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AutoFair Ford

Manchester, NH

4.2
603 Reviews

1475 South Willow Street

Manchester, NH

03103

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Showing 603 reviews

December 28, 2019

Friendly, worked with us to get into a vehicle we thought would be outside our budget but brought it in line with it. Not happy about the finance end because they went over the proposed payment and agreement More

by uafitter693
Recommend Dealer
Yes
Employees Worked With
Tim Sewall
Oct 01, 2021 -

AutoFair Ford responded

Hello Thank you for taking the time to leave us a review. We are happy to read that you were able to purchase a great vehicle.

Oct 01, 2021 -

uafitter693 responded

AutoFair Ford eventually made everything right in the end after contacting the general manager. I am sure we will return to the dealership in the near future for another purchase.

December 18, 2019

New Vehicle purchase We bought or New 2019 Eco sport SE on 12/14/19. This is our second Ford purchased there. Why? Easy because from sales to service they EXCEL. Great p More

by DOT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle was terrific in all areas & Questions that we had about our New Vehicle.
Oct 01, 2021 -

AutoFair Ford responded

Hello Douglas and Oksana First, thank you for taking the time to leave us a review. We can't tell you how much we appreciate you taking time out of your day to leave a few nice words. Second, we are so happy to read that you had a fantastic experience with us. Lastly, thanks for being a continuing customer with us.

December 07, 2019

I always go to Autofair in Manchester because I always have an amazing experience. Danielle was very understanding and Khaled was a great support. I’m very happy with my suv. More

by Evelyn
Recommend Dealer
Yes
Employees Worked With
Khaled Haque, Scott Kling, Drew Cyr, Mark Bernal, Danielle Maddox
Oct 05, 2021 -

AutoFair Ford responded

Hello Evelyn We are so happy to hear your last experience with us was a great one. Thank you for taking the time to leave us a review. We will be sure to pass this on to Danielle, who is still with us.

December 05, 2019

Fast and good service, nice shinny clean show room, friendly staff, good selection of cars at the car dealership, good popcorn at the popcorn machine More

by Jmj5
Recommend Dealer
Yes
Employees Worked With
Emma and Trever were very helpful
Oct 06, 2021 -

AutoFair Ford responded

Hello, Thank you for taking the time to leave us a review and for the kind words. Unfortunately, we don't have the popcorn machine anymore but we still have a great selection and friendly staff.

December 05, 2019

good service very good staff and service. My service representative Jason Lesieur goes above and beyond to make you feel comfortable while you are there always pol More

by mbg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason lesieur
Oct 06, 2021 -

AutoFair Ford responded

Hello We are so happy to hear Jason was able to go above and beyond for you and to make your experience the best it possible be.

November 30, 2019

Jerome makes It happen! Great buying and service experience especially with Service advisor Jerome. Your service department listens and does a good job. If they took a little More

by BikerRich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome in Service
Oct 06, 2021 -

AutoFair Ford responded

Hello We are so happy to hear Joe was able to go above and beyond for you and to make your experience the best it possible be.

November 16, 2019

Great experience with Muju. Followed through with promise. Responsive when had questions on the following day. I would recommend him and the dealership to others. More

by wandrew19
Recommend Dealer
Yes
Employees Worked With
Muju
Nov 17, 2019 -

AutoFair Ford responded

Thank you so much for sharing your experience with us! I know Mujo will really appreciate your kind words!

October 28, 2019

Good People, Not So Good Results My 2011 Ford Explorer failed State Inspection for two valid reason at your dealership. These issues was fixed and resolved outside of the Ford Service More

by 2019 F150 Lariat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon-Rae Boyd, Janice Harty
Oct 06, 2021 -

AutoFair Ford responded

Hello We are sorry to hear you feel your last experience with us was subpar. We would like th opportunity to earn your business back.

Oct 06, 2021 -

2019 F150 Lariat responded

Seriously, this original review was written on 10/28/2019? Almost 2 years later you are responding to me. LOL I have been back to Ford since, but only when your maintenance cost are comparable to others, even other Ford dealerships, like Ford of Londonderry. Funny, their shop rate is lower that yours ..... hmmm, why is that?

October 23, 2019

Real slimballs After buying my car I got a call from the dealer saying my loan had "bounced back" and I had to come in to renegotiate. I called Ford credit, the loa More

by AlphaHenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Roy, Tim Sewall
Oct 07, 2021 -

AutoFair Ford responded

Hello We are disappointed to read that you had a less than perfect experience with us and we hope enough time has pasted to give us another chance to earn your business.

October 22, 2019

Thank you Jake for a great buying experience! Nice vehicle selection, excellent sales professional (Jake) made for a superb car buying experience, thank you! I would highly recommend visiting thi More

by Happy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Weishaar
Oct 22, 2019 -

AutoFair Ford responded

Thank you so much!

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