AutoFair Ford

Dealer is worst experience in a long time getting car repairs. My Ford 2013 F150 was having transmission issues. I got an appt. Thursday car was not looked at till Monday. I could not find status out abo repairs. My Ford 2013 F150 was having transmission issues. I got an appt. Thursday car was not looked at till Monday. I could not find status out about my truck even when I went physically to dealership. Truck finally gets looked at but they tell me I need new transmission 7,000 and said tires were dry rotted and said I had several oil leaks on and on 10,000 to repair a 2013 truck. I got a second opinion at a transmission repair shop. Price to fix transmission 421 dollars no oil leaks at all the oil leaks were leaking transmission lines which any dealership should have been able to diagnose. Transmission was 6 quarts low out of 12 quarts this was issue with slipping transmission. They didn't even look at my truck but for that privilege they charged me a 165 dollar fee for putting on a transmission diagnostic machine they said. They were very unresponsive to my calls to them to find out information about my vehicle. If you have a transmission issue go to a trusted transmission repair shop things are not always gloom and doom when it comes to transmissions. Don't go to this dealership do yourself a favor. More

No sales pressure which was good. Service department needs work on scheduling and following through on what was scheduled Service department needs work on scheduling and following through on what was scheduled More

Positive smooth process ordering and picking up my new cutaway truck. Great team! Highly recommend. cutaway truck. Great team! Highly recommend. More

Horrible dealer to do any thing with. they do not honor msrp and mark up80%.talk about extortion and when confronted they do not care.funny how the other dealers are below msrp but you try they do not honor msrp and mark up80%.talk about extortion and when confronted they do not care.funny how the other dealers are below msrp but you try to screw people More

We worked with Tommy and he was nothing but amazing! He worked with us and did not push anything at all. I highly recommend we were in and out quickly and everyone was great. He worked with us and did not push anything at all. I highly recommend we were in and out quickly and everyone was great. More

Very happy with the car, I feel we got a good deal. Price, condition and mileage were all accurate. Salesman was very pushy for same day delivery we were willing to leave a deposit on the car and do Price, condition and mileage were all accurate. Salesman was very pushy for same day delivery we were willing to leave a deposit on the car and do the transaction on the next business day. But we were told we “HAD” to take delivery the same day. For this reason I don’t know if I would go back to this dealership. More

The staff at AutoFair were fantastic. They were incredibly accommodating when I placed the order and Dave Kelley kept me updated each step of the way. They also gave me $1100 more for my They were incredibly accommodating when I placed the order and Dave Kelley kept me updated each step of the way. They also gave me $1100 more for my trade-in than CarMax did. The finance and delivery experience were expeditious. No less than five people reached out to me to make sure my experience went well and that I had no questions. The staff truly care about people and their purchase. While AutoFair wasn't the closes Ford dealer to me, they were my best option and I'd buy there again. More