Good experience My husband and I had a good experience at Autofair Ford. Our salesman was friendly and worked with us to get to a 'happy' place. I was disappointed on My husband and I had a good experience at Autofair Ford. Our salesman was friendly and worked with us to get to a 'happy' place. I was disappointed on the trade in offer for my Subaru but it all worked out. We had a time limit we could spend at the dealership and everyone worked really hard to get us out on time. We pointed out some scratches on the vehicle we were looking to purchase and they worked a new paint job on the affected areas into the deal. Good experience overall. More
Great Experience!!! Great Price, Friendly people and a quick painless process. I will definitely recommend Auto fair to Family and other folks!!!They get an A+ in my boo Great Price, Friendly people and a quick painless process. I will definitely recommend Auto fair to Family and other folks!!!They get an A+ in my book. More
Great Experience I had excellent customer service and great pricing !! I would highly recommend the Ford Team in Manchester NH as the dealership to go to.. I am very I had excellent customer service and great pricing !! I would highly recommend the Ford Team in Manchester NH as the dealership to go to.. I am very happy with my new car. My salesman, Cleveland, was knowledgeable about the product and worked hard to make it work ! You won't be disappointed... More
Extreme Satisfaction My sales person made my buying experience streamline. Tim was extremely knowledgable and very helpful with my decision to purchase the Fusion. Tim mad My sales person made my buying experience streamline. Tim was extremely knowledgable and very helpful with my decision to purchase the Fusion. Tim made sure I understood this vehicle bumper to bumper. This is my very first purchase with Auto Fair. More
Great experience. Very patient sales staff Great people to work with. I am a hard person to please. The decision was difficult but working with these experienced sales staff made it easier to m Great people to work with. I am a hard person to please. The decision was difficult but working with these experienced sales staff made it easier to make the right choice. I love my new truck. More