AutoFair Ford

The work was done exactly as promised. Jason and your team of mechanics continue to perform excellent service on my 2013 Ford Explorer. The work was done exactly as planned and the results Jason and your team of mechanics continue to perform excellent service on my 2013 Ford Explorer. The work was done exactly as planned and the results were completley satisfying. I'll be back next month for my annual inspection and routine service activities. Thanks for being so reliable! Fred McShea More

Brought in for a recall and oil change. Brought my 2014 Mustang GT for an air bag recall and an oil change. My service rep Leo St Onge was wonderful as always, have never has a service probl Brought my 2014 Mustang GT for an air bag recall and an oil change. My service rep Leo St Onge was wonderful as always, have never has a service problem at AutoFair Ford. More

Service department I like Jason in the service department he took great care of me and my truck for the last 5 years that’s why I’m back to buy another ford from AutoFai I like Jason in the service department he took great care of me and my truck for the last 5 years that’s why I’m back to buy another ford from AutoFair of Manchester he also set me up with Scott who was a great salesman More

Could not schedule service appointment for recall work I called in to schedule a service appointment for a recall on my 2013 f-150 3.5L . I spoke with Hollie and told her I would like to come to have a rec I called in to schedule a service appointment for a recall on my 2013 f-150 3.5L . I spoke with Hollie and told her I would like to come to have a recall performed. She said they couldn't do the recall on the 3.5L. I never even told her what recall it was. She kept repeating that they didn't have the software for it. I tried explaning that the recall i was calling about was the brake master cylinder replacement. I actually called back a second time just to make sure she understood it was the brake cylinder and not the most recent transmission downshift recall. She said she couldn't do it. Called ford of londonderry they actually listened to me and booked a service appt to fix this brake cylinder recall. I will be going back to ford of londonderry when the software is released for the transmission downshift later this year. More

Excellent team of folks to work with! I was comfortable with how things went. Steve was very knowledgeable and basically just a great guy. Assertive enough to make the sale but not pushy I was comfortable with how things went. Steve was very knowledgeable and basically just a great guy. Assertive enough to make the sale but not pushy to make one uncomfortable. His enthusiasm was hard to resist. More

Listened to my needs Took the time to listen to my needs instead of telling me what I needed. It was refreshing to not have to deal with high pressure sales. Took the time to listen to my needs instead of telling me what I needed. It was refreshing to not have to deal with high pressure sales. More

Good people excellent service Everything went smoothly and in a low stress environment I am happy with my purchase and most likely will be sending my friends to buy a ford from th Everything went smoothly and in a low stress environment I am happy with my purchase and most likely will be sending my friends to buy a ford from this dealership More

Used car purchase Cleveland Burwell was very professional, up front, and a pleasure to work with. Everyone that I came in contact with was courteous and energetic. I wo Cleveland Burwell was very professional, up front, and a pleasure to work with. Everyone that I came in contact with was courteous and energetic. I would recommend this dealership for a certified pre owned, or new vehicle purchase. More

2019 Expedition Cleveland was an excellent sales person. So far the vehicle has performed very well and we're happy with our purchase. Thank you very much Cleveland Cleveland was an excellent sales person. So far the vehicle has performed very well and we're happy with our purchase. Thank you very much Cleveland. More

Excellent service Excellent friendly service. The courier service, dropping you off and picking you up at work, gives th the final 5th star. I would recommend this de Excellent friendly service. The courier service, dropping you off and picking you up at work, gives th the final 5th star. I would recommend this dealership More