AutoFair Ford

Customer doesn't deserve to be laughed at and made to feel i Is it typical for a member of a service team to laugh at and make a customer feel inferior? That is what happened to me. Another question....do you Is it typical for a member of a service team to laugh at and make a customer feel inferior? That is what happened to me. Another question....do you always fully read everything you sign? I understand that it is best to read every detail, ut I didn't. Does that give a "professional" the right to laugh at me? They should remember I am still a customer and move on without making me feel inferior. Furthermore, I thoroughly explained the problem was that my wiper blades on a brand new Ford mustang(under 45 days old) were horrible and going to scratch my windshield....is it my fault that they wrote it up as broken windshield wipers? Honestly, this is not my first problem with this dealership...I was hoping the service team would be different. I didn't buy my car here and I won't be servicing it here either. Person's name ..jerome. doesn't even deserve 1 star More

Excellent! All the people I have contacted have always been professional and a pleasure to work with. They never seem to be without energy. My appointments hav All the people I have contacted have always been professional and a pleasure to work with. They never seem to be without energy. My appointments have always been easy to make, and always kept. Quality work! More

Great service Keith and Drew were excellent with helping me buy my new truck Both of them were very knowledgeable of the truck and financing The dealership is Keith and Drew were excellent with helping me buy my new truck Both of them were very knowledgeable of the truck and financing The dealership is clean and everyone else was polite and friendly More

Bought a Ford Ranger Great experience start to finish. Salesman Stephen was great to work with. Friendly and knowledgable. Dave in finance very professional Very Great experience start to finish. Salesman Stephen was great to work with. Friendly and knowledgable. Dave in finance very professional Very happy with the whole experience More

Quick and Painless I made the mistake of wasting 5 hours purchasing a vehicle through Prime, and it was never ready for delivery after waiting 10 weeks. I got tired of I made the mistake of wasting 5 hours purchasing a vehicle through Prime, and it was never ready for delivery after waiting 10 weeks. I got tired of their games and made my way over to Autofair. Huge difference. I test drove a few vehicles and was out in less than 2 hours. There were no games, and there was no pressure. I had a minor issue after the sale, and the guys in service had it taken care of in less than an hour. This is my second truck from Autofair, I won't be shopping anywhere else for my next one. Everyone I worked with was awesome, I have not one complaint. More

Friendly and attentive Our experience was very satisfying. Our salesman was very likable, friendly and polite. We did not feel any pressure to buy. We were interested in a l Our experience was very satisfying. Our salesman was very likable, friendly and polite. We did not feel any pressure to buy. We were interested in a lease and had never had one before. Very informative. More

AIR BAG RECALL ALL ASPECTS OF THE RECALL WAS HANDLED PROFESSIONALLY FROM ORDERING THE PARTS AND ARRANGING A CONVENIENT TIME FOR ME TO BRING IN MY FORD FUSION. ALL ASPECTS OF THE RECALL WAS HANDLED PROFESSIONALLY FROM ORDERING THE PARTS AND ARRANGING A CONVENIENT TIME FOR ME TO BRING IN MY FORD FUSION. More

Maintenance The ease of scheduling, the courteous and friendly service and the quickness of the servicing and the cleanliness of the waiting area made for an enjo The ease of scheduling, the courteous and friendly service and the quickness of the servicing and the cleanliness of the waiting area made for an enjoyable experience More

Ford Fusion Hybrid Service Jason L. was very polite and helpful at getting the car serviced. The repair cost was very reasonable and was done in a timely manner. I will defi Jason L. was very polite and helpful at getting the car serviced. The repair cost was very reasonable and was done in a timely manner. I will definitely be back! More

Happy to Recommend. They have always taken good care of my vehicle and me, and have completed any work in a timely fashion. I have never had to return with a problem or n They have always taken good care of my vehicle and me, and have completed any work in a timely fashion. I have never had to return with a problem or not be satisfied with the completed job. More