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AutoCenters Nissan

Herculaneum, MO

4.8
455 Reviews
We don't just sell cars we create unforgettable experiences, one happy customer at a time! Wiggidy where? AutoCenters Nissan! Serving the Greater St. Louis area and beyond, our dealership boasts 700+ vehicles all in 1 location, your ultimate car destination. Our lifetime warranty, 30-day return promise, and always-discounted low prices ensure that you're not just getting a car; you're getting an unbeatable deal. We're here for the long haul ensuring that your driving pleasure is accompanied by peace of mind. Only 12 mins from South St. Louis County via I-55, we're set to make your visit breezy. Get ready for a blast! We're not just cars it's about fun! Meet Wiggidy the Frog, our mascot, and roll in joy!
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1277 McNutt St

Herculaneum, MO

63048

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Showing 455 reviews

October 25, 2021

First, they lied about 90 days before 1st payment. Second, they did not detail the vehicle. They only put tire shine on the tires; no vacuuming or cleaning of any sort. And worst of all they up charge More

by Johnnetta Pettis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Rapp, Pete Pierce
Oct 26, 2021 -

AutoCenters Nissan responded

Hi, Johnnetta - In regards to the "upcharge of $1,000" - MSRP is the Manufactures Suggested Retail price and as with other retail products, pricing is effected by supply and demand, unfortunately todays automotive market supplies have been greatly affected. All efforts are made to stock as much available inventory as possible with transparent pricing provided. We are confident given the current market prices and environment, you got the best deal on your new Nissan. We will be happy to look over anything with you. If this was miscommunicated in any way or there was a misunderstanding on your end, we take responsibility and apologize. 90 days deferred payment is based on credit worthiness, the vehicle, and the credit union you finance with. We clearly explain this in all advertising disclaimers and at the time of the sale. This offer is in 100% available and achievable, but not every customer may qualify. We apologize about your dissatisfaction with the detail. We would've gladly re-did the job had we been notified before you inspected the vehicle yourself and left in it. We will also gladly detail it if you'd like to stop by. Again we are sorry for your frustration, and we apologize for our part in it. The other factors you speak of simply are determined by the banks and the current market - which we cannot control. If you have any further questions, or would like to speak with the Operations Manager of the store about the Sales Team, please reach out at mgmt@autocentersnissan.com - we will reply and hopefully work towards a resolution for you. Thanks

Oct 26, 2021 -

Johnnetta Pettis responded

First of all, you all were closing at the time of my deal. It was dark outside and at first glance it appeared to look clean but definitely was not. The price that was quoted on Auto Trader showed 21,444, upon the beginning of my arrival the same quote of pricing was reiterate at the welcoming to move forward with interest of the vehicle. i was also given notification of warranties of the vehicle that peaked my interest to move forward with the deal. You all aren't transparent none what so ever. You say untruthful pricing and guarantees to wheel in customers only to swindle and hustle them. If you or anyone else go look at past reviews, you will see that there are other customers that has experienced the same up charge in pricing of purchasing a vehicle from your dealership. I was told my up charge came from the financing company not MSRP price. Lies, lies and nothing but lies.

Oct 26, 2021 -

AutoCenters Nissan responded

There are no guarantees of anything in any of our advertising and all disclaimers accurately reflect that. If you'd like further explanation on pricing, or would like to schedule a detail - Please reach out to mgmt@autocentersnissan.com for further correspondence with your issue.

October 03, 2021

It was a great experience! I also wasn’t feeling the best that day and they made sure to make me feel taken care of! More

by Ra3ann3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Price
Oct 04, 2021 -

AutoCenters Nissan responded

Thank you so much!!!

October 02, 2021

Marco Tallerico was awesome ! We had the very best experience with him . We have bought other Nissan from him before , he is informative and bends over backwards to get us the best deal ! I recommend More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pierce
Oct 04, 2021 -

AutoCenters Nissan responded

Thank you, Dave!!

September 20, 2021

My salesman Zacari Vetter was Awesome and accommodating to what I wanted I would tell him and he would bring it up and in the end I got my Forever SUV and I Love it!! Thanks Zacari and Randy in finance More

by alisha.jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pierce
Oct 01, 2021 -

AutoCenters Nissan responded

Thank you so much for your business!

September 12, 2021

I had the very best experience ever and the salesman was great in helping me with all my questions and answers. I will definitely recommend my friends and family to Auto Centers Nissan I’m so loving my 2021 More

by meemee41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan,
Sep 13, 2021 -

AutoCenters Nissan responded

Thank you so much for the review! We hope you enjoy your Versa for years to come!!

September 04, 2021

Sales person was Jordan he was awesome. He let us test drive whatever we wanted was very informative and never pushy to make a sale. Frank in financing was awesome he took the time to go over everything i More

by Amykraft1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Frank
Sep 07, 2021 -

AutoCenters Nissan responded

Thank you so much!

September 03, 2021

Great experience. Top notch staff! All were true professionals and very courteous throughout the entire process. Zac Vetter is a true asset for this dealership. Highly recommend stopping here first. More

by Steven Neff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Vetter
Sep 07, 2021 -

AutoCenters Nissan responded

Thank you!

September 03, 2021

The price they told when I called the dealership was different when I was quoted the final purchase price. When I asked why, they said there was trade in promotion going on and since I was not trading a More

by VS87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Gamblin
Sep 07, 2021 -

AutoCenters Nissan responded

All pricing and discounts are clearly listed with each vehicle as well as reviewed in detail prior to any purchase. All efforts are made to streamline work as quick as possible during the current market demand and shortages. Our Team will follow up to ensure you work is completed as such.

August 19, 2021

We were greeted immediately upon entering the dealership. Jordan was our salesman . He's very rofessional and not pushy as you sometimes see in car dealerships. Our loan officer was excellent. He's very More

by Nita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan. Loan officer ( can't remember his name)
Aug 20, 2021 -

AutoCenters Nissan responded

Thank you so much Nita! We hope you enjoy that car!

August 18, 2021

It was really a pleasure working with the dealership from the time I checked in on the Internet and And talk to Bob on the Internet explaining all the options I had a different trucks and when I showed up at More

by scottelysr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Pierce
Aug 18, 2021 -

AutoCenters Nissan responded

Thank you so much for the kind review! We truly appreciate your business and it was a pleasure working with you!

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