AutoFair Ford

Friendly and attentive Our experience was very satisfying. Our salesman was very likable, friendly and polite. We did not feel any pressure to buy. We were interested in a l Our experience was very satisfying. Our salesman was very likable, friendly and polite. We did not feel any pressure to buy. We were interested in a lease and had never had one before. Very informative. More

AIR BAG RECALL ALL ASPECTS OF THE RECALL WAS HANDLED PROFESSIONALLY FROM ORDERING THE PARTS AND ARRANGING A CONVENIENT TIME FOR ME TO BRING IN MY FORD FUSION. ALL ASPECTS OF THE RECALL WAS HANDLED PROFESSIONALLY FROM ORDERING THE PARTS AND ARRANGING A CONVENIENT TIME FOR ME TO BRING IN MY FORD FUSION. More

Maintenance The ease of scheduling, the courteous and friendly service and the quickness of the servicing and the cleanliness of the waiting area made for an enjo The ease of scheduling, the courteous and friendly service and the quickness of the servicing and the cleanliness of the waiting area made for an enjoyable experience More

Ford Fusion Hybrid Service Jason L. was very polite and helpful at getting the car serviced. The repair cost was very reasonable and was done in a timely manner. I will defi Jason L. was very polite and helpful at getting the car serviced. The repair cost was very reasonable and was done in a timely manner. I will definitely be back! More

Happy to Recommend. They have always taken good care of my vehicle and me, and have completed any work in a timely fashion. I have never had to return with a problem or n They have always taken good care of my vehicle and me, and have completed any work in a timely fashion. I have never had to return with a problem or not be satisfied with the completed job. More

The work was done exactly as promised. Jason and your team of mechanics continue to perform excellent service on my 2013 Ford Explorer. The work was done exactly as planned and the results Jason and your team of mechanics continue to perform excellent service on my 2013 Ford Explorer. The work was done exactly as planned and the results were completley satisfying. I'll be back next month for my annual inspection and routine service activities. Thanks for being so reliable! Fred McShea More

Brought in for a recall and oil change. Brought my 2014 Mustang GT for an air bag recall and an oil change. My service rep Leo St Onge was wonderful as always, have never has a service probl Brought my 2014 Mustang GT for an air bag recall and an oil change. My service rep Leo St Onge was wonderful as always, have never has a service problem at AutoFair Ford. More

Service department I like Jason in the service department he took great care of me and my truck for the last 5 years that’s why I’m back to buy another ford from AutoFai I like Jason in the service department he took great care of me and my truck for the last 5 years that’s why I’m back to buy another ford from AutoFair of Manchester he also set me up with Scott who was a great salesman More

Could not schedule service appointment for recall work I called in to schedule a service appointment for a recall on my 2013 f-150 3.5L . I spoke with Hollie and told her I would like to come to have a rec I called in to schedule a service appointment for a recall on my 2013 f-150 3.5L . I spoke with Hollie and told her I would like to come to have a recall performed. She said they couldn't do the recall on the 3.5L. I never even told her what recall it was. She kept repeating that they didn't have the software for it. I tried explaning that the recall i was calling about was the brake master cylinder replacement. I actually called back a second time just to make sure she understood it was the brake cylinder and not the most recent transmission downshift recall. She said she couldn't do it. Called ford of londonderry they actually listened to me and booked a service appt to fix this brake cylinder recall. I will be going back to ford of londonderry when the software is released for the transmission downshift later this year. More

Listened to my needs Took the time to listen to my needs instead of telling me what I needed. It was refreshing to not have to deal with high pressure sales. Took the time to listen to my needs instead of telling me what I needed. It was refreshing to not have to deal with high pressure sales. More