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AutoFair Ford

Overview Reviews (603)

AutoFair Ford

Name: AutoFair Ford
Address: 1475 South Willow Street, Manchester, NH, 03103, US
Telephone: (603) 634-1096
Rating: 4.2

4.2

603 Reviews

1475 South Willow Street, Manchester, New Hampshire 03103

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Sales: (603) 634-1096

Service: (603) 634-0966

Parts: (603) 634-0991

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AutoFair Ford

Manchester, NH

Overview

Reviews

4.2

603 Reviews

Call Dealership (603) 634-1096

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1475 South Willow Street

Manchester, NH

03103

Directions

4.2

603 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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View 2 Awards

Overview Reviews (603)

Contact AutoFair Ford

Sales: (603) 634-1096

Service: (603) 634-0966

Parts: (603) 634-0991

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Showing 603 reviews

February 21, 2023

SERVICE VISIT

The Service Advisor that I dealt with, Jesse, was great. He fully explained all of the work performed. He fully explained all of the work performed. More

by umpy47

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jesse in Service

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Feb 28, 2023 -

AutoFair Ford responded

Jesse and the entire AutoFair Ford in Manchester team are delighted to see your glowing review! Thank you so much for choosing AutoFair Ford in Manchester and please let us know if you need anything at all down the line! Thanks so much!

February 17, 2023

SALES VISIT - NEW

Bought my last 4 trucks here,all rangers very good long lasting vehicle,good service too lasting vehicle,good service too More

by mamminopainting

Recommend Dealer

Yes

Employees Worked With

Cant remember names,but great place to buy a truck

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Feb 17, 2023 -

AutoFair Ford responded

Thank you for the review! We appreciate your support and hope to see you back at AutoFair Ford in Manchester!

Feb 17, 2023 -

mamminopainting responded

mamminopainting@gmail.com

Feb 17, 2023 -

mamminopainting responded

Thanks again for your service on my truck

February 12, 2023

SERVICE VISIT

As always service work was done on timecatva fair price. Jerome is my service manager and ahy I service my car here. Jerome is my service manager and ahy I service my car here. More

by Kileypkk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jerome

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Feb 12, 2023 -

AutoFair Ford responded

Jerome is exactly as you described, Kiley. He has a passion for assisting clients and is packed with knowledge. Safe travels, and thank you for your business, from your friends at AutoFair Ford in Manchester!

January 31, 2023

SERVICE VISIT

I was Very pleased with service and staff was there for an oil change and tire rotation an oil change and tire rotation More

by byrdyola

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Service Dept

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Jan 31, 2023 -

AutoFair Ford responded

Thank you for stopping by to review AutoFair Ford in Manchester!

January 29, 2023

SERVICE VISIT

Excellent service. Jerome was great ! Would highly recommend this dealership!!I only use this dealership!! Jerome was great ! Would highly recommend this dealership!!I only use this dealership!! More

by Jo_carter

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

jerome

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Jan 30, 2023 -

AutoFair Ford responded

Thanks so much for taking a moment to recommend Jerome and the AutoFair Ford in Manchester team. We're very grateful for your five stars!

January 18, 2023

SALES VISIT - NEW

Tom was my sales person and he did an excellent job. If you stop in to look or buy a car or truck i recommend Tom. If you stop in to look or buy a car or truck i recommend Tom. More

by Angelolmeda

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Dave keller, John Crowley, Drew Cyr, Danielle Maddox

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Jan 18, 2023 -

AutoFair Ford responded

We will happily let Tom know your experience with him went so well! Thanks for the glowing feedback. There's nothing better than seeing an AutoFair Ford in Manchester customer go home happy!

January 17, 2023

SERVICE VISIT

Very friendly and courteous place for waiting fast service even play area for kids to wait service even play area for kids to wait More

by Billolgaq

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Service

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Jan 18, 2023 -

AutoFair Ford responded

We’re delighted to get your 5-star review. Thanks for working with the AutoFair Ford in Manchester team!

January 16, 2023

SERVICE VISIT

Great customer service from Jerome as always. Very satisfied with the repairs that were done Very satisfied with the repairs that were done More

by Jharty9162

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jerome

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Jan 16, 2023 -

Jharty9162 responded

Great customer service from Jerome as always. Very satisfied with the repairs that were done

January 13, 2023

SALES VISIT - NEW

Never got my Maverick I ordered. 12-16 weeks turned into we don't know when. We'll call you for first right of refusal. The call never came. I had written guarantee of first right of 12-16 weeks turned into we don't know when. We'll call you for first right of refusal. The call never came. I had written guarantee of first right of refusal. More

by NH Driver

Recommend Dealer

Employees Worked With

Dionne

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December 19, 2022

SALES VISIT - NEW

DO NOT BUY HERE! If you do, make sure you know what you’re getting into when purchasing from here. If you don’t know every single detail about your vehicle they defin If you do, make sure you know what you’re getting into when purchasing from here. If you don’t know every single detail about your vehicle they definitely will not go out of their way to make sure you’re making an informed purchase They are just clerks, they turn and burn customers. I talked to multiple managers at the dealership to help get my issue resolved in a way I could leave happy and the only solution they had was to take a $20k hit on my vehicle and purchase a new one at full price. That’s not a solution that’s bad business. Customer service and satisfaction is not in their vocabulary, all they can talk is numbers and how the dealership can get up on their customers. Unfortunately will need to go the legal route and get an attorney on this one. It’s a shame because I tried to let them make it right, but they just couldn’t see past the numbers. Very short sited. TERRIBLE EXPERIENCE. Chuck Hoegan the general manager will offer no help, figures that is the kind of culture he fosters with his sales reps and managers. More

by Freddyd21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Employees Worked With

Chuck Hoegen

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AutoFair Ford

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