AutoCenters Nissan

Nick Blackwell is AMAZING! If you're in the market for a new vehicle, head to Autocenters Nissan in Wood River and ask for Nick Blackwell. He made the process SO easy and stress If you're in the market for a new vehicle, head to Autocenters Nissan in Wood River and ask for Nick Blackwell. He made the process SO easy and stress free. He knew what our budget was and what we needed/wanted in a SUV and he found us EXACTLY what we were looking for. Nick is so knowledgeable about everything and he didn't show us anything that was too much for us. I can't speak highly enough about him and we will definitely be back the next time we need to purchase. More

Service A!ways have a great experience. Staff is very knowledgeable and helpful. Waiting area is nice and customer service is great. Will definitely be back. A!ways have a great experience. Staff is very knowledgeable and helpful. Waiting area is nice and customer service is great. Will definitely be back. More

AWESOME The customer service and maintenance service was excellent. The personnel were very knowledgeable and explained in precise detail exactly what was don The customer service and maintenance service was excellent. The personnel were very knowledgeable and explained in precise detail exactly what was done to my car and gave recommendations for future services. More

Customer service Every time I go there I leave with a smile. Great customer service. They care for their customers. They make sure their customer get the best quality Every time I go there I leave with a smile. Great customer service. They care for their customers. They make sure their customer get the best quality care. More

Good price for service my car. My experience it's always good. They have the best price for service and parts. 5 star. Express service work fast and professional. 5 star. My experience it's always good. They have the best price for service and parts. 5 star. Express service work fast and professional. 5 star. More

Brandon provided an awesome sales experience. I would recommend The Auto Sales Center to all my friends and family. Very professional clean all around the best. Roger the sales manager was very kn I would recommend The Auto Sales Center to all my friends and family. Very professional clean all around the best. Roger the sales manager was very knowledgeable and got the job done. Brandon and Roger thank the Lord for leading me and my son in the right direction. Nissan Auto Centet you rock!!! More

Great customer service with no hassle. Shopped other dealerships in the area and test drove different cars and by far was the quickest in and out for a test drive. Came back back the next d Shopped other dealerships in the area and test drove different cars and by far was the quickest in and out for a test drive. Came back back the next day and purchased a new Altima with no issues. More

Used purchase Purchased a used 2015 Nissan from this dealership and was very excited at the time and I love my car but than I discovered that they jacked the price Purchased a used 2015 Nissan from this dealership and was very excited at the time and I love my car but than I discovered that they jacked the price up so much and the car is not nearly worth what I am paying for it. No one will refinance me because of this. At the time of purchase I was repeatedly told I would be able to refinance. Now I am stuck with a ridiculous car note and no way out of it. Be sure to double check the price of the car on the paperwork and the sticker price on the car. More

Surprise Experience I dread going into dealerships for any reason, so I was greatly surprised by my recent experience. My air conditioner blower stopped working so I made I dread going into dealerships for any reason, so I was greatly surprised by my recent experience. My air conditioner blower stopped working so I made an appointment for 9:30 to have it checked out. I arranged for a ride as I expected this to be at least a 2 day ordeal. I told my ride to wait until I called because of the usual 20 minute check in times I've had at other dealerships. When I arrived, a specialist quickly greeted me and asked me what problem I was having. He jumped in the car and said he would have it checked out right away and let me know what they find. I decided not to call my ride and wait for the word on the car. 20 minutes later ( the time I allotted for check in), I was told my blower motor was being replaced and there was a recall issue being taken care of also. I was flabbergasted that this issue would be resolved in such a short time. While I waited for the tech to finish, I enjoyed hot coffee and a donut in the customer waiting area. I have to say this was my best experience ever for service. Thank you Auto Centers. More

Horrible Completely misled on the phone, was told I wouldn't have to wait long only to get there and wait 2 hours while the person who was dealing with us was Completely misled on the phone, was told I wouldn't have to wait long only to get there and wait 2 hours while the person who was dealing with us was also helping several other people. Explained our entire situation over the to avoid this situation only to be told the exact opposite after 2 hours of sitting. Not to mention the person helping us (Lawrence) was trying to sell us a firestick on the side instead of actually discussing the situation. All cars were over priced and I wasn't even allowed to drive it until the went through there stuff, probably one of the worst times at a dealership and I have bought 5 cars in the last 3 years. Won't go back, even if they would be the only ones who can either help or have the car I want. More