AutoFair Ford

Took car to dealer to fix rear window not operating said it was bad switch could not fix as didn’t have part. But needed. Tires. Wheel alignment fluid change. Nothing to do with window. Didn’t look as it was bad switch could not fix as didn’t have part. But needed. Tires. Wheel alignment fluid change. Nothing to do with window. Didn’t look as if tech. Took any door panel off Went to another dealer and. They found disconnected wire on motor to window very poor service Won’t go there again More

Worst experience of my life. Car has a known defect in engine. (coolent intrusion) that was not disclosed at purchase. Drove for 67k engine died. Gave me quote of 12k to replace Car has a known defect in engine. (coolent intrusion) that was not disclosed at purchase. Drove for 67k engine died. Gave me quote of 12k to replace engine. Said 9k miles over warranty so i have to pay. Then told me I should to go to Ford ask them to "do the right thing". Ford said nothing they can do. Then auto fair said they would knock 5k off 12k for new engine. Then jacked up price another 700.00 when I go to pick it up. When I showed him the email I sent to them confirming price we agreed on. He said "he didn't respond to it." Then he says they are "Stand up Guys More

They were very knowledgeable and courteous . The whole experience was fast and easy. They helped me into my dream car and I love it The whole experience was fast and easy. They helped me into my dream car and I love it More

Excellent customer service from Mike Very understanding and accommodating, and quick. Will continue to use for all service needs. and accommodating, and quick. Will continue to use for all service needs. More

I bought a Bronco at Auto Ford in Manchester recently. The whole transaction was great! Very friendly salesmen, was very helpful with my questions on my new purchase. They worked with me to stay within The whole transaction was great! Very friendly salesmen, was very helpful with my questions on my new purchase. They worked with me to stay within my budget and no pressure felt. I would recommend this dealership. Very pleased with them. More

Have been taking my vehicle here for service since I bought it in 2019…would not dream of going elsewhere! Great service team - highly recommended.. bought it in 2019…would not dream of going elsewhere! Great service team - highly recommended.. More

If you love the traditional back and forth haggle, high pressure sales tactics with sales associated that don't know the product, then Autofair Ford is your dealership. You all know the one. Where the head pressure sales tactics with sales associated that don't know the product, then Autofair Ford is your dealership. You all know the one. Where the head coach comes in to close the deal. I've never had more buyer remorse then I have today buying from them. Zero consideration for your time. 100% pressure to make the deal. Very very annoying and frustrating. More

I had a terrible experience with the managers and finance department. I came from ct up to nh to buy a truck because I heard good things about the dealer. It was good until they changed my finance rate afte department. I came from ct up to nh to buy a truck because I heard good things about the dealer. It was good until they changed my finance rate after our agreement was already made. For those that don’t know dealers make money off of the financing. I let that go and moved on to buying an extended warranty and maintenance plan through auto fair with Mahir the finance manager and went on my way now a year later I brought my truck in for maintenance to use the plan they sold me and was told by the dealer I use in ct that the plan is basically useless on a diesel truck because it will only cover $110 on a$300 oil change not full coverage like I was told. So giving auto fair a chance to explain if that was true or not, I called multiple times only to get either them telling me they have to look into it and never call back or sent to voicemail and not calling back. Obviously that gives me my answer on who lied. Them knowing I’m from ct makes it easy for them to play games that I wouldn’t have expected from these guys . Totally unprofessional way for managers to treat a customer. That being said, if you do buy from auto fair DO NOT buy any extended warranty or maintenance plans More

While I was frustrated about being without my car for 3 weeks while a recall was being taken care of. It was very frustrating not having a car the whole time. My service advisor Nick E was amazing. He stay weeks while a recall was being taken care of. It was very frustrating not having a car the whole time. My service advisor Nick E was amazing. He stayed on top of the progress of my vehicle and worked hard to get me into a rental. He kept me updated on everything no matter how minor. I can’t say enough good things about his job performance. More

I dealt with Dave Kelley at AutoFair Ford in Manchester NH. I especially liked the fact that Dave wasn’t trying to “sell” me anything. He just wanted me to get exactly what I wanted. The rest of the dealer NH. I especially liked the fact that Dave wasn’t trying to “sell” me anything. He just wanted me to get exactly what I wanted. The rest of the dealership was as easy to deal with and very helpful. I highly recommend doing business with them. More