AutoFair Ford

Great! I had another amazing experience at Autofair Ford.I would highly recommend Autofair Ford to my friends. I will be coming back for my next vehicle. I had another amazing experience at Autofair Ford.I would highly recommend Autofair Ford to my friends. I will be coming back for my next vehicle. More

New car They helped me get into a new car and out of a car that needed to go. Will work with this dealer in the future. They helped me get into a new car and out of a car that needed to go. Will work with this dealer in the future. More

Another Great Experience I’ve been bringing my F-150 to Auto Fair for over five years. I’ve always had great experiences and my Service Advisor Jerome Bouchard takes very good I’ve been bringing my F-150 to Auto Fair for over five years. I’ve always had great experiences and my Service Advisor Jerome Bouchard takes very good care of me. I highly recommend Auto Fair and Jerome for service. More

Buying car The sales team gave me misleading information. And when signing the paper for a loan. They sneaked in a 6 year loan to lower the cost to try and push The sales team gave me misleading information. And when signing the paper for a loan. They sneaked in a 6 year loan to lower the cost to try and push the extended warranty. Not impressed with their approach to do business More

My questions received proper answers I was greeted at the front door of the showroom by Gaius. It made me feel relaxed and ready to continue. We sat down and discussed the vehicle I wante I was greeted at the front door of the showroom by Gaius. It made me feel relaxed and ready to continue. We sat down and discussed the vehicle I wanted to check out. We went thru the proper paperwork. He went and brought the Escape out front for me to look at, and explained the main features. We went for a test drive and he continued answering my questions. I purchased the vehicle. More

My experience at Autofair Ford I would like to say that my salesman Bruce Baird, Was very knowledgeable and and pleasant to speak too,he was very attentive answered all our quest I would like to say that my salesman Bruce Baird, Was very knowledgeable and and pleasant to speak too,he was very attentive answered all our questions.if he didn’t have an answer he went and sought the answer out. He put a lot of time into us and I have nothing bad to say about my experience with my salesman . I do have one thing I need to say. Because I was bothered by this. The young finance gentleman , Drew needs some team work lessons. Although he was nice to my wife and I , he had a tone in he voice in manner of talking down to our salesman , which I felt was very unprofessional and it bothered both my wife and I. I am a retired police officer, and have always practiced to speak in the same manner to the janitor as I would to the Chief. I truly think he needs to be counseled, cause that did come off as TEAM work! Thank you James Wallace More

Faster experience Scott Vincent made our car buying experience the fastest and easiest that we have ever had. Robbie made the financing just as easy. Thank you. Scott Vincent made our car buying experience the fastest and easiest that we have ever had. Robbie made the financing just as easy. Thank you. More

Excellent service Had the "works" done. Fast, efficient and everyone was very professional. Bought the escape there and have had no issues with it or service department Had the "works" done. Fast, efficient and everyone was very professional. Bought the escape there and have had no issues with it or service department. More

Customer doesn't deserve to be laughed at and made to feel i Is it typical for a member of a service team to laugh at and make a customer feel inferior? That is what happened to me. Another question....do you Is it typical for a member of a service team to laugh at and make a customer feel inferior? That is what happened to me. Another question....do you always fully read everything you sign? I understand that it is best to read every detail, ut I didn't. Does that give a "professional" the right to laugh at me? They should remember I am still a customer and move on without making me feel inferior. Furthermore, I thoroughly explained the problem was that my wiper blades on a brand new Ford mustang(under 45 days old) were horrible and going to scratch my windshield....is it my fault that they wrote it up as broken windshield wipers? Honestly, this is not my first problem with this dealership...I was hoping the service team would be different. I didn't buy my car here and I won't be servicing it here either. Person's name ..jerome. doesn't even deserve 1 star More

Excellent! All the people I have contacted have always been professional and a pleasure to work with. They never seem to be without energy. My appointments hav All the people I have contacted have always been professional and a pleasure to work with. They never seem to be without energy. My appointments have always been easy to make, and always kept. Quality work! More