AutoFair Ford

Great experience with Muju. Followed through with promise. Responsive when had questions on the following day. I would recommend him and the dealership to others. promise. Responsive when had questions on the following day. I would recommend him and the dealership to others. More

Good People, Not So Good Results My 2011 Ford Explorer failed State Inspection for two valid reason at your dealership. These issues was fixed and resolved outside of the Ford Service My 2011 Ford Explorer failed State Inspection for two valid reason at your dealership. These issues was fixed and resolved outside of the Ford Service Department. It was then brought back to Ford for re-inspection and subsequently passed. The same vehicle was in for service, a few days later, on a Ford Recall (which Ford successfully serviced), and was noted at the time, that a Tire Pressure warning light was active. It was determined that the Rear Passenger Tire was low, so air was put back in, and warning light had disappeared. I also asked about having the PTU (Power Train Unit) fluid changed, they quoted me $321, this seemed outrageous, they then discounted for me at $237. I declined, and had this service done at Goodyear for $128. When I left the Ford dealership, my Tire Pressure warning light was "On" again. While at Goodyear, I mentioned this, and they said that they would look at it. Turns out that I had 2 nails in my Rear Passenger tire, which they fixed for FREE. By the way, does everyone know that Goodyear will fix your flat for FREE, anytime, just need to bring it in to their shop. Ford, I would like to have my vehicle serviced with you, but your shop rates are way to HIGH .... still !!! Sorry guys .... More

Real slimballs After buying my car I got a call from the dealer saying my loan had "bounced back" and I had to come in to renegotiate. I called Ford credit, the loa After buying my car I got a call from the dealer saying my loan had "bounced back" and I had to come in to renegotiate. I called Ford credit, the loan was fine. Dealer insisted I had to come in to ",fix" the deal. I paid off the loan, but Ford Credit and the DMV say they can't produce a title because the dealer hasn't sent in paperwork. These guys are either dcumbags, or idiots, or both. STAY AWAY!!!!! More

Keith was very helpful and took good care of us Very satisficed with all the employees seems like everyone will go out of their way to help you and take care of all your needs Very satisficed with all the employees seems like everyone will go out of their way to help you and take care of all your needs More

Thank you Jake for a great buying experience! Nice vehicle selection, excellent sales professional (Jake) made for a superb car buying experience, thank you! I would highly recommend visiting thi Nice vehicle selection, excellent sales professional (Jake) made for a superb car buying experience, thank you! I would highly recommend visiting this dealership if you are in the market for a quality used car! More

Excellent The sales team was excellent we had no problems and they did more than expected.i will definitely buy here again it was like working with friends. The sales team was excellent we had no problems and they did more than expected.i will definitely buy here again it was like working with friends. More

Satisfied customer Hate car shopping but Anton made it easy for me to make a decision and was able to purchase the car of my choice. Happy Hate car shopping but Anton made it easy for me to make a decision and was able to purchase the car of my choice. Happy More

Used Truck It wasn't so much about the initial sale as it was after the sale. I had a couple of questions for the finance manager and he didn't return my phone It wasn't so much about the initial sale as it was after the sale. I had a couple of questions for the finance manager and he didn't return my phone calls. I ended up contacting another manager. I also needed to have a small repair done and the service tech never return my calls so I ended up going through the service manager. After the repair was made, I tried to reach out for the sale person and he didn't return my calls. It has been over 20 years since I have purchased a vehicle with dealer, now I know why. More

Great Sales Experience From the time we arrived until the time we entered the finance office this was the best experience ever when purchasing a new automobile. The sales From the time we arrived until the time we entered the finance office this was the best experience ever when purchasing a new automobile. The sales person was personable, knowledgeable, and patient. Mackenzie Carroll The sales manager was friendly, accommodating and dare I say “honest.” Adel Mohammed The finance office was a different experience. The after purchase experience was a long drawn out process where the finance man tried to sell us after market products. Various extended service plans, GAP Insurance, auto maintenance, and tire protection. The experience was too long, cumbersome, repetitive and pushy . More

Salesperson Gaius was a great salesman. He helped us out in every aspect of the process. He was courteous and very knowledgeable about the vehicle especially in Gaius was a great salesman. He helped us out in every aspect of the process. He was courteous and very knowledgeable about the vehicle especially in regards to the towing aspects which is what I was most concerned about More