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AutoFair Ford
Manchester, NH
612 Reviews
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Showing 612 reviews
January 13, 2023
Never got my Maverick I ordered. 12-16 weeks turned into we don't know when. We'll call you for first right of refusal. The call never came. I had written guarantee of first right of 12-16 weeks turned into we don't know when. We'll call you for first right of refusal. The call never came. I had written guarantee of first right of refusal. More
by NH Driver
Employees Worked With
Dionne
December 19, 2022
DO NOT BUY HERE! If you do, make sure you know what you’re getting into when purchasing from here. If you don’t know every single detail about your vehicle they defin If you do, make sure you know what you’re getting into when purchasing from here. If you don’t know every single detail about your vehicle they definitely will not go out of their way to make sure you’re making an informed purchase They are just clerks, they turn and burn customers. I talked to multiple managers at the dealership to help get my issue resolved in a way I could leave happy and the only solution they had was to take a $20k hit on my vehicle and purchase a new one at full price. That’s not a solution that’s bad business. Customer service and satisfaction is not in their vocabulary, all they can talk is numbers and how the dealership can get up on their customers. Unfortunately will need to go the legal route and get an attorney on this one. It’s a shame because I tried to let them make it right, but they just couldn’t see past the numbers. Very short sited. TERRIBLE EXPERIENCE. Chuck Hoegan the general manager will offer no help, figures that is the kind of culture he fosters with his sales reps and managers. More
by Freddyd21
Employees Worked With
Chuck Hoegen
September 17, 2022
The people that dealt with with very helpful and pleasant . I traded in a 2008 F-150 which (after 14yrs+) had seen better days. My new truck (2019 F-150) was sold to me for fair price. I also purch pleasant . I traded in a 2008 F-150 which (after 14yrs+) had seen better days. My new truck (2019 F-150) was sold to me for fair price. I also purchased long term warranties to go with it. I am very pleased with service and attention that received . P.C.L. More
by pclorenz
Employees Worked With
Manny Poche
