AutoFair Ford
Manchester, NH
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If you love the traditional back and forth haggle, high pressure sales tactics with sales associated that don't know the product, then Autofair Ford is your dealership. You all know the one. Where the head pressure sales tactics with sales associated that don't know the product, then Autofair Ford is your dealership. You all know the one. Where the head coach comes in to close the deal. I've never had more buyer remorse then I have today buying from them. Zero consideration for your time. 100% pressure to make the deal. Very very annoying and frustrating. More
I had a terrible experience with the managers and finance department. I came from ct up to nh to buy a truck because I heard good things about the dealer. It was good until they changed my finance rate afte department. I came from ct up to nh to buy a truck because I heard good things about the dealer. It was good until they changed my finance rate after our agreement was already made. For those that don’t know dealers make money off of the financing. I let that go and moved on to buying an extended warranty and maintenance plan through auto fair with Mahir the finance manager and went on my way now a year later I brought my truck in for maintenance to use the plan they sold me and was told by the dealer I use in ct that the plan is basically useless on a diesel truck because it will only cover $110 on a$300 oil change not full coverage like I was told. So giving auto fair a chance to explain if that was true or not, I called multiple times only to get either them telling me they have to look into it and never call back or sent to voicemail and not calling back. Obviously that gives me my answer on who lied. Them knowing I’m from ct makes it easy for them to play games that I wouldn’t have expected from these guys . Totally unprofessional way for managers to treat a customer. That being said, if you do buy from auto fair DO NOT buy any extended warranty or maintenance plans More
While I was frustrated about being without my car for 3 weeks while a recall was being taken care of. It was very frustrating not having a car the whole time. My service advisor Nick E was amazing. He stay weeks while a recall was being taken care of. It was very frustrating not having a car the whole time. My service advisor Nick E was amazing. He stayed on top of the progress of my vehicle and worked hard to get me into a rental. He kept me updated on everything no matter how minor. I can’t say enough good things about his job performance. More
I dealt with Dave Kelley at AutoFair Ford in Manchester NH. I especially liked the fact that Dave wasn’t trying to “sell” me anything. He just wanted me to get exactly what I wanted. The rest of the dealer NH. I especially liked the fact that Dave wasn’t trying to “sell” me anything. He just wanted me to get exactly what I wanted. The rest of the dealership was as easy to deal with and very helpful. I highly recommend doing business with them. More
AutoFair Ford's service department was exceptional-efficient, friendly staff, quick repairs and excellent customer care. Highly recommended! exceptional-efficient, friendly staff, quick repairs and excellent customer care. Highly recommended! More
Buyer beware. ...I purchased a 2018 Ford. Reported a problem with the transmission while under warranty. Because the technicians could not recreate the problem...n ...I purchased a 2018 Ford. Reported a problem with the transmission while under warranty. Because the technicians could not recreate the problem...nothing to fix. Fast forward six years later tsb bulletin recommends new transmission....dealership won't do the right thing and cover cost of repair. They care more about money then customer service....lousy product. Take you money somewhere else. More
this dealership sure knows how to take you all the way from buying your old vehicle giving you a new one and with Jason at service with an appointment first class treatment all the way I love this dealers from buying your old vehicle giving you a new one and with Jason at service with an appointment first class treatment all the way I love this dealership and I highly recommend them More