AutoFair Ford

ford recall and issue with four wheel drive brought my f150 in for recall work and told them i had a squeal in the front hubs found the problem and fixed it and the recall work big thanks to Jer brought my f150 in for recall work and told them i had a squeal in the front hubs found the problem and fixed it and the recall work big thanks to Jerome Bouchard and the tech C Hisowski for getting my truck back More

NEED TO CAR WASH I feel that the dealership does a good job at performing maintenance in a timely manner However, i think that if they ran the cars and trucks thru I feel that the dealership does a good job at performing maintenance in a timely manner However, i think that if they ran the cars and trucks thru their car wash after the service it add hugely to pride of ownership as well as serving to promote the brands that they sell Came in covered with mud....left covered with MUD ! More

Don't care after sale Bought a 2018 f150 have major issue with truck was told it nature of truck first.would not return calls after said didn't want it they don't stand by Bought a 2018 f150 have major issue with truck was told it nature of truck first.would not return calls after said didn't want it they don't stand by there 7 or 30 day policy.have bought fifteen vehicle from Auto fair never again.waiting for Ford answer,l won't even take grandkids in it to unsafe, bought the super crew just for them.thanks Auto fair.Buying my first Chevy truck....... More

Ford F150 Running Boards Shannon Boyd and Dan Wood were very helpful in addressing issues I was having with my automatic running boards. They went the extra mile to ensure my Shannon Boyd and Dan Wood were very helpful in addressing issues I was having with my automatic running boards. They went the extra mile to ensure my expectations were met in accordance with my extended warranty. More

Won’t spend time to Diagnose I left my 2018 Ford Escape atAutofair for 1 week as I was away on Business. I had an issue with the cruise control and the traction control. They call I left my 2018 Ford Escape atAutofair for 1 week as I was away on Business. I had an issue with the cruise control and the traction control. They call me and tell me nothing is wrong. This was after they looked it over on day 1. I called back and told them they have the vehicle for the whole week to get resolved. I pick it up on Saturday. They only drove my vehicle 2 miles which is no where near what neede to be driven to diagnose. Driving my vehicle and the trans makes noise and the traction control light comes on. Guess I’ll just let it Blow up and then they can replace the whole transmission. Only 16,000mi on the vehicle. Thanks for all your efforts, I know Flat Rate doesn’t pay when its Warranty. More

Leasing my new Ford Ecosport was easy. Tim and Robert were very helpful during the whole process and I got the car I was looking for. They both went over all the details thoroughly, I drov Tim and Robert were very helpful during the whole process and I got the car I was looking for. They both went over all the details thoroughly, I drove off the lot happy with my car. More

Great Experience All the members of the staff that I interacted with during my purchase were very friendly and exceeded my expectations. Good atmosphere and great team All the members of the staff that I interacted with during my purchase were very friendly and exceeded my expectations. Good atmosphere and great team. More

Genuine feeling I not only was not pressured but left here knowing I actually made a friend. Go see Chase Hall in the Sales Department I have only bought from Chase H I not only was not pressured but left here knowing I actually made a friend. Go see Chase Hall in the Sales Department I have only bought from Chase Hall !!!! 100% someone you can trust and rely on. The sale did not end after I left. He actually calls me to see how I am doing , reminds me of oil changes and is and always has been someone I can count on . I am so happy and would encourage anyone looking for a new car please go see Chase More

Late Nights At Ford Bring Awards! So we went to Ford and did walk away with a 2018 Ford 150 which made my husband extremely happy, We ran into some problems with financing but Ford ha So we went to Ford and did walk away with a 2018 Ford 150 which made my husband extremely happy, We ran into some problems with financing but Ford has promised to remedy the problem. On another note I want to say we throughly enjoyed our time with Scott Vincent, very personable and helped us understand the steps it would take to get us into the vehicle we wanted. Thank you Scott! and I expect that I will be getting a check in the mail soon as promised. More

Pleasant experience Serviced my 2016 F-250 for a coolant leak, covered under warranty. Called as asked with diagnosis before repair. Called again when done. Received cour Serviced my 2016 F-250 for a coolant leak, covered under warranty. Called as asked with diagnosis before repair. Called again when done. Received courtesy transportation both ways (10 plus miles each way). Drivers were also courteous and professional. More