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AutoFair Ford

Manchester, NH

4.2
601 Reviews

1475 South Willow Street

Manchester, NH

03103

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Showing 601 reviews

May 03, 2018

John's experience at AutoFair Ford I recently took my 2012 Ford Edge to AutoFair Ford for service. I needed a oil change and cabin filter. I also wanted them to tell me why the my check More

by Johnsuemac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Silveira
Oct 01, 2021 -

AutoFair Ford responded

Hello John, We thank you for taking the time to leave us a review and for the kind words. Thank you for choosing us to help service and get your vehicle back on the road.

May 01, 2018

Fords are horrible! In the short time I have had this truck,it has cost me about 3000.00dollars in repairs. the repairs done to the truck such as paint and body work was More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember
May 06, 2018 -

Rick responded

people giving 5star reviews must be employee's or they are moron's!

April 20, 2018

Fusion battery I had not been bringing my 2010 Fusion Hybrid for service at AutoFair for the las four or five years because I had been up satisfied with the service. More

by NorineC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 01, 2021 -

AutoFair Ford responded

Hello NorineC We are so happy to hear you had a great experience with our service department. Thank you for taking the time to leave us a review. Hope you're enjoying your Fusion.

April 08, 2018

SAVE YOURSELF My Wife and I purchased a brand new 2018 ford focus from Autofair ford in Manchester. Our experience to say the least was outright terrible. We purc More

by CMock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank, john,
Oct 01, 2021 -

AutoFair Ford responded

Hello We are sorry to read about your experience with us and the lack of communication. We always strive to give our customers the best experience possible.

Oct 02, 2021 -

CMock responded

Three years later. About as timely and sincere (or lack there of) as you were as a dealership as a whole when we dealt with you.

April 04, 2018

Alignment, balance and winter to summer tire swap/rotate. Service as described above, Plus 3 lug nut replaced as outer caps had loosened complete off. Oil change, and complete fluids checked. Also requeste More

by EscapeOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lesieur
Oct 01, 2021 -

AutoFair Ford responded

Hello We are extremely happy to read you had a great expedience with our service department. Thank you for taking the time to leave us a review.

March 24, 2018

Scam Artist Service Department - Unnecessary Work I will never step foot in this establishment again. We have purchased 4 vehicles through this dealership and still have free oil changes, yet I will n More

by backwaterA300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Contraros (SM) / B. Johnston (CT)
Oct 01, 2021 -

AutoFair Ford responded

Hello We are sorry to read about your recent experience with our service department. We always try to be competitive in our prices as well as work with customers to give them the best experience possible.

March 23, 2018

The ONLY PLACE TO BUY A TRUCK I just bought a new ford truck from them, This place is first class all the way, They found the truck i was looking for in a day, my sales person was More

by Jeffflow97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT ORMOND
Oct 01, 2021 -

AutoFair Ford responded

Hello Thank you for taking the time to leave us a review and to tell us about your experience with Rob. We thank you for your kind words and hope you are still enjoying your F150

February 28, 2018

$129 to just plug in a computer I get that you don't always know exactly how to fix issues and some diagnostics are needed. Seems excessive to charge $129 to have the OBD plugged in More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Harris
February 20, 2018

Great customer service and car care! Shannon the assistant service manager, is kind, courteous and tends to the customers needs with their vehicles. She understands the customers time co More

by Joyce56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon-Rae and Bob the shuttle driver
February 15, 2018

Sloppy Service Sloppy job and I had to go back after they broke my door handle. Very laxidazical attitude with no urgency or respect for my time. More

by Unhappy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott
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