AutoFair Ford
Manchester, NH
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Friendly, worked with us to get into a vehicle we thought would be outside our budget but brought it in line with it. Not happy about the finance end because they went over the proposed payment and agreement would be outside our budget but brought it in line with it. Not happy about the finance end because they went over the proposed payment and agreement on the sales tax when they wrote the contract and have yet to make it right. Has not returned my call after promising to two days in a row. More
New Vehicle purchase We bought or New 2019 Eco sport SE on 12/14/19. This is our second Ford purchased there. Why? Easy because from sales to service they EXCEL. Great p We bought or New 2019 Eco sport SE on 12/14/19. This is our second Ford purchased there. Why? Easy because from sales to service they EXCEL. Great people in all departments. KUDOS to all. Thanks: Douglas & Oksana More
I always go to Autofair in Manchester because I always have an amazing experience. Danielle was very understanding and Khaled was a great support. I’m very happy with my suv. have an amazing experience. Danielle was very understanding and Khaled was a great support. I’m very happy with my suv. More
Fast and good service, nice shinny clean show room, friendly staff, good selection of cars at the car dealership, good popcorn at the popcorn machine friendly staff, good selection of cars at the car dealership, good popcorn at the popcorn machine More
good service very good staff and service. My service representative Jason Lesieur goes above and beyond to make you feel comfortable while you are there always pol very good staff and service. My service representative Jason Lesieur goes above and beyond to make you feel comfortable while you are there always polite More
Jerome makes It happen! Great buying and service experience especially with Service advisor Jerome. Your service department listens and does a good job. If they took a little Great buying and service experience especially with Service advisor Jerome. Your service department listens and does a good job. If they took a little less time for routine oil and filter service, it would be very helpful to me. More
Great experience with Muju. Followed through with promise. Responsive when had questions on the following day. I would recommend him and the dealership to others. promise. Responsive when had questions on the following day. I would recommend him and the dealership to others. More
Good People, Not So Good Results My 2011 Ford Explorer failed State Inspection for two valid reason at your dealership. These issues was fixed and resolved outside of the Ford Service My 2011 Ford Explorer failed State Inspection for two valid reason at your dealership. These issues was fixed and resolved outside of the Ford Service Department. It was then brought back to Ford for re-inspection and subsequently passed. The same vehicle was in for service, a few days later, on a Ford Recall (which Ford successfully serviced), and was noted at the time, that a Tire Pressure warning light was active. It was determined that the Rear Passenger Tire was low, so air was put back in, and warning light had disappeared. I also asked about having the PTU (Power Train Unit) fluid changed, they quoted me $321, this seemed outrageous, they then discounted for me at $237. I declined, and had this service done at Goodyear for $128. When I left the Ford dealership, my Tire Pressure warning light was "On" again. While at Goodyear, I mentioned this, and they said that they would look at it. Turns out that I had 2 nails in my Rear Passenger tire, which they fixed for FREE. By the way, does everyone know that Goodyear will fix your flat for FREE, anytime, just need to bring it in to their shop. Ford, I would like to have my vehicle serviced with you, but your shop rates are way to HIGH .... still !!! Sorry guys .... More
Real slimballs After buying my car I got a call from the dealer saying my loan had "bounced back" and I had to come in to renegotiate. I called Ford credit, the loa After buying my car I got a call from the dealer saying my loan had "bounced back" and I had to come in to renegotiate. I called Ford credit, the loan was fine. Dealer insisted I had to come in to ",fix" the deal. I paid off the loan, but Ford Credit and the DMV say they can't produce a title because the dealer hasn't sent in paperwork. These guys are either dcumbags, or idiots, or both. STAY AWAY!!!!! More
Thank you Jake for a great buying experience! Nice vehicle selection, excellent sales professional (Jake) made for a superb car buying experience, thank you! I would highly recommend visiting thi Nice vehicle selection, excellent sales professional (Jake) made for a superb car buying experience, thank you! I would highly recommend visiting this dealership if you are in the market for a quality used car! More