AutoFair Ford

Excellent Service, ready when they said it would be ready, .everything was explained clearly, and courteously ready, .everything was explained clearly, and courteously More

joe is a great service advisor to deal with. he understands customers needs and gets job done in a reasonable amount of time. thanks joe he understands customers needs and gets job done in a reasonable amount of time. thanks joe More

ive had a good experience my advisor was really helpful and nice and too care of me and nice and too care of me More

AutoFair Ford's service department was exceptional-efficient, friendly staff, quick repairs and excellent customer care. Highly recommended! exceptional-efficient, friendly staff, quick repairs and excellent customer care. Highly recommended! More

this dealership sure knows how to take you all the way from buying your old vehicle giving you a new one and with Jason at service with an appointment first class treatment all the way I love this dealers from buying your old vehicle giving you a new one and with Jason at service with an appointment first class treatment all the way I love this dealership and I highly recommend them More

Nick is phenomenal! Assisted with appointment as well as going above and beyond to answer questions about after market mud flaps. Assisted with appointment as well as going above and beyond to answer questions about after market mud flaps. More

Not happy with our warranty, we put 7k miles on the truck since we bought it. It’s a 2015 so got the warranty$3600. Well we need 5700 . Worth of work and guess what, that work isn’t warrantied…not happy with since we bought it. It’s a 2015 so got the warranty$3600. Well we need 5700 . Worth of work and guess what, that work isn’t warrantied…not happy with auto fair ford.. why did they sell me this junk warranty. More

Easy to make appointments, service manager is great, service is great and checkout is is great. All with a smile. service is great and checkout is is great. All with a smile. More

Love the truck. Although I was shocked at end of signing for the truck that they do not include registration/tax title in the sale if out of state. I have purchased Although I was shocked at end of signing for the truck that they do not include registration/tax title in the sale if out of state. I have purchased vehicles from Newport and Lebanon NH with no issues switching registration through dealership. Had them include the price of registration in the loan thinking the dealership would take care of it, i Received all the paperwork in the mail needed to register my truck at the dmv, which is 40 minutes away and requires me to take a day off from work to go to the dmv. I have never had this issue before and is strange that all the paperwork be sent to me and not the dmv. This dealership is 1hr 45 minute drive for me, have had to make a separate trip to finalize the deal. I let the dealership know when I would be there to sign paperwork, ended up waiting for an hour in the lobby. My wife and I ended up booking a hotel room nearby to finish the deal. The truck the day after purchase was making a loud squealing noise so service looked into it right away. So I left the truck at service and was told there was a shuttle that would drop me off at the mall. The shuttle never showed after waiting 40 minutes, a tech was nice enough to drop me off and pick me up. Found a worn drive belt and fixed that right away, as well as refilled the air in my tires, as the sensor was saying low air. I have had the truck for about a week and the sensor is saying my right front tire is low again, seeing as it is a far drive I will have to bring it to my local garage to see if there is a small hole in the tire. My salesman Jordan J. was great as well as the sales manager who helped move figures around ! My experience was honestly the strangest and not something I would want to go through again. More