AutoFair Ford

I came into AutoFair to turn in my Escape lease and get into a new vehicle. The experience I had was once again a very positive one. Every single person I worked with truly wanted me to get a good deal and into a new vehicle. The experience I had was once again a very positive one. Every single person I worked with truly wanted me to get a good deal and get into something that was going to work for me. The entire team, from sales, to managers, to finance worked very well together and were all on the same page. Dylan was very knowledgeable about the car I purchased, enthusiastic to help me, and trustworthy. Adam at the desk worked numbers on multiple vehicles for me with no problem at all, worked to find every possible rebate and discount he could give me, and made sure to get me to a payment I could afford. I worked with multiple finance managers including Matt, Rob, and Dakota - all were helpful! They got me a great interest rate, explained all available options as far as add one to my warranty and went over every piece of paperwork with me. AutoFair Ford didn’t waste my time, they were straight shooters, and I felt as though everyone really wanted to help me out. This is my second vehicle with them, and I will never go anywhere else. I got an incredible deal from some amazing people! More

Dylan was amazing to work with. Dylan worked endlessly to get me into my new vehicle. I would recommend Auto fair to all my friends. get me into my new vehicle. I would recommend Auto fair to all my friends. More

The worst experience ever. Would not wish it to anyone. I had the worst ever experience buying my car from this dealership. From the beginning of course they made the sale process super easy, but when it ca I had the worst ever experience buying my car from this dealership. From the beginning of course they made the sale process super easy, but when it came to the part of getting the car . It took me 2 months to actually get it. Whenever I would call , they would call me back after the 4 message only.. WOULD NOT RECOMMEND IT TO ANYONE. More

Final manager of evening after two other ‘manager’ queues took advantage of disabled veteran (brain injury) The finance guy was veteran we had a promised agreed price then added 3500$ In hidden undisclosed took advantage of disabled veteran (brain injury) The finance guy was veteran we had a promised agreed price then added 3500$ In hidden undisclosed extras. Dealership representative said we cant get out of contract no ‘cooling off’ retractions. They refused talking to wife as they said shes not on contract. They could have said come in tomorrow lets discuss this. But they didnt. He Was unnecessarily defensive and said they videotaped whole signing so theres no matter to contend. Next day sales rep talked to manager on his day off to help us get car paperwork changed. After long ordeal went back to dealership and finance rep eliminated all the excess charges and we were back to original agreed amount. Why they did all that deception, wasted our time, I have no idea. Caveat Emptor at this dealership. More

Brand new vehicle, no washer fluid in it (minor). A lot of communication issues but other than that Danielle was good. Not impressed with service of communication issues but other than that Danielle was good. Not impressed with service More

This dealership is great. They worked with me with the various finance companies. And got me in the vehicle I wanted. Very accommodating. They even drive my car back to my home so I could avoid using UB various finance companies. And got me in the vehicle I wanted. Very accommodating. They even drive my car back to my home so I could avoid using UBER More

The sales team is great and wouldn’t have been able to The sales team is great and I wouldn’t have been able to get the truck if not for Scott helping me out. Great experience thanks so much The sales team is great and I wouldn’t have been able to get the truck if not for Scott helping me out. Great experience thanks so much More

Great place to do business I couldn't be happier with the deal I got at Autofair Ford in Manchester. David and Mackenzie were great and made the process quick and painless. I I couldn't be happier with the deal I got at Autofair Ford in Manchester. David and Mackenzie were great and made the process quick and painless. I highly recommend the team at Autofair Ford! More

Friendly, worked with us to get into a vehicle we thought would be outside our budget but brought it in line with it. Not happy about the finance end because they went over the proposed payment and agreement would be outside our budget but brought it in line with it. Not happy about the finance end because they went over the proposed payment and agreement on the sales tax when they wrote the contract and have yet to make it right. Has not returned my call after promising to two days in a row. More

New Vehicle purchase We bought or New 2019 Eco sport SE on 12/14/19. This is our second Ford purchased there. Why? Easy because from sales to service they EXCEL. Great p We bought or New 2019 Eco sport SE on 12/14/19. This is our second Ford purchased there. Why? Easy because from sales to service they EXCEL. Great people in all departments. KUDOS to all. Thanks: Douglas & Oksana More