AutoCenters Nissan

Bait and Switch! INTERNET PRICING FRAUD! BUYER BEWARE, internet pricing has military / student / Nissan Financing discounts included, NONE of which we qualified for. H INTERNET PRICING FRAUD! BUYER BEWARE, internet pricing has military / student / Nissan Financing discounts included, NONE of which we qualified for. HOWEVER we came in Completely preapproved from our credit union and ready to buy! they continued to try and persuade us to use their in house financing (is there a larger commission in there?) They tried to persuade us to buy another color on the lot to keep us in the pricing of the vehicle we went to purchase, which turns out was the "not everyone qualifies!" Crossed the river, went to Bommarito, bought the same car with upgraded interior package, called AutoCenter BACK to see if they would honor the price, they said there was no way we found the car we did with the interior. Guess What, We BOUGHT from Bommarito! Tough luck Auto Centers! STAY AWAY FROM These guys! More

Went in to look at a Chrysler which was apparently sold the day before. Sat for two hours before they sent us home saying they would call the next morning. Two weeks later I get a call saying we are all go the day before. Sat for two hours before they sent us home saying they would call the next morning. Two weeks later I get a call saying we are all good to go all we needed to do was work out a deal. So we loaded all three children up and drove the half hour up there. When we arrived at our appointment time he was working with another customer so of course he didn't have time for us. The vehicle we were instreated in had failed service and they were no longer going to sell it. So we found another vehicle online we wanted to see and once again it wasn't available. They offered me 1500 less on my trade. He was always to busy to work with us and at the end of the day kept trying to tell us our interest rate would be 12% and kept reminding me that it wasn't his area of expertise. I will never step foot on that lot again that treat everyone like they are xxxx. I just needed a bigger vehicle to fit all my children comfortably and he didn't understand y family's needs as we sat in a hot building for three hours getting no further then I could of at home. I will be finding a new dealership to work with. Avoid this dealership! More

I first contacted Roger a few months ago about buying a new car and unfortunately, due to my credit, I could not get financed at the time. Honestly, I thought that was going to be the end of that. Well a c new car and unfortunately, due to my credit, I could not get financed at the time. Honestly, I thought that was going to be the end of that. Well a couple of days ago I got a call saying they were able to finance me and yesterday I drove off the lot in my first brand new car. Not one time was I unsatisfied with service, or any of the employees I spoke with; nor will you ever hear me say a bad thing about this dealership. I would definitely recommend friends and family go see Roger. I'm not sure how they did it but he and Eric worked magic for me. Thank you so much; you all will definitely be seeing me again. More

Roger Dodd is a very kind salesman. he provided good service,has very good people skills, would recommend this dealer, will give referrals. Roger Dodd is a very good salesman, tries to help you as much service,has very good people skills, would recommend this dealer, will give referrals. Roger Dodd is a very good salesman, tries to help you as much as he can to purchase a vehicle. He shows you everything about the vehicle....I like him a lot....He makes sure the customer is happy with their purchase... Catherine Dus Granite City IL 62040 More

Well where do i start with my review.... First I went to their labor day sale to look at 2013 Altima's. The salesmen made the comment (I forgot his name) that the deal ended that day so If i wanted to make their labor day sale to look at 2013 Altima's. The salesmen made the comment (I forgot his name) that the deal ended that day so If i wanted to make a purchase i should do it right then. (This is while I knew the sale had another day left because I looked at their website before going) So when I felt pressured into buying a new car I left. The next day I called asking if the sale was still going, Bob, answered and told me that the sale was still going on and the person that i dealt with was probably new and didn't know. So when I talked to Bob about making a purchase I told him that I was unable to see him that day because of work. He called me the next day and said they were offering 4,000 off 2014's. (which is the same car as the 2013) I said I appreciate it, but was waiting for a better offer. Then you fast forward to a week later, I went in there seeing what I could get for my trade in with the intention of buying from another dealer. This is where I met roger, who said "I bet we could get you a better deal on a brand new one" They offered 3,000 dollars for my trade in which is about 1500 lower than most dealers, and while I was waiting for Roger to comeback to the desk after talking with the manager they had about three salesmen standing at the door talking about experiences they had with other customers. Not very professional whatsoever. Then Roger cameback with a figure and after low balling me on my trade in they also wanted to sell me a brand new car for 25,000 dollars with a promotion that wasn't as good as the labor day sale. Not to mention I went in there just wanting to trade, no intention of buying a car. But they will push and hound you and you will get that feeling of knowing they won't be honest with you. I would not recommend this dealership whatsoever. Just sitting there at the desk hearing the other salesmen bad mouth previous customers is enough to say no thanks.. Not to mention Roger becoming unprofessional when he realized they couldn't match other dealers on used prices and i wasn't interested in their offer for a new one. STAY AWAY! More

Drove in from 125 miles for their great Nissan sale! I guess their cash price was OK but they really tried to screw me on my trade! I had called to talk to them and was told that the car I had should be guess their cash price was OK but they really tried to screw me on my trade! I had called to talk to them and was told that the car I had should be worth a certain trade in value. Great we should be able to make a deal....I'll be in to see you. I drive in and the sales guy drives my car, looks it over, and says "this car is in great shape". I am thinking this should be a great deal and easy transaction. No such luck! He comes back with the figures and starts explaining them to me. Bottom line is they offered me $4200 dollars less than the trade value of the car. I said no way! Told the sales guy about my conversation with Bob Staggs! The sales guy went back to his bosses and returned with Bob Staggs who tried to call me a liar but it was obvious he knew he had screwed up. I should have punched him in the face but I didn't! I walked out and returned home. Because of all my research online I was in the Nissan system and they called to see if I had reached a deal. I said NO and told them about my experience at Auto Centers Nissan in Wood River Illinois. He then connected me to another dealer where I made a deal over the phone. I saved $3000.00 dollars by not buying from them. I believe they falsely advertised their product and deals. If you don't care about the value of your trade then go ahead and let them have your car but I keep up my research and got a much better deal! Won't ever set foot on that lot again! More

My family and I have bought 5 vehicles from auto centers over the past year and a half and continue to service our 2 new nissans there on a regular basis. I rated them excellent across the board and they de over the past year and a half and continue to service our 2 new nissans there on a regular basis. I rated them excellent across the board and they deserve it. They are great people and we have only had one issue with one of the used cars my aunt bought. The issue was addressed and the repair was made at no cost to her. Every time I am up there they are extremely busy, I guess some people may not like it but it just shows me that a ton of people think the same way I do…shop auto centers and save a bunch of money! Its definitely worth the trip to wood river! More

We purchased a new vehicle and delt with Zack the first night who although new was very good with helping us to make a decision to purchase. we came back the next day and Zack was buzy with a customer but night who although new was very good with helping us to make a decision to purchase. we came back the next day and Zack was buzy with a customer but had it set up that Brandon would assist us with our vehicle purchase. Brandon was very good to work with and with as busy as the dealership was kept us involved and aware every step of the way. After we decided on the vehicle we wanted Brando got us squared away with the paperwork in a very efficient manner. We then dealt with Michael in Finance who made our possible bad situation a great one and smooth process. We love the car and will highly Recommend Nissan AutoCenters to all. More

Both Brandon Treat and Adam Marburger were exceptional. The service was excellent and extremely timely. I was not pressured, and the whole experience was very professional and positive. This is my third The service was excellent and extremely timely. I was not pressured, and the whole experience was very professional and positive. This is my third vehicle that I bought from them. I cannot recommend this dealership enough. If you're looking for a good deal and a reliable business to work with, Auto Centers - Wood River is the place to go! More