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AutoFair Ford

Manchester, NH

4.2
605 Reviews

1475 South Willow Street

Manchester, NH

03103

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Showing 605 reviews

September 21, 2024

Staffs are very friendly and helpful. Recently just brought my vehicle in due to a minor recall and it was a pleasure experience with Nick as my assigned service advisor. More

by Jwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 23, 2024 -

AutoFair Ford responded

We're delighted to hear that Nick and the team at AutoFair Ford in Manchester provided you with a pleasant experience. Thanks for sharing your feedback!

September 15, 2024

I called to had the truck serviced and got an appointment in 1 day. I had the oil changed ( the works). It was complete with in an hour.. More

by macstg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 16, 2024 -

AutoFair Ford responded

Thanks for sharing your experience! We're glad to hear that AutoFair Ford in Manchester was able to service your truck quickly and efficiently. We appreciate your feedback and look forward to serving you again!

September 10, 2024

Efficient and quick I took my truck in for an oil change and check routine maintenance. I needed to wait, and before I knew it-it was done. I think it may have be an hour! More

by lisie67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaius Dipigney
Sep 10, 2024 -

AutoFair Ford responded

Thank you for sharing your experience! We're glad to hear that our team at AutoFair Ford in Manchester provided efficient and quick service. We appreciate your support and look forward to serving you again!

August 28, 2024

always very good to work with no problem at all Joe is very good to work More

by abg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Aug 28, 2024 -

AutoFair Ford responded

Thank you for leaving AutoFair Ford in Manchester a five-star review! We are pleased to hear that Joe was a pleasure to work with. See you next time!

August 23, 2024

Took car to dealer to fix rear window not operating said it was bad switch could not fix as didn’t have part. But needed. Tires. Wheel alignment fluid change. Nothing to do with window. Didn’t look as More

by Fischone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Aug 23, 2024 -

AutoFair Ford responded

Fischone, I'm sorry to hear about your experience. It sounds like we missed the mark on diagnosing and fixing the issue with your rear window. We strive for thorough service and regret any inconvenience caused. If you'd like to discuss this further, please reach out at your convenience. Thank you, Paul Visconti - Service Director - (603) 634-0968

August 23, 2024

Worst experience of my life. Car has a known defect in engine. (coolent intrusion) that was not disclosed at purchase. Drove for 67k engine died. Gave me quote of 12k to replace More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome
Aug 23, 2024 -

AutoFair Ford responded

Keith, this is deeply concerning to read. We strive for transparency and fairness in all our dealings, so it's upsetting to hear about your experience. I'd like the opportunity to address these issues directly with you—please reach out when you can. Thank you, Paul Visconti - Service Director - (603) 634-0968

August 17, 2024

They were very knowledgeable and courteous . The whole experience was fast and easy. They helped me into my dream car and I love it More

by Petercyr73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahir Ibisevic
Aug 19, 2024 -

AutoFair Ford responded

Peter, we're delighted to hear that our team at AutoFair Ford in Manchester made your experience fast and easy. Enjoy driving your dream car!

August 08, 2024

Excellent customer service from Mike Very understanding and accommodating, and quick. Will continue to use for all service needs. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 09, 2024 -

AutoFair Ford responded

We're delighted to hear that Mike provided excellent customer service at AutoFair Ford in Manchester. Thanks for your continued trust and support!

July 30, 2024

I bought a Bronco at Auto Ford in Manchester recently. The whole transaction was great! Very friendly salesmen, was very helpful with my questions on my new purchase. They worked with me to stay within More

by Christine.campbell1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I do not remember floor manager name, Gaius Dipigney
Jul 31, 2024 -

AutoFair Ford responded

Thanks for sharing your experience! We're delighted to hear that our team at AutoFair Ford in Manchester provided a friendly and pressure-free transaction. Enjoy your new Bronco, and we appreciate the recommendation!

July 20, 2024

Have been taking my vehicle here for service since I bought it in 2019…would not dream of going elsewhere! Great service team - highly recommended.. More

by SupraGirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 22, 2024 -

AutoFair Ford responded

We're so glad to hear that you've had consistently great experiences with our service team at AutoFair Ford in Manchester! Thanks for your continued trust and recommendation.

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